๐๐ฎ๐ ๐ฎ๐ฑ – ๐ฃ๐๐ฏ๐น๐ถ๐๐ต ๐ฎ ๐ฏ๐ผ๐ผ๐ธ ๐ถ๐ป ๐ฐ๐ฑ ๐ฑ๐ฎ๐๐ ๐ฐ๐ต๐ฎ๐น๐น๐ฒ๐ป๐ด๐ฒ.
๐ฆ๐๐ฎ๐๐ฒ๐บ๐ฒ๐ป๐ ๐ผ๐ณ ๐ช๐ผ๐ฟ๐ธ.
โTattoo this inside your eyeballs* so that you know what weโve promised to deliver. ” ๐
“Understand what we are supposed to do and the approval process. Highlight anything that you are worried about โ such as anything thatโs unclear or that might pose a risk to the Discovery or Project (if we win it).”
Project Manager Vi sent out the Statement of Work for the Discovery to every member of the team.
โI was not involved in the initial bid team that put this together, so I think it would pay to be cautious.โ
Rooj looked at the SoW.
1. Definitions
2. Scope of Services, including
a. Activities to be undertaken
b. Project approach
3. Deliverables
4. Key Milestone Plans
5. Acceptance Procedures
6. Charges
7. Client Obligations
8. Governance
9. Scope & Change Management Procedures
a. Change Control Processes
b. Backlog Item Approval Process
It looked like a legal contract but was written in quite an accessible manner (where Rooj came from, legal documents were written in English but was practically indecipherable!).
She was pleasantly surprised that she was able to read and understand it easily.
โIt needs to be written clearly so that everyone knows who is doing what and there is no ambiguity. If there is, you need to highlight that to the PM immediately.
โDonโt assume that just because youโre new, everyone knows more than you. The SOW needs to be written in a way that any lay person can read it and understand it.
I totally agree!
Documents that are written in a convoluted manner with big words usually only create confusion and are generally written by people who
– aren’t quite sure what they’re talking about, or
– need to show how smart they are.
Have you ever read an SOW that you could really understand?
*Yes – I had a manager who’d say this ๐ I now use it all the time!
#OnThePeiroll
—
I’m on a ‘Publish a book in 45 days’ challenge and writing a book called “๐ฆ๐ฎ๐น๐ฒ๐๐ณ๐ผ๐ฟ๐ฐ๐ฒ ๐๐ถ๐๐ฐ๐ผ๐๐ฒ๐ฟ๐ ๐ญ๐ฌ๐ญ – How Consulting Partners execute Discoveries that set the Projects up for success”
Am on day 25, and the first draft will be done within the week!
Ooof it’s been a tough few days! ๐ฐ
ANYWay… you can support me by
(1) signing up to the waitlist below so you’ll find out about when the book launches, or
(2) securing a SIGNED COPY (when it’s published) by donating ยฃ50 to #Samaritans – a charity that supports emotionally distressed callers who may be going through suicidal thoughts.
Links can be found in comment ๐๐ป
๐๐จ๐ฎ ๐ฐ๐ข๐ฅ๐ฅ ๐๐ ๐ฌ๐๐ฏ๐ข๐ง๐ ๐ฅ๐ข๐ฏ๐๐ฌ โค๐ฉบ
Thank you Joddy Appiah, Larry Lee, CSMยฎ, LSSYB, Manasa and Ibrahim Abdi for your support – you don’t know how many lives you’re touching ๐ฅฐ