🥦 Why am I so greedy I always ruin whatever diet I am on? 🥦 Why am I such a…
Woohoo! 😍 The results of the #PeiItForwardChallenge are IN, and the 4 finalists to win two free spaces on my…
“Please can you finish the user story over the weekend? No, you can’t add it to your timesheet.”😡 This is…
Here are a few things I realised about the last PeiItForwardChallenge I ran. Of the 17 people who started the…
The comfort zone is a safe place to be.It could be– your home 🏠– your family 👨👩👧👦🐕🐈⬛🦈– your way of…
We can’t do it all.Ever. 🙅🏻♀️ Not without dropping something once in awhile. The key is to understand which ball…
The one critical component in mastering a craft?Deep, critical self-reflection. 🔍 The Jan 2024 cohort of new volunteers for #Samaritans…
What’s really REALLY sad is that this is so normalised in consulting companies. It takes courageous leadership to say: “No…
“I’m devastated and I needed to tell you.” I just had some news this morning. The kind of news that…
Some emotions during end of year review 😩😭😢😲😃🫠🫣😬🤕🥰 Doing sprint reviews sometimes evoke similar emotions. What went bad? 🫣What made…
Three things I love about Tanzania. 1. Everybody always has a huge smile for us and is determined for our…
“What?? Are we going to miss Christmas??? AGAIN?!” 😱 “But… it’s going to be for a good cause… so I…
One year ago, I published my first book: Salesforce Discovery 101. It’s opened up so many things for me. Lively…
“Wow, these architects are BRAINY, and CHARMING. And so self-aware!” 🥰 I had the opportunity to spend some time with…
So What?And Now What? 🤨 Effective communication can be boiled right down to answering the two questions. “I have a…
Why am I opening the fridge for the 3rd time this hour? 😛 What’s this rubbish I’m binging on Netflix?…
Are you going to TDX ’24? 😁Would you like to hear me speak? 😋If so – what do you want…
Is this a Problem or a Situation? Had an insightful conversation with homeys Talia Johnson Anita Smith and John Sim,…
“Sticks and stones may break my bones but words will never hurt me.” 😫 If you’re a believer in this…
I hated the move from WordPerfect to WinWord. 😣 Then I hated it when Office 2007 got the Ribbon. 😫…
Ever been in a conversation/debate/discourse and think, “Hmm. that’s just lazy thinking.”? 🤨 Rigorous Thinking, the close sister of #CriticalThinking, is…
I am old school. 📚🍎I like to listen before I think.I like to think before I draw.I like to draw…
“When you embrace the both/and, your narrative can be more beautiful than you imagine.” – Susannah Kate Plaisted Susannah shared a deeply…
“It will all work out in the end.”“Things can only go up from here.”“This is a ‘test’.”“What doesn’t kill you…”…
“It only takes 10 seconds.” He said quietly. “I wish everyone knew that it only takes 10 seconds to save…
“My life with be perfect when <insert random achievement>.” 😬 It’s so easy to get caught in this trap.For me,…
“It’s not very nice to boast.” 🧓🏻Ah Ma, my beautiful grandmother was admonishing me. I was never really good at…
This pic below was one of my earliest viral post.Why? (Apart from my very witty doodle 😆) Because it tells…
At YeurLeadin session in Brussels
At YeurLeadin session in Brussels… There were just a few teary moments… Here’s one. Talia Johnson sharing her story about Bamlak Haile‘s unbelievable journey…
What happens in YeurDreamin’ when you’re late for demojam. And you’re short.And you’re standing behind Scandinavian giants. Shoutout to PDF Butler – Salesforce…
“Would you like my eyeballs??” 👀 😆 HAH! If you want to know what this is about, then come and…
I need your help #Salesforce#ohana! I would absolutely love to speak at #DF23 this year, and would like to know what you would…
Are you Learnin’? 📚Are you Earnin’?💰Are you Having fun? 💃 These are the three questions I’d consider whenever I’m at…
𝗧𝗶𝗽 𝟮: 𝗕𝗲 𝗮 𝘀𝘁𝘂𝗱𝗲𝗻𝘁 𝗼𝗳 𝗵𝘂𝗺𝗮𝗻 𝗻𝗮𝘁𝘂𝗿𝗲*.Hey, how come he did that? It’s insane! 😱Why would anyone in their…
“You are SUCH a disappointment.”“I cannot believe that someone of your calibre can produce such SH!T work.”“You can’t even do…
