I help Consulting Partners build High Performing Teams.

I Train

I train graduates and new hires into the CRM world – both in the Salesforce and Microsoft CE ecosystem to become World Class Consultants

I Coach

I coach aspiring Project Managers – both in-house and with Consulting Partners

I build great Consulting Teams.
With over 20 years of consulting experience, I help Salesforce and Microsoft partners build and develop their own high performing consulting teams.

I do that with the
Sheer Awesomeness of my Magnetic Presence and Winning Smile.
Also, Krispy Kremes.



Live Training Courses

Consulting Masterclasses

There are some key principles to becoming an outstanding Consultant. The courses that are offered below focuses on the delivery skills required to be a client-facing, problem solving, solution designing consultant.

This is what you will need to get started.

CMC-101: The Consulting Engagement & Delivery
- end-to-end Consulting Engagement lifecycle
- Methodologies: Waterfall, Agile, Hybrid
- Consulting Project team roles & responsibilities
- Key activities during Consulting Projects
2 x 3hrs£495 + vat4-5 May 2021
CMC-102: Running & Facilitating Effective Workshops
- Facilitating skills & Meeting Dynamics
- Running Workshops
- Active Listening Skills
- Preparing for successful CRM Discovery workshops
3 x 3hrs£695 + vat6,7 & 10 May 2021

CMC-103: Requirements Gathering - Critical Thinking, Process Mapping & Design
- Critical Thinking Techniques
- Approach to Problem Definition
- Fundamentals of process mapping
- mapping 'As-Is' Current states and 'To-Be' Future states
3 x 3hrs£695 + vat11-13 May 2021
CMC-104: Requirements Gathering - The Art of Insightful Questioning & Documenting User Stories
- Questioning Strategies for Consulting Workshops
- Drafting Design Documents
- Writing User stories & Acceptance Criteria
3 x 3hrs£695 + vat17-18 May 2021
CMC-105: Delivering Powerful Solution Playbacks and Show & Tells
- Presentation skills focusing on Show & Tells
- Practical Skills practice : Developing and presenting solution playback and Sprint/Iteration Show & Tells
2 x 3hrs£495 + vat19-20 May 2021
CMC-106: Imperative Core Skills for Consultants
- Personal and Professional Values 
- Rules of Client Engagement: First Impressions
- Business and Work Ethics
- Professional Behaviour for the Consultant
2 x 3hrs£495 + vat24-25 May 2021
CMC-107- High Performance Habits
- Running Effective Meetings
- Taking notes & Documentation
- Finding Flow
- Time Management
- Microsoft Office Productivity hacks
2 x 3hrs£495 + vat26-27 May 2021
CMC-108 - Powerful & Effective Communication
- Understanding the Barriers to Communication
- Interpersonal & Non-Verbal Communication
- Organisation & Project Communication
2 x 3hrs£495 + vat7-8 June 2021
CMC-109 - The Power & Politics in Managing Clients & Stakeholders
- Creating & Maintaining Client Relationships
- Effective Stakeholder management
- Understanding Power & Influence
2 x 3hrs£495 + vat9-10 June2021
CMC-110 - Successfully Managing Change, Resistance & Conflict
- Managing Change & Resistance
- Managing Conflict
- Conflict Management Process
2 x 3hrs£495 + vat14-15 June2021
CMC-111 - Working in High Performing Teams
- Coaching, giving & receiving feedback
- Foundation of Effective Team
- Working in High Performing Teams
- Interpersonal Relationships Skills (3.4 Effective Communications)
2 x 3hrs£495 + vat16-17 June2021
CMC-112 - Maintaining Security Compliance in Projects & Delivery
- Security & Secure Information handling
- GDPR & Data Privacy
- Security Compliance in Consulting Projects
1 x 3hrs£199 + vat18 June2021

CRM Customer Success Masterclasses

If you are wondering how to start implementing CRM Project internally, have a look at the masterclasses below. They will help you set up the project for success from the get-go.

CCSM-101: Ramping up the CRM Project
- Business Case
- Project Approval
- Executive Sponsorship
- Scoping the Project
- Solution Build or Buy
- Committing Resources - People & Technology
1 x 3 hrs£295 + vat1400, Monday 22 Mar 2021
CCSM-102: People & Politics
- Organisational Readiness
- Change Management
- User Engagement & Communication
- Politics - Who's the champion
- Data ownership
- Politics of System adoption
1 x 3 hrs£295 + vat1400, Tuesday 23 Mar 2021
CCSM-103: Planning for Success
- Business Goals: Critical Success Factors
- Reports / KPI
- Data - ownership, preparation
- Requirements & Business Processes
1 x 3 hrs£295 + vat1400, Wednesday 24 Mar 2021
CCSM-104: Implementing the Project
- Big Bang / Waterall
- Pilot / Prototyping / Proof of Concept
- Agile / Scrum
- Build & Development
- Testing
- Deployment
- Post Go-Live Support
1 x 3 hrs£295 + vat1400, Thursday 25 Mar 2021
CCSM-105: Implementation Best Practices
- Universal Best Practices
- IT involvement & Engagement
- Marketing Department
- Sales Department
- Customer Support
1 x 3 hrs£295 + vat1400, Friday 26 Mar 2021

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