#SalesforceBA exam module: User Acceptance 8%What is QA?How do you ensure quality?What’s gold standard?Is “Perfectionism” it?What’s perfect anyway?How do you test…
#SalesforceBA exam module: User Stories 17% (10 Questions)“Just see what you can do to make things better, will you?” That’s how…
My brain goes Ding!Ding!Ding! when I see a beautiful flow diagram. 😍 Of course, this exquisite illustration is the #Salesforce Order of…
My conversation with Vicki Moritz-Henry, #Salesforce Architect and Certified Instructor of Season 2 Episode 15 of my podcast is now…
#SalesforceBA exam module: Requirements 17% (10 Questions) #Agile is not perfect.Especially in the world of software implementation like #Salesforce. It’s far better suited…
How to rock that UAT and #SalesforceBA Cert workshop schedule change. I set off to run 26 sessions over as many week…
“OMG! Mum! You can’t post this!” 😱“Umm babe… don’t you think it’s a bit NSFW?” 😁 (cough) So anyway, I…
How might you instruct someone how to make your favourite hot/cold beverage? ☕🍵 We did some Process Mapping exercise yesterday…
Next issue of my newsletter (released tomorrow) focuses on How to make Toenail Pancakes! 🥞🤭 NOT!! Actually I will be…
Season 2, Ep 14 of my podcast with David Masri, Founder of Gluon Digital and author of Developing Data Migrations and Integrations with Salesforce…
Sometimes it feels like making a decision is a “for life” one.And that makes people not want to decide. Many…
“Understand how Salesforce features and best practices impact solution options and business processes.” We were doing the #Salesforce BA Exam Working session…
If you haven’t done your exam yet, you might want to attend the no-charge #Salesforce BA Exam Working Group sessions I’m running.…
I loved talking t Yes – a lot of pain can be traced back to the beginning… to that Statement…
𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗶𝗻𝗴 𝘀𝘁𝘆𝗹𝗲𝘀 – what’s your style? 💃🏻 In yesterday’s #Salesforce BA cert Working Group session, we discussed the different styles a Business…
𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗻𝗱𝘂𝗰𝘁 – 𝗞𝗲𝗲𝗽𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝘄𝗼𝗿𝗱Integrity seems to be something few know the meaning of.Ask our outgoing Prime Minister He-Who-Needs-A-Haircut…
𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀 (𝟮𝟰% – 𝟭𝟰 𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀)Salesforce BA exam – second module. We looked at what it means to Know…
𝑨𝒍𝒍 𝒑𝒓𝒐𝒃𝒍𝒆𝒎𝒔 𝒊𝒏 𝒕𝒉𝒆 𝒘𝒐𝒓𝒍𝒅 𝒍𝒐𝒐𝒌 𝒍𝒊𝒌𝒆 𝒏𝒂𝒊𝒍𝒔.– A. Hammer. 🔨 🙄 I’m sure we all know someone like A.Hammer.…
Part 2 of my #podcast with Penny Townsend, Global Salesforce Partner at IBM drops today. We delve deeper into the…
6.45 million people are #ProjectManagers, and 99.9942% are not PMing as well as they should*. Here are 3 things that all…
Sometimes it’s OK to have a CRAYON day. Cheesecake. 🍰Chocolate. 🍫Ice cream.🍦Wine. 🍷Donut. 🍩 And sometimes a little dopamine is…
Can a mild mannered Business Analyst save humanity from Zombies?!With the right attitude, anything is possible! 😁 That’s what we…
What documents do the #Salesforce Business Analyst write?“Anything their boss asks them to!” 😂 That was probably the best answer to the…
So if the #Salesforce Org is like a human body, what would the #AwesomeAdmin be? 😁 We had a fun game yesterday at the…
Is there such a thing as 𝘁𝗼𝗼 𝗺𝘂𝗰𝗵 diversity when considering who to invite for a workshop? I believe a…
Season 2, Ep 11 with Penny Townsend, Partner and Global Lead for #Salesforce at IBM has just dropped. I really…
I am Miffed. 😠 I’ve always been in the #Delivery team of #ConsultingPartners, so I have not had much exposure to Sales. I’m…
Do #Salesforce BAs need to know the Salesforce platform skills to do their job well? 🤔 𝗜𝘁 𝗱𝗲𝗽𝗲𝗻𝗱𝘀! … is the lawyer-y…
𝗙𝗔𝗤 – 𝗙𝗿𝗲𝗲 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗕𝗔 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗚𝗿𝗼𝘂𝗽 (𝟴 𝗝𝘂𝗹𝘆 – 𝟭𝟮 𝗔𝘂𝗴)Holy moly! 260+ sign-ups…! I will definitely have to…
𝗙𝗿𝗲𝗲 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗕𝗔 𝗘𝘅𝗮𝗺 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗚𝗿𝗼𝘂𝗽 (8 July – 12 Aug)If no one’s heard, there’s this new #Salesforce exam coming out on…
Yes – it’s almost always about people. I talk to Tom Ryan ☁, CEO of MarCloud: Expert Marketing Cloud Consultancy – a #Salesforce partner about…
