🤫🤫🤫You know that thing that happens AFTER the main event wraps up

🤫🤫🤫

You know that thing that happens AFTER the main event wraps up, when everyone’s still hanging around and the really good conversations start? 😁

aLl ThE fUn U bEeN mIsSiNG

(because it’s unrecorded!)

😆

So after Penny Townsend‘s talk about the #BadAssBA role in the CoE (Centre of Excellence) we talked about:

🍩 Product Analyst vs Product Owner vs Business Analyst vs Product Manager – the distinctions, the overlaps, and why most orgs just squish it all into one poor soul anyway 😅 (Thank you Anh Phuong Ta for this!)

🍩 Job titles are a LIE (sometimes) – and why you should absolutely be empowered to ask in an interview: “what does this role actually mean here?”

🍩 Apply for EVERYTHING – don’t self-select out before they’ve even had a chance to meet you – Thank you Pat Harris 😍 (Love your no-nonsense voice of reason!!)

🍩 Thinking about your CoE in terms of functions, not just roles – who’s managing the competing agendas? Who’s got the architect mindset? Who’s herding the cats?

🍩 The power of stakeholder analysis – especially when things aren’t working. Understand the motivations, and you’ll understand the mess.

🍩 And a golden rule: never tell someone they’re doing it wrong. Identify the gaps. Ask the questions. Let them arrive at the answers. 🙌🏻

This is the kind of conversation that doesn’t get recorded – which means if you weren’t there, you missed it.

Don’t miss the next one. 👀

So happy that Vanessa Grant invited me to co-lead this wonderful amazing group ❤️ Link to join our group below 👇🏻 (set your comments to ‘most recent’ to view the link)

#OnThePeiroll
#CenterOfExcellence

#BusinessAnalyst is like a…

#BusinessAnalyst is like a… 🤞🏻”Triumph of Hope over Experience” 🤭

🥪”Jam in the sandwich with everybody else squashing them between the original problem and the vision that started it, team capability, tech capability, budget available, what the stakeholders say (and don’t say) and ending up like a drunken stagger…”

🐎”Setting up the CoE is like shutting the stable door after the horse has bolted”

Really enjoying the gems and quintissential British sayings at Penny Townsend‘s talk about the role of a Business Analyst in a Centre of Excellence. 🥰

What no one can see is my head nodding so vigorously it’s almost falling off my head!!! 😁

Along with Vanessa Grant – my lovely co-lead for the Salesforce

#BadAssBA Business Analyst Trailblazer group.

Link to join our group below 👇🏻 (set your comments to ‘most recent’ to view the link)

#OnThePeiroll

#LotsOfBritishismsInThisOne

A ‘Centre of Excellence’

A ‘Centre of Excellence’ or a ‘CoE’ is an internal team that owns how Salesforce is used, governed and leveraged within an organisation.

So what’s the role of a #BadAssBA in a CoE?

Well, you’ll have to dial in tomorrow and join us to find out!

I just cannot wait for this session by my good friend Penny Townsend! 😍

Unusually, It’s on a Monday this month, and also because of weird daylight savings glitch when the UK is out of sync with the USofA… it’ll start at 4pm UK time (or 9am LA time where my lovely co-lead Vanessa Grant resides).

Link to join in comments 👇🏻

See you tomorrow??

#OnThePeiroll

#ItsNotChurchOfEngland

Happyness is…

Happyness is…

🍩Amazing food (yes I did two rounds at speakers buffet yesterday and a pile of please-may-i-have-a-portion-of-everything-please and try to balance it on the mountain)

🍩 Ice cream from Sofigate 🍦😍

Well, there’s also the cracking keynote by Guilda H. On AI overwhelm, amazing talks, the people (Alexandra Klein!! 😍) and the vibe but the road to my ❤️ is definitely through my tummy!!

Paulina and Łukasz please next year can you organise it close to the next hyrox competition so I can work this off 😆

#OnThePeiroll
#PolishDreamin26

The answer isn’t more tutorials.

“The answer isn’t more tutorials. The answer isn’t more guides. The answer is each other.” 😲

Guilda H. Is at #PolishDreamin26 was talking about AI overwhelm.

The burnout.

That quiet crisis of confidence where you’re staring at yet another new thing to learn and thinking – what even is my worth anymore? 😓

So many people nodding their head.

“Did she just say that out loud?” 🫢

The speakers WhatsApp group was buzzing, people felt heard.

Why we were really here?

Fear of failure, or desire for success?

Both lead you to the same seat, but they feel very different on Monday morning when you’re back at your desk trying to figure it out alone.

She reminds us that change has been constant.

E.g. AI has been 70 years in the making.

Every generation of this ecosystem – developers, architects, admins, marketers – have had to learn, adapt, and show up through it all.

We’ve done it before.

We just keep forgetting that we have.

And we let things overwhelm us. 😕

Her homework for us:

🍩 Try something publicly and post about it

🍩 Ask the dumb question (the one you’re afraid to ask)

🍩 Teach what you just learned

🍩 Celebrate wins AND support failures

Because one person’s breakthrough becomes everyone’s shortcut.

That only happens in community. 💪🏻

Community will outlive all the crazy things outside.

It’s where our strength lies.

Thank you Guilda H. ❤️

What a cracking keynote…

And shining the light on us, as humans was the right thing to do. 🌹

#PolishDreamin

#Salesforce

#Agentforce

#Community

#Leadership Alexandra Klein