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Month: June 2021

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Everyone has a hot button

June 30, 2021 admin

Everyone has a hot button. Mine gets triggered when I take a call and the subject hits close to home,…

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Posted in: Listening, Samaritans

Why are soft skills undervalued?

June 29, 2021 admin

Why is a soft skill like #communication listed below hard skills like #Salesforce exam certification in a job description? While the basic expectation is…

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Posted in: Careers, Emotional Intelligence, Listening

You need to go the extra mile

admin

You need to go the extra mile to break into the Salesforce Ecosystem. Wise words from Justin Greenberg, #Salesforce BA/Product Owner/ Project Manager/…

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Posted in: Salesforce

When we feel attacked

June 28, 2021 admin

Sometimes when someone says something that we perceive as negative, we feel attacked.The key thing is to identify what it…

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Posted in: Emotional Intelligence

OnThePeiroll Podcast #9 – Kathryn Castle

June 27, 2021 admin

Podcast episode 9 with 🌱 Kathryn Castle is out! She runs Candybox, a #Salesforce Partner from Mexico, and have a…

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Posted in: Podcast

What our ego always wants to know

admin

Our ego always wants to know thatWe are right.We are smart.We are more special than others. And so, it is…

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Posted in: Leadership

Why someone should never self-implement

June 26, 2021 admin

I read a post today about why someone should never self-implement #Salesforce and that made my eyebrows scrunch up 🤨 Just like…

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Posted in: Build or Buy, Customer Success

Sequence matters

admin

Sequence matters. The bad dad joke below works because of the sequence. Swap the lines and the joke doesn’t make…

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Posted in: Project Management

Anyone watching LOKI on Disney?

June 25, 2021 admin

Anyone watching LOKI on Disney? The idea of time travel, different dimensions and multiverses is so utterly fascinating and compelling…

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Posted in: Self Development

Are you brave enough

admin

Are you brave enough to go up to someone who seems upset and to ask them if they’re OK? Or…

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Posted in: Kindness

No one can guarantee

June 24, 2021 admin

For my friend Lorena Arroyo Delgado and those looking for meaningful employment and going through tough times. No one can guarantee what…

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Posted in: Perseverence

The fine art of balancing

June 23, 2021 admin

The fine art of balancing the extremes is a skill that is so important. Especially when working with startup clients,…

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Posted in: Consulting

If you can stand in someone’s shoes

admin

If you can stand in someone’s shoes.Hear what they hear.See what they see.Feel what they feel.Would you treat them differently?…

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Posted in: Empathy

OnThePeiroll Podcast #8 – Caroline Häming

June 22, 2021 admin

#Podcast with Caroline Häming (it’s pronounced like Ernest Hemingway, without the ‘way’) is now out! I really had so much fun with her,…

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Posted in: Podcast

Favourite things to hear

admin

There are a few things that a Project Manager loves to hear. “You’re so awesome” is something I hear a…

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Posted in: Empathy, Listening

What’s #winning?

admin

What’s #winning? Is it in the moment of glory when you get that medal?Or that promotion you’ve always wanted?Or that closed…

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Posted in: Musings, Perseverence

It’s about getting the balance right

June 21, 2021 admin

It’s about getting the balance right.The “Goldilocks” effect.* Not too hot, not too cold.Not too easy, not too hard.Not too…

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Posted in: Consulting

Getting to Flow state quickly

June 20, 2021 admin

Getting to Flow state quickly is the best productivity hack I know. It’s the holy grail. If you’re someone in…

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Posted in: Productivity Hacks

Dial down the hype of the Technical Architect??

June 19, 2021 admin

Dial down the hype of the Technical Architect?!Blasphemy! But what Caroline Häming says is so true.(Although please excuse the one PG-swear word…

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Posted in: High Performing Teams

I thought my heart would burst

June 18, 2021 admin

I thought my heart would burst when I saw this message earlier! When I started posting about my life as…

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Posted in: Samaritans

A Project Manager is not just someone

admin

A Project Manager is not just someone who– nags you about the status of your task– nags you about that…

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Posted in: Project Management

This is a ‘GaryV’ right hook post

June 17, 2021 admin

This is a ‘GaryV’ right hook post. I’ve just published my Delivery Masterclass dates for the rest of 2021 and…

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Posted in: Musings

Sometimes it is easier to type than to talk

June 16, 2021 admin

Sometimes it is easier to type than to talk. Tonight, I am on a webchat shift at Duty Station 3.Webchat…

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Posted in: Samaritans

What do you live for

admin

What do you live for?What do you get giddy for? I’ve not used the word ‘giddy’ in a long time,…

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Posted in: Musings

People are afraid to approach

admin

People are afraid to approach someone they think is struggling, because What if they’re wrong?What if they say the wrong…

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Posted in: Listening, Samaritans

Kick up the bum

June 15, 2021 admin

One of the reasons for companies engaging #SalesforcePartners when implementing a system is getting that kick in the butt to make change…

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Posted in: Change Management, Customer Success, Success

Expectations

June 14, 2021 admin

Expectations. Ninja # 2 got caught doing something he shouldn’t have been doing. However I had expected it to happen…

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Posted in: Managing Expectations

Podcast #7 – Julie Palmer

admin

In this episode, I talk to Julie Palmer, a fellow Salesforce Project Manager. It’s such an enjoyable conversation, because her…

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Posted in: Podcast

Google spent millions

admin

Google spent millions to try and figure out what made High Performing Teams (HPT) so that they could replicate it.…

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Posted in: High Performing Teams

Do you switch off ?

