Course Details
Price & Course Details
Price: £ 59 + vat
Time: 2-5pm GMT
Location: Remote
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Overview
Mastering the art of communication increases our chances of success in both professional and personal lives. Any performance improvement here will directly lead to benefits for your team, your job and your personal life.
To master communication skills, extensive interactive and hands-on exercises are provided during the training course which encourage learning and increase the delegates’ confidence.
Target Audience
This course has been designed to help anyone wanting to be better at communicating with others.
What will it give you?
At the end of this course you will be able to:
- Use different communication styles when needed based on circumstances
- Express your ideas assertively, confidently and precisely
- Ask the right questions for the right reasons
- Discover what you know about yourself and how others think of you
What will this course cover?
In this highly practical course delegates will learn:
- Communications Styles
- What is an ideal communication?
- What are different styles of communication?
- What are the 4 orientations in effective communication and how does each person’s style impact their communication with you?
- Interacting with People
- What does it mean to be assertive and how can you achieve it?
- How to provide feedback to others so they take your word seriously
- How can you avoid appearing aggressive?
- How to use systematic methods to evaluate what you know about yourself and what you know about others
- How to learn which areas you need to work on to improve yourself based on other people’s impression of you
- Questioning Techniques
- How to ask the right questions at the right time
- How to get what you want and stay friends
- How to address uncomfortable issues and prepare others to open up to you
- What are the differences between open and closed questions and how can you take advantage of each?