Eat that Frog!Fear is all in your mind!Failure is not an option! Sometimes it is confusing to know what to…
I believe that just like any other tool, the problem is rarely technology. Most of the time it’s the ‘people’…
“Come join us. We make a lot of promises! Like.. we’ll– value you– pay you fairly– treat you like ‘human…
𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭 – 𝗚𝗿𝗮𝘀𝘀𝗵𝗼𝗽𝗽𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝟲/𝟲“Why did you decide on this solution for this User Story?” A. “Um,…
Season 2, Episode 9 with Tom Bassett was such a treat for me! Tom was part of the #Samaritans team…
Yeahhh so sometimes I don’t know what Bob, my solitary brain cell comes up with. Most of the time, I…
Yeah, I know all consultants love doing timesheets. 😁 We love it so much that we save a big chunk…
“You put the tea bag in the bin?? IT GOES INTO THE COMPOST!” “WHO LEFT THEIR CLOTHES ON THE FLOOR?!…
“Argh! I can’t ‘Fake it till I make it’ it’s not possible!!” 😫 I heard this just last week.To be…
𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭 – 𝗚𝗿𝗮𝘀𝘀𝗵𝗼𝗽𝗽𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝟱/𝟲 “But I know my sh!t! The customer was ABSOLUTELY wrong in their…
Sometimes, it’s better to Build than to Buy.#RawTruth about the white elephant in the #Salesforce Partner game by Gemma Blezard in Part 2 of my…
Woohooo! I managed to get into the #Salesforce London World Tour! And I didn’t need to reel out the puppy dog eyes!…
Do you Insta?Or Twitter?Or TikTok? I’m learnin how to spread my wings and try other platforms 😁 𝗜𝗻𝘀𝘁𝗮: 𝗜𝗳 𝘆𝗼𝘂…
Ok, no… poop 💩 does 𝗻𝗼𝘁 literally flow from the top.It flows from the bottom. 😁😂 A-hem! Let’s just blame…
“Looks like you’re not cut out to be a consultant.” “No you can’t talk to the customer. Just build what…
Speaking to Gemma Blezard has got to be one of the most emotional things I’ve done. She is a mother, Salesforce Architect,…
Speaking to Gemma Blezard has got to be one of the most emotional things I’ve done. She is a mother, Salesforce Architect,…
𝗧𝗵𝗲 𝗧𝗼𝗿𝘁𝗼𝗶𝘀𝗲 🐢 – 𝗟𝗲𝘃𝗲𝗹 𝟱 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 Head of Delivery.Practice Director. These two opportunities came across my path…
Serendipity. 🍀❤️ It’s when luck, good fortune, and beauty happens in a mini explosion of magic. It’s when you meet…
What would you do if your country’s law says that the last name + email address + horoscope sign cannot…
Caught Maya Weintraub Kaye‘s outstanding session on the “5 things every PM needs for a Successful Delivery” at London’s Calling Ltd today! This…
“A disciplined mind writes Gold Standard user stories.” Buddha OK, haha! Maybe she didn’t say that!😁 It still doesn’t change…
“If we’ve got wind behind us…”“Am sure there’ll be no problems or surprises…”“We’ll be fine… I’m an optimist!” 😬 That’s…
I saw something interesting today.If I translate the time I’ve spent being a consultant into hours… Well, here’s what it…
Waiting for Joey Chan to arrive for his whirlwind London trip to do London’s Calling Ltd#Salesforce#LAUG Dev Group and #LondonWorldTour for the next few weeks. Still…
“I cannot deliver this in the way that you want in the timeframe.”This is a tricky message to deliver to…
“I cannot deliver this in the way that you want in the timeframe.” This is a tricky message to deliver…
“Don’t do stuff on my org and then not document it!” 😖Rachel D.‘s frustration isn’t uncommon. This is just one…
Sometimes, there ARE 𝗳𝗿𝗲𝗲 𝗹𝘂𝗻𝗰𝗵𝗲𝘀.In this case, the ‘lunch’ is the 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝘆 𝗠𝗮𝘀𝘁𝗲𝗿𝗰𝗹𝗮𝘀𝘀 for #Salesforce peeps worth £1399. I am feeling…
Listening is 𝗔𝗟𝗪𝗔𝗬𝗦 the first step …To understandingTo getting closerTo connectingTo building better relationships. 🌹 That’s why it is important…
📣 36 hours to win a space at my next #Salesforce Consulting Discovery Masterclass starting 11 June! There has been a few…
“The Sales Cloud implementation will replace all key functions of The Calc, Company X’s current sales application which will be…
Do you do sprint retros outside of projects? ÜberHub and I did that when he flew out to Prague to…
I’ve always believed that Cruelty, Disrespect and Evil Heinousness is the key foundation for high performing teams. 😈 Haha! No…
I’ve always believed that Respect and Psychological Safety is the key foundation for high performing teams. The Season 2, Ep…
