“Don’t do stuff on my org and then not document it!” 😖Rachel D.‘s frustration isn’t uncommon. This is just one…
Some of the things that contribute to “scope creep” in a #Salesforce project– poor definition of requirements– poor stakeholder management– poor change…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟭𝟬 𝗼𝗳 𝟭𝟮 – 𝗠𝗮𝗻𝗮𝗴𝗲 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 The secret of happiness.Do you want to know what…
Poorly managed expectation.That’s the root cause of most conflicts. Throw in years of dysfunctional programming, and you’ve got a hotbed…
Gratuitous violence.Dismemberment. Nope, none of that at the Cotswold Community Group session earlier this evening. For the first time, I…
I had a beautiful conversation with Tara Aldridge for my #podcast (dropping next Monday 9 Aug). We connected awhile ago, and met sporadically at…
What would you do if you were the Donut 🍩 seller?I guess it depends. Are you an over-deliverer…A people pleaser?…
Sometimes the heaviest thing to carry is other people’s expectations. Unhappiness = reality – expectations In particular, many are saddled…
Expectations. Ninja # 2 got caught doing something he shouldn’t have been doing. However I had expected it to happen…
We are always in pursuit of “perfection”. Growing up, l was always obsessed about my weight. My classmates were always…
The Chinese describe it as “It’s like the Duck talking to the Chicken”. Even when both are speaking ‘English’. Expectation…
Under Promise and Over Deliver. It’s just one of the things that keeps you on the right side of everyone.So…
“If you loved me, you’d know why I washed your white shirts with the red bathmat.” 😨 People aren’t psychic,…
“I’m only going out with you but I’m really waiting for someone hotter.” “That’s OK. I’m only going out with…
“On this date, I expect some light conversation, no heavy topics like your ex-boyfriend or the current political state and…
As a Consulting Partner, asking insightful questions, and listening carefully, will help you understand requirements when it comes to building…
Most of the biggest challenges in struggling projects is issues around scope, requirements and change management. I think the biggest…
What happens when you don’t manage expectations properly? Anger and disbelief. And #Tier4. That press conference yesterday definitely provoked a…
“Vagueness is a salesman’s friend.” D, who heads up Delivery at a Salesforce platinum partner said to me today. This…
Managing expectations is a key part of my job as a Project Manager. From Project Delivery, to Life in general……
Having a great team to work with is amazing. Which is why flying solo can be a bit tough sometimes…
Walking into a lion’s den. That’s what it feels like sometimes, if you’re a solo consultant, managing and implementing a…
In small or medium sized Consulting Partners, there may not be luxury (and budget) for a PM to help manage…
Nothing annoys a Project Manager more than a team member who is unreliable. It peeves me. I operate on honesty…
On the topic of managing expectations, I think that agile came about because waterfall was so rubbish at that. You…
I don’t think I can ever find happy, if I lost my child. I cannot think of anything worst, as…
Getting expectations right is the key to happiness. Why do you want to join a Tier 1 Salesforce partner and…
Conflict occurs when expectations are not aligned. “What I think I am getting is not what you think you are…
How to consistently and repeatedly reduce the possibility of a project being undersold in a fast-paced sales cycle? Estimating correctly…
Consultancy project teams are assembled based on availability, capability, and rate. As a client, you might be promised “the best,…
“Wait, your sales team promised xyz. What you’re saying now is not what I am expecting.” If you hear this…