Part of eliciting requirements includes the ability to ask insightful questions to get to the nub of the issue.  Being aware of flawed thinking or reasoning will allow the Consultant to produce well thought out analysis and recommendations for their clients.  This workshop is designed to enable delegates to understand the mechanics of gathering writing design documents, user stories, acceptance criteria.

Target Audience

Anyone would find this course highly useful, and with a focus on questioning techniques in eliciting requirements for CRM and software implementations – Consultants in this field will find it exceptionally valuable.

What will it give you?

At the end of this course you will be able to:

  • Understand how to approach questions and problems
  • Structure questions in a logical manner
  • Understand the structure of a Business Requirement Document or Design Document
  • Understand how to write user stories
  • Evaluate the level of detail of user stories necessary for consulting project costing
  • Write robust quality acceptance criteria for test cases

What will this course cover?

  1. Socratic Questioning
  2. Questioning Strategies for Consulting Workshops & Interviews
  3. Documenting Requirements
  4. Structure of Design Documents
  5. Principles of Writing Epics and User Stories
  6. Developing User stories
  7. Writing Acceptance Criteria

How will this course be delivered?

This course is delivered remotely over video sessions.