𝗧𝗵𝗲 𝗘𝗹𝗲𝗽𝗵𝗮𝗻𝘁 🐘 – 𝗟𝗲𝘃𝗲𝗹 𝟰 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 Am continuing the series on #Salesforce Consulting Mastery. This time, we are focusing…
You know what’s hard?– Pushing a cart with square wheels.– Trying to stay on your diet in Prague…– Attempting to…
What do princesses, dwarves and dying 😵 have to do with searching and sorting large data volume #LDV in #Salesforce list views?? Loads apparently!…
When you’re in a hurry, you might– forget to brush your teeth– put on crumpled clothes– send off that proposal…
#Salesforce Partner (SP): It’s so frustrating when customers keep changing their minds! 😠 Me: Tell me about your process of managing…
Can you ever get enough of a good thing? The answer, when you’re talking with amazing people… is Nope! 🙅🏻♀️…
“You’re an evil genius and I would love to be your sidekick!”😈“You’re awesome that’s why you’re my BFF!”“You always help…
𝗪𝗵𝗮𝘁 𝘁𝗼 𝗱𝗼 𝘄𝗵𝗲𝗻 𝘆𝗼𝘂’𝗿𝗲 𝗵𝗮𝗻𝗱𝗲𝗱 𝗮 𝗥𝗘𝗗 𝗽𝗿𝗼𝗷𝗲𝗰𝘁“Everyone, this is your Captain speaking. Put your seatbelts on and assume…
“Don’t you consultants double bill your hours?”Whaaaat? 😱 I had a truly eye opening conversation yesterday with an end user…
*Suicide Trigger alert*Deborah Harvey asked a beautiful question about what to do if you pass someone on a bridge who may…
Podcast S2 Ep3 is out! I talked to Jonathan Blair, Solutions Architect to Mav3rik a #Salesforce partner down under. He…
𝗧𝗵𝗲 𝗢𝘄𝗹 🦉 – 𝗟𝗲𝘃𝗲𝗹 𝟯 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆We Project Managers just love our Owls because… The Owl has a…
“What do you do if someone calls and pretends they are taking their life, and you spend hours with them…
How often do we talk about our privilege?Do we acknowledge that our progress and how we got ‘here’ has had…
Imagine you’re a new Project Manager.You’ve managed internal transformation projects but have now secured a role with a #Salesforce Partner. And you’ve…
Are you a hoarder? Collector of things that you say ‘just in case’ but in actual fact you just didn’t…
Are you an ‘I’ dotter and a ‘T’ crosser?Do you label your fields with the correct Descriptions?Do you document and…
One of the things I love about doing #podcasts is that I get to dive into really interesting topics with…
One of the things I love about doing #podcasts is that I get to dive into really interesting topics with people who…
𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀.What is it?Who does one talk to in a project?What challenges might they face? At our last “This Thing…
Everyone has buttons. 🔴 Are you aware of yours?Do you know what pushes those triggers or buttons?Are you aware of…
I hang out on Quora quite a bit. I find out so many things and answers to so many questions…
“You are transferring out of my team? Ah, perhaps it’s a good idea. You’re not good enough to be here.”…
I had SO much fun talking to Tristan Lombard 🇺🇦 about #Salesforce, #Testing, #Leadership and delivering #SexyProjects 💃🏻 Special shoutout also to Tara Walton and Andrew Smith at Team Provar Testing for making me…
“If you don’t think its a people problem, it’s a people problem.” – Barton Ledford, Senior Director Salesforce Practice Lead at B3…
Time for the next #PeiItForward Challenge!2 spaces up for grabs at my next Discovery Masterclass (11 June)! If you didn’t get through…
𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭 – 𝗚𝗿𝗮𝘀𝘀𝗵𝗼𝗽𝗽𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝟰/𝟲So you’ve just nabbed a new consulting role with a #Salesforce partner. 🌈🌞 Feedback from…
COO of Art of Cloud, seasoned QA Manager, AND Dragon’s Den investment winner! Boy, does she have a story to…
Season 2 of @OnThePeiroll podcast is here! 💃🏻 My first guest this season is Liz Rhodes, COO of Art of Cloud, and…
𝗧𝗵𝗲 𝗙𝗼𝘅 🦊 – 𝗟𝗲𝘃𝗲𝗹 𝟮 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆The Fox knows a bit more than the Grasshopper. She’s not as…
“I’m fine.”“I love it.”“It’s nothing.”“No, it doesn’t hurt at all.” There are some whose thoughts, feelings and words align –…
Last few hours to join Zenhao membership! 😎 What I’m good at:– delivering quality projects as a Consulting Project Manager– understanding what…
24 hours left to register for the Zenhao Academy… 🕙 When I first started this, I knew I wanted to create a…
On Sunday night, you get an email where you’ve been asked to – Close your previous project and make sure…