This is exactly what I mean when I say:“Make the implicit, explicit.” Never assume. It is true of neurotypicals too.…
“Chocolate is the best ice cream flavour in the world! You’re a loser if you disagree!” 🍫🍦“Co-habit before marriage?? That’s…
🔺Trigger alert!🔺Prisoners are people too.Some of them have done really really bad things. They are able to call #Samaritans when they are…
My heart is so broken 💔I cannot even begin to imagine what it’s like for those who are directly affected…
What’s happened in Turkey and Syria is devastating. Please do what you can. A. Engin Utkan shared a link below where…
It really doesn’t cost much to be nice. It’s not being– petty– passive aggressive– sarcastic– belittling– judgemental It’s seeing the…
“We sent you to the best schools, got you the most expensive tutors… and now you tell us you don’t…
“How can you be lonely when you’ve got your family around you?!” 😕 Yes, we can feel lonely and isolated…
“Nothing in life is free.”So says the cynic who knows the price of everything but the value of nothing. FIE!…
“I am not feeling like my best self today. Can you remind me of who I am?”What a beautiful question.…
FAKE NEWS ALERT!I will NOT be eating donuts live on air tomorrow (no matter how much I might want to)…
How to rock that UAT and #SalesforceBA Cert workshop schedule change. I set off to run 26 sessions over as many week…
How might you instruct someone how to make your favourite hot/cold beverage? ☕🍵 We did some Process Mapping exercise yesterday…
Next issue of my newsletter (released tomorrow) focuses on How to make Toenail Pancakes! 🥞🤭 NOT!! Actually I will be…
Sometimes it feels like making a decision is a “for life” one.And that makes people not want to decide. Many…
“Understand how Salesforce features and best practices impact solution options and business processes.” We were doing the #Salesforce BA Exam Working session…
𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭 – 𝗚𝗿𝗮𝘀𝘀𝗵𝗼𝗽𝗽𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝟲/𝟲“Why did you decide on this solution for this User Story?” A. “Um,…
“You put the tea bag in the bin?? IT GOES INTO THE COMPOST!” “WHO LEFT THEIR CLOTHES ON THE FLOOR?!…
𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭 – 𝗚𝗿𝗮𝘀𝘀𝗵𝗼𝗽𝗽𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝟱/𝟲 “But I know my sh!t! The customer was ABSOLUTELY wrong in their…
Do you Insta?Or Twitter?Or TikTok? I’m learnin how to spread my wings and try other platforms 😁 𝗜𝗻𝘀𝘁𝗮: 𝗜𝗳 𝘆𝗼𝘂…
“Looks like you’re not cut out to be a consultant.” “No you can’t talk to the customer. Just build what…
Speaking to Gemma Blezard has got to be one of the most emotional things I’ve done. She is a mother, Salesforce Architect,…
𝗧𝗵𝗲 𝗧𝗼𝗿𝘁𝗼𝗶𝘀𝗲 🐢 – 𝗟𝗲𝘃𝗲𝗹 𝟱 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 Head of Delivery.Practice Director. These two opportunities came across my path…
Caught Maya Weintraub Kaye‘s outstanding session on the “5 things every PM needs for a Successful Delivery” at London’s Calling Ltd today! This…
“A disciplined mind writes Gold Standard user stories.” Buddha OK, haha! Maybe she didn’t say that!😁 It still doesn’t change…
“I cannot deliver this in the way that you want in the timeframe.”This is a tricky message to deliver to…
Do you do sprint retros outside of projects? ÜberHub and I did that when he flew out to Prague to…
“You’re an evil genius and I would love to be your sidekick!”😈“You’re awesome that’s why you’re my BFF!”“You always help…
𝗧𝗵𝗲 𝗢𝘄𝗹 🦉 – 𝗟𝗲𝘃𝗲𝗹 𝟯 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆We Project Managers just love our Owls because… The Owl has a…
“If you don’t think its a people problem, it’s a people problem.” – Barton Ledford, Senior Director Salesforce Practice Lead at B3…
Time for the next #PeiItForward Challenge!2 spaces up for grabs at my next Discovery Masterclass (11 June)! If you didn’t get through…
Are you a Taker or a Giver? #Salesforce#ohana showcases some of the most amazing side of humanity, with examples of kindness…
