Who’s going to Portugal Dreamin’ this Saturday?

Who’s going to Portugal Dreamin’ this Saturday?
MEEEEEEE! 🙋🏻‍♀️🙋🏻‍♀️🙋🏻‍♀️🙋🏻‍♀️

I’ll be talking about How to become a Confident Consultant! 💃🏻

If you’re in Lisbon and you’ve got a ticket, why don’t you come and hear me speak?

I will also be running my Wrongest Answer Quiz again and you’ll get a chance to win a copy of my book #SalesforceDiscovery101! 🥰

Looking forward to seeing both clients Raise N’GO and Comnexa who are both proud sponsors of the event 😍



It is not possible to be in perpetual state of ecstasy.

It is not possible to be in perpetual state of ecstasy. 👈🏻 My #HotTake.

It’s the lows that make us appreciate the highs.

But it doesn’t stop some people from trying to chase “perpetual happiness.” 😕

And then there are those who have suffered deep loss and trauma who find their lives surrounded with darkness and grief.

For them, happiness and light moments maybe fleeting and very few and far between.

Take a moment. ⏳


Reflect on where I really am.

How are others coping?

What can I do to help? 🌱

Let me check in on them. 💜

I catch myself reaching for the dotted orange line when I should be looking out for those who are on the red line.

Maybe by just being there, checking in, listening, and telling them that they matter… May just be enough to lift them up a little.

Even for a moment. ❤️

What can you do today to do just that?




At Samaritans we learn about non-directive language

At Samaritans we learn about non-directive language which makes no assumptions and instead holds a space for a deeper more open conversation.

When we respond and react without thinking, sometimes we will cause more harm than we think.

“How to Listen: Tools for opening up conversations when it matters most (Samaritans)” is a superb book to read if you want to learn more.

Link in the comments.




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A stitch in time saves the day.⌚

A stitch in time saves the day.⌚

An apple a day keeps the doctor away. 🍎

Shift left shift left shift left. 👈🏻👈🏻👈🏻

Effort upfront means less pain downstream (omg I can’t keep up with my own metaphors! 😅)

I think many people mistake the agile methodology for “winging it” because we can always “change it in the next sprint”. 🙄

It encourages more experimentation (not necessarily a bad thing) in lieu of proper planning (OK this is badder.)

It creates the false belief that we can start projects without some form of discovery, to figure out what’s the current situation and just start diving into the doing, fixing, implementing because “we are agile.”


There’s so much over-correcting from the era of waterfall (bad methodology boo hissss… apparently) that people are throwing out the baby with the bath water.

However, there is merit in deliberate thinking and planning as an upfront effort because it means less corrective action (which introduces technical debt) and results in more thoughtful design.

“But it goes against the agile manifesto!” 😐

Let’s do things not because that’s what other people are doing.

Let’s do things because we thought about it and it’s the right course of action for our context.

Shift left. 👈🏻

Do the discovery.

Plan your implementation.

Go to the gym. 🏋️

Do the drills.

The more you sweat in peacetime, the less you bleed in wartime – Naval Ravikant.

And no, I will always tell a Salesforce Partner that a Discovery is not optional if you want to deliver the right solution, otherwise you’re asking for a world of pain. 😐

What do you think?





📣 Trigger warning.

📣 Trigger warning.

“I noticed your tattoo.”

She flushed slightly and turned her forearm to look at the semicolon tattoo near her wrist.

It was small and unobtrusive.

But it was there.

A small mark of the suffering she’d endured.

We were at lunch between sessions at a conference, sitting at a busy table with other attendees and I had noticed it on her wrist.

“How are you doing now?”

“I’m ok now. But it was bad last year.”

And that was when she opened up about how it got so bad that she felt she had only one option out of the pain she was going through. 💔

It was a heart breaking story but she’s in a better place now and I’m glad I asked the question.

The semicolon is a punctuation.

It signifies a pause in a sentence, not the end.

The tattoo is a symbol of hope and resilience, and represents the continuation of life’s journey, even in the face of adversity.

Those of us who are lucky will have friends and family we can lean on for support. 💜

And there are those who do not. 😔

So if you’re in a good place, look around and reach out to those who might not be doing ok.

Even at a busy, noisy place like a conference, we can always do the human thing and gently ask them how they’re doing. ❤️

But if you’re struggling and you need someone to talk to, you can call

#Samaritans free 116 123 in the UK and the crisis line 988 in USA.

You don’t have to go through this alone. 🌹