Nothing annoys a Project Manager more than a team member who…

Nothing annoys a Project Manager more than a team member who is unreliable.

It peeves me.

I operate on honesty and integrity – both within my team, and with my customers.
If you can’t do it, tell me.
If you can do it, but it might be a challenge and could take you longer, tell me.
If you thought you could do it, but you’re now struggling, tell me.
If you can do it, just do it.

What you can’t do – is not tell me if you’re struggling.

If I don’t hear from you, I will expect things are going well.
Obviously, that’s the case for an experienced Consultant.

With graduates, and more inexperienced team members, I will check in frequently to make sure that:
– They are coping
– They have been given enough to challenge them, but not overwhelm them
– They know they can ask for help if they need it.

But if you’re ‘seasoned’, if you’ve been in the industry for awhile, if you’re at a certain grade that demands a certain salary, then I expect more of you.

Yes, I do have high expectations of my team.
That’s because clients have high expectations of us, and we are bound by our contract, and our integrity, to perform at a level much higher than just ‘mediocre’.

Communicate.
Manage expectations. Correctly.
Then you won’t see the peeved PM in me.
Because she ain’t pretty 👹

#manageexpectations
#beingconscientious
#zenhaoprotip
#ProjectManagement
#management

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