Ever played a game where you didn’t know the rules?Did you win?I bet the answer is a negatory. When everyone…
Do you want to truly understand what it takes to become an outstanding #Salesforce consultant? Whether you are a SF Admin, or…
Who owns your motion?The direction, trajectory and speed? Not your coach, your mentor, your parent, your boss, your team…You do!…
Preparing for a new #Salesforce Consultant role𝗕𝗼𝗻𝘂𝘀 𝗧𝗶𝗽 𝟭 𝗼𝗳 𝟯 – 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗣𝗿𝗼𝗯𝗮𝘁𝗶𝗼𝗻 So you got that job with that…
Role play can be quite hard, and nerve wracking!However, Talia Johnson ☁️ and Bryan Bemis did a sterling job playing a Developer and a…
What colour was 2021 for you?If you were to colour code and score your days for the year (red –…
“I’m fabulous!”That’s my tongue in cheek response when someone asks how I am. 😊 The two things that feed my…
When you feel overwhelmed with big feelings and dark thoughts, don’t keep it bottled up. These feelings and thoughts will…
I made a promise that I am desperate to keep. I promised all my ZenHao Academy members that This Thing…
#ImposterSyndromeWe were discussing this yesterday during my Emotional Intelligence Workshop. Many in the professional workplace feel as if they aren’t…
I’m not great at talking about myself and what I do – especially when it comes to marketing, so I’m…
I find it a bit difficult to talk about myself, so trying to raise visibility of Zenhao Academy this week…
“Has anyone died?”“No. No one died. Let’s keep a perspective on things.” When the challenges in a “character-building” project step…
Are you collecting dots?Or connecting them? I had been cogitating on this since I heard it on Seth Godin’s Akimbo…
Are you up for another high-octane #PeiItForward Micro Workshop on Personal Leadership this Friday? Personal Leadership.What does that even mean?If you’re “merely”…
“Has anyone died?”“No. No one died. Let’s keep a perspective on things.” When the challenges in a “character-building” project step…
Boundaries are fluid.It’s an agreement between parties about where the line is. What a lot of people struggle with is…
I do like a lot of the C words that are important adjectives for Consultants, such as CuriousCarefulComprehensiveCharmingCogentConfidentComposedCompetentConsistentConsiderate By far,…
Inspired by Ben Duncombe‘s post today about the realities of consulting work in the #Salesforce world… Is it as stressful as they say?Burnouts?Mental…
Do you want to level up your consulting skills in the #Salesforce world? At 2pm bst this Friday, I’m running a micro…
The quality of my life is based on___________________ What does that answer look like for me?I sat down and thought…
Is this your grandmother’s road?Did she teach you how to drive? Those are just a couple of colourful ‘Malaysian Chinese’…
Your life and your destiny is in your hands.What a snobby statement, you might think. What if you’re a slave?What…
How do you deal with the haters?I have the answer! I talk to Deepthi Daita from #Salesforce about #Discrimination that we’ve faced in our careers, especially…
What do you do with the things that are outside your circle of influence? Do you beat your chest and…
What’s makes a good super power?Great hair?Witty comeback?Ability to zap the villian with shooty lasers from your eyes? As it’s…
To donut or not to donut 🍩.Can I walk away?Or do I give in to the evil Donut Fairies?? It…
Anyone watching LOKI on Disney? The idea of time travel, different dimensions and multiverses is so utterly fascinating and compelling…
There are loads of things that are fun.– Holidays– Dates– Cheat meals– Gaming nights And there are some things that…
How do you talk to yourself?What kind of questions do you ask yourself? Are you kind?Are you brusque?Are you inquisitive?Are…
You know you shouldn’t but you open the attachment that wasn’t meant for you, your stomach turning.What you see makes…
“Chase your dreams. The consequences are often minimal.” This is similar to “Follow your passion to build the life of…