June 13, 2021 admin

Do you switch off your work persona when you get home? It’s a bit hard sometimes. Those of us with…

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Posted in: Musings, Project Management

Another night on shift

admin

Another night on shift. Apart from my rubbish way of splitting “Listening Ear” over two lines on my scrap paper,…

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Posted in: Samaritans

Bain’s Elements of Value

June 12, 2021 admin

Where does my offering sit in the Elements of Value? Aligned to Maslow’s Hierarchy of needs, I mapped my Delivery…

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Posted in: Marketing

Hayfever is killing me but…

admin

Hayfever is killing me but nothing is going to dampen my glorious weekend! I’ve just finished the last day of…

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Posted in: Masterclasses

Expectation of competency

admin

In Consulting, there is an expectation of competency. The job is fast paced, and everyone’s expected to pull their sleeves…

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Posted in: Professionalism

When I think of our callers

admin

It’s late at night when I think of our callers, even when I’m not on duty. The #Samaritans hours of need are…

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Posted in: Samaritans

There are loads of things that are fun.

admin

There are loads of things that are fun.– Holidays– Dates– Cheat meals– Gaming nights And there are some things that…

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Posted in: Self Development

“Here’s what I want – go forth and build.” 2/1/2020

June 10, 2021 admin

“Here’s what I want – go forth and build.” Consulting engagements doesn’t really work that way. When clients engage a…

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Posted in: Product Champions, Success

“OK, let’s sit with this problem, together.”

admin

“OK, let’s sit with this problem, together.” How powerful is this statement? It says You’re not alone.I’m here.I’m listening.Talk to…

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Posted in: Samaritans

I have my own style that is unique

June 9, 2021 admin

I have my own style that is unique to me.But like all competent Project Managers, I have a job to…

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Posted in: Consulting

How do you talk to yourself?

admin

How do you talk to yourself?What kind of questions do you ask yourself? Are you kind?Are you brusque?Are you inquisitive?Are…

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Posted in: Asking Questions, Kindness

The word ‘Consultants’ sometimes conjure up mixed feelings (1/1/2020)

June 8, 2021 admin

The word ‘Consultants’ sometimes conjure up mixed feelings. “Consultants charge a lot”, you say “And sometimes a lot of what…

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Posted in: Consulting

The life of a Project Manager can be incredibly exciting

admin

The life of a Project Manager can be incredibly exciting! You’ll get fantastic projects– new technology– super fun clients– great…

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Posted in: Consulting, High Performing Teams, Project Management

Podcast #6 – Pragati Sinha

June 7, 2021 admin

#Podcast 6 with Pragati Sinha out now. Pragati is a seasoned #BusinessAnalyst who has worked on various enterprise systems including…

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Posted in: Podcast

What’s the most important thing

admin

What’s the most important thing to a #Salesforce Partner?Utilisation and chargeability. 💲 Actually, that’s super important to all consulting partners and billable…

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Posted in: Team & Resources

Covid’s shit

admin

Covid’s shit.The secondary and tertiary victims will become more obvious as the pointy end of the pandemic flattens out. And…

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Posted in: Mental Health

I don’t mind playing the bad guy

June 5, 2021 admin

I don’t mind playing the bad guy.I really don’t.Especially if it means our team gets what we need to get…

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Posted in: Project Management

No, I didn’t need to be consulted first

admin

“No, I didn’t need to be consulted first. It’s not like I’m the lead dev or anything.” Passive-aggressive behaviour is…

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Posted in: Effective Communication

I really don’t think I can take it anymore

June 4, 2021 admin

“I really don’t think I can take it anymore.”Her shoulder slumps. Your heart starts beating very fast and you don’t…

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Posted in: Listening, Samaritans

My Positioning

admin

My Positioning – Lesson 9 on The Marketing Seminar.This exercise wasn’t as easy as I thought. I picked two axes…

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Posted in: Marketing

What to say

June 3, 2021 admin

Here’s a tip if you’re worried about what to say when talking to someone who is struggling. It doesn’t matter…

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Posted in: Listening, Samaritans

Prioritising using animals

admin

How do you make prioritising user stories exciting?You assign animal names of course! This was such a fun talk I…

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Posted in: Prioritising

Is it better to be right, or kind?

June 2, 2021 admin

Is it better to be right, or kind? Many programmes featuring Simon Cowell or Gordon Ramsey seem to teach that…

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Posted in: Careers, Effective Communication, Kindness

As a PM, I set the tone

admin

As a Project Manager, I set the tone for the team. I can make life for my teamEasy or hardFun…

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Posted in: High Performing Teams, Project Management

UPW June 2021!

June 1, 2021 admin

I’m really excited to be attending Tony Robbins Unleash the Power Within this Thursday! I’ve attended it in person three…

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Posted in: Musings

Throwing into the deep end

admin

Pushing a new #Salesforce Consultant ‘into the deep’ end to see if they sink or swim is an awful practice, especially if…

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Posted in: Masterclasses

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