Everyone has a hot button. Mine gets triggered when I take a call and the subject hits close to home,…
Why is a soft skill like #communication listed below hard skills like #Salesforce exam certification in a job description? While the basic expectation is…
You need to go the extra mile to break into the Salesforce Ecosystem. Wise words from Justin Greenberg, #Salesforce BA/Product Owner/ Project Manager/…
Sometimes when someone says something that we perceive as negative, we feel attacked.The key thing is to identify what it…
Podcast episode 9 with 🌱 Kathryn Castle is out! She runs Candybox, a #Salesforce Partner from Mexico, and have a…
Our ego always wants to know thatWe are right.We are smart.We are more special than others. And so, it is…
I read a post today about why someone should never self-implement #Salesforce and that made my eyebrows scrunch up 🤨 Just like…
Sequence matters. The bad dad joke below works because of the sequence. Swap the lines and the joke doesn’t make…
Anyone watching LOKI on Disney? The idea of time travel, different dimensions and multiverses is so utterly fascinating and compelling…
Are you brave enough to go up to someone who seems upset and to ask them if they’re OK? Or…
For my friend Lorena Arroyo Delgado and those looking for meaningful employment and going through tough times. No one can guarantee what…
The fine art of balancing the extremes is a skill that is so important. Especially when working with startup clients,…
If you can stand in someone’s shoes.Hear what they hear.See what they see.Feel what they feel.Would you treat them differently?…
#Podcast with Caroline Häming (it’s pronounced like Ernest Hemingway, without the ‘way’) is now out! I really had so much fun with her,…
There are a few things that a Project Manager loves to hear. “You’re so awesome” is something I hear a…
What’s #winning? Is it in the moment of glory when you get that medal?Or that promotion you’ve always wanted?Or that closed…
It’s about getting the balance right.The “Goldilocks” effect.* Not too hot, not too cold.Not too easy, not too hard.Not too…
Getting to Flow state quickly is the best productivity hack I know. It’s the holy grail. If you’re someone in…
Dial down the hype of the Technical Architect?!Blasphemy! But what Caroline Häming says is so true.(Although please excuse the one PG-swear word…
I thought my heart would burst when I saw this message earlier! When I started posting about my life as…
A Project Manager is not just someone who– nags you about the status of your task– nags you about that…
This is a ‘GaryV’ right hook post. I’ve just published my Delivery Masterclass dates for the rest of 2021 and…
Sometimes it is easier to type than to talk. Tonight, I am on a webchat shift at Duty Station 3.Webchat…
What do you live for?What do you get giddy for? I’ve not used the word ‘giddy’ in a long time,…
People are afraid to approach someone they think is struggling, because What if they’re wrong?What if they say the wrong…
One of the reasons for companies engaging #SalesforcePartners when implementing a system is getting that kick in the butt to make change…
Expectations. Ninja # 2 got caught doing something he shouldn’t have been doing. However I had expected it to happen…
In this episode, I talk to Julie Palmer, a fellow Salesforce Project Manager. It’s such an enjoyable conversation, because her…
Google spent millions to try and figure out what made High Performing Teams (HPT) so that they could replicate it.…
Do you switch off your work persona when you get home? It’s a bit hard sometimes. Those of us with…
Another night on shift. Apart from my rubbish way of splitting “Listening Ear” over two lines on my scrap paper,…
Where does my offering sit in the Elements of Value? Aligned to Maslow’s Hierarchy of needs, I mapped my Delivery…
Hayfever is killing me but nothing is going to dampen my glorious weekend! I’ve just finished the last day of…
In Consulting, there is an expectation of competency. The job is fast paced, and everyone’s expected to pull their sleeves…
It’s late at night when I think of our callers, even when I’m not on duty. The #Samaritans hours of need are…
There are loads of things that are fun.– Holidays– Dates– Cheat meals– Gaming nights And there are some things that…
“Here’s what I want – go forth and build.” Consulting engagements doesn’t really work that way. When clients engage a…
“OK, let’s sit with this problem, together.” How powerful is this statement? It says You’re not alone.I’m here.I’m listening.Talk to…
I have my own style that is unique to me.But like all competent Project Managers, I have a job to…
How do you talk to yourself?What kind of questions do you ask yourself? Are you kind?Are you brusque?Are you inquisitive?Are…
The word ‘Consultants’ sometimes conjure up mixed feelings. “Consultants charge a lot”, you say “And sometimes a lot of what…
The life of a Project Manager can be incredibly exciting! You’ll get fantastic projects– new technology– super fun clients– great…
#Podcast 6 with Pragati Sinha out now. Pragati is a seasoned #BusinessAnalyst who has worked on various enterprise systems including…
What’s the most important thing to a #Salesforce Partner?Utilisation and chargeability. 💲 Actually, that’s super important to all consulting partners and billable…
Covid’s shit.The secondary and tertiary victims will become more obvious as the pointy end of the pandemic flattens out. And…
I don’t mind playing the bad guy.I really don’t.Especially if it means our team gets what we need to get…
“No, I didn’t need to be consulted first. It’s not like I’m the lead dev or anything.” Passive-aggressive behaviour is…
“I really don’t think I can take it anymore.”Her shoulder slumps. Your heart starts beating very fast and you don’t…
My Positioning – Lesson 9 on The Marketing Seminar.This exercise wasn’t as easy as I thought. I picked two axes…
Here’s a tip if you’re worried about what to say when talking to someone who is struggling. It doesn’t matter…
How do you make prioritising user stories exciting?You assign animal names of course! This was such a fun talk I…
Is it better to be right, or kind? Many programmes featuring Simon Cowell or Gordon Ramsey seem to teach that…
As a Project Manager, I set the tone for the team. I can make life for my teamEasy or hardFun…
I’m really excited to be attending Tony Robbins Unleash the Power Within this Thursday! I’ve attended it in person three…
Pushing a new #Salesforce Consultant ‘into the deep’ end to see if they sink or swim is an awful practice, especially if…