Zenhao is registered under the Data Protection Act and will provide you with the information we hold on you in response to a request in writing.
Information we collect
We collect information about you from you, or your employer, when you or they fill in a form on our website zenhaotraining.co.uk (“our website”), or correspond with us by phone, e-mail or otherwise.
This includes information you, or your employer, provides when you register for our newsletter, book a public or tailored course, engage us for executive coaching, send an enquiry using our contact form, or email / call us to discuss our services.
This information may include your name, the address and e-mail address you provide, job title, dietary preferences, and phone number(s).
On each of your visits to our site we will automatically collect technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, linked websites visited from our sites, and information about your visit, including page interaction information.
We collect anonymous information through our server log files; for example, the number of visitors to the web-site at any time, but it cannot be used to identify individuals.
How we use your data
We use your data to perform necessary administrative tasks in fulfilment of our contract with you, or your employer, to provide training.
We may use your contact information to follow up on training enquiries or training delivery.
We will add you to our marketing list to receive our newsletter if you explicitly check the relevant box on our website to sign-up for our newsletter or if you do business with us (soft opt-in).
We use your technical data to improve our website.
Where we store and process your data
All information you provide to us is stored on our secure servers based in the UK.
The systems and staff we use to process the data we collect are in the UK.
By submitting your personal data, you agree to this storing and/or processing.
We do not store credit card details, nor do we share financial details with any 3rd parties. Any payment transactions are encrypted.
We do not store or process any other sensitive information from the web-site, other than as detailed below for Google Adwords remarketing.
Transmission of information via the internet is never completely secure. So we cannot guarantee the absolute security of your data during transmission; any transmission is at your own risk.
Once we receive your information, we use appropriate procedures and security features to try to prevent unauthorised access.
Disclosure of your data
In submitting your data to us you agree that we have the right to share it with:
- carefully selected third parties who help us to provide / improve our contracted service to you
- analytics and search engine providers that assist us in the improvement and optimisation of our site
We will transfer your personal information if Zenhao Ltd is sold to, or acquired by, a third party. In which case personal data held by it about its customers will be one of the transferred assets. You will have the option to request that your data is not transferred.
We will keep your data until you ask us to delete / modify it or until it becomes obsolete.
You have the right to ask us not to process your personal data for marketing purposes.
You can ask to see the information we hold about you (for example, records of training courses you have attended) and you can ask us to delete it.
This website uses Google AdWords
We use Google’s AdWords remarketing service to advertise on third party websites to previous visitors to our site, including those visitors who haven’t completed any task on our site.
This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network.
You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.
Third party sites and services
Any changes in policy or practice will be posted on this web page.
If you have any queries relating to our collection or use of personal information, you can contact us.