ððžðŧðððđððķðŧðī ð ðŪðððēðŋ ððēððēðđ ð – ððŋðŪðððĩðžð―ð―ðēðŋ ðð
ð―ðēð°ððŪððķðžðŧð ðē/ðē
“Why did you decide on this solution for this User Story?”
A. “Um, dunno.”
B. “I read somewhere that it’s better to ask for forgiveness than for permission.”
C. “Because we did something similar when I was at university and this problem statement seemed familiar, so I decided to approach it in the same way.”
Spoiler alert, the correct answer isn’t A or B.
If you’re a green Grasshopper ðĶ – new to the world of #CRM consulting like #Salesforce or #microsoftdynamics, or actually – anything else… you need to hone the skill of being able to communicate well.
Not only that, but you would find a lot of value in #StephenCovey‘s 7th Habit: ðĶðĩðŪðŋð―ðēðŧ ððĩðē ðĶðŪð.
Let me narrow his definition down to that which concerns the Grasshopper’s new career path: ððžðŧðē ððĩðē ððļðķðđðđð ðžðģ ððŋðķððķð°ðŪðđ ð§ðĩðķðŧðļðķðŧðī.
Be able to :
– approach a problem logically
– ask some good questions about it
– try to seek out underlying cause
– attempt to frame a few solutions to address it
– provide a rational in ranking and prioritising the different options
– select the best one, and finally
– be able to articulate the whole process.
If you’re able to do the above consistently, across the different types of problems you may encounter in life and at work – you’ll be MILES ahead of anyone else who might be expecting to be spoon-fed instructions.
Work on that saw. ðĪš
So you can stab that problem like a ripe melon ð
ð