Price & Course Details

Price: £ 495 + vat
Duration: Course will be delivered over 2 afternoons (2pm – 5pm)
Location: Remote

Course Dates


Consultants are expected to listen well and understand what is being communicated.  Great communication skills are expected as a basic requirement of consultant so that they are able to do understand what is being said (and what is not), in order to implement a system that would address the true business problem. 

Target Audience

This is aimed at Consultants of all levels, from graduates, to new hires from the end-user environment, to seasoned Consultants lookin for a refresher.

What will it give you?

At the end of this course you will be able to:

  • Breakdown the communication process, and understand why and how miscommunication can occur – along with how to deal with them
  • Understand the various ways non-verbal communication can impact what is said (and what is not)
  • Identify the different ways of phrasing business communication so that it can be received in a positive manner
  • Design written communication such as emails, letters and documentation in a way that is impactful

What will this course cover?

  1. Basics of Communication
  2. Barriers to Communication
  3. Non-Verbal Communication
  4. Effective Business Communication
  5. Designing Communication for Clarity and Readability 

How will this course be delivered?

This course is delivered remotely over video sessions.