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Month: November 2020

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What do you call

November 30, 2020 admin Leave a comment

What do you call a consulting partner who misrepresents their internal capability and competency to the client and signs them…

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Posted in: Integrity, Problem Definition, Salesforce

But what if I don’t get another contract?

November 29, 2020 admin Leave a comment

“But what if I don’t get another contract? I still have a mortgage to pay.” I was just speaking to…

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Posted in: Careers, Decision Making, Integrity

Everybody is walking around

November 28, 2020 admin Leave a comment

Everybody is walking around with invisible moat and defence wall around them. “How are you doing?” “Oh fine, you know.…

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Posted in: Empathy, Kindness

Sometimes I wish I could do the Vulcan mind-meld. 🖖🏻

November 27, 2020 admin Leave a comment

Sometimes I wish I could do the Vulcan mind-meld. 🖖🏻 The ability to directly connect my mind to yours, and…

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Posted in: Best Practice, Effective Communication, Reflection

Agency.

November 26, 2020 admin Leave a comment

Agency. The control you have over your life, your work, your circumstance. There is a difference between what control you…

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Posted in: Adaptability, Mental Health, Samaritans

Sooner or later, short term thinking leads to pain.

November 25, 2020 admin Leave a comment

Sooner or later, short term thinking leads to pain. If you are only keen on closing that deal without spending…

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Posted in: #payitforward, Client Relationship, Customer Success, Masterclasses, Systems Thinking

2020 has been utterly crap for so many people.nJob losses, …

November 24, 2020 admin Leave a comment

2020 has been utterly crap for so many people. Job losses, financial insecurity, illness, death. There are so many LinkedIn…

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Posted in: #payitforward, Masterclasses, Salesforce

Vagueness is a salesman’s friend

November 23, 2020 admin Leave a comment

“Vagueness is a salesman’s friend.” D, who heads up Delivery at a Salesforce platinum partner said to me today. This…

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Posted in: Customer Success, Effective Communication, Managing Expectations, Problem Definition

In Dec, I am giving away 12 courses

November 21, 2020 admin Leave a comment

In Dec, I am giving away 12 courses on The Art of being an Excellent Salesforce Consultant (all sessions from…

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Posted in: #payitforward, Learning, Masterclasses

You know when you get into such a deep flow

admin Leave a comment

You know when you get into such a deep flow that time disappears? When the only thing that is in…

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Posted in: Reflection, Time Management

It’s ok for relationships

November 19, 2020 admin Leave a comment

It’s ok for relationships and friendships to be temporary and transient. If we’re lucky, we meet that person who just…

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Posted in: Inspirational, Leadership, Managing People

Sun Tzu Art of War.

November 18, 2020 admin Leave a comment

Sun Tzu Art of War. I’ve read it before, but it didn’t resonate. My world is one of teamwork and…

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Posted in: Marketing, Systems Thinking

Pet peeve – bad subject lines!

November 17, 2020 admin Leave a comment

Pet peeve – bad subject lines! I swear I spend half my time ‘tidying’ up subject lines because the email…

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Posted in: Productivity Hacks

To close projects successfully

November 16, 2020 admin Leave a comment

To close projects successfully, you need to have delivered to spec. To deliver quality specs , you must test robustly.…

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Posted in: Best Practice, Customer Success, Professionalism

My secret superpower

November 15, 2020 admin Leave a comment

My secret superpower: The ability to unlocking resourcefulness and creativity in my team with humour. As a Project Manager, managing…

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Posted in: Empathy, Productivity Hacks, Retaining Talent, Team & Resources

Many of us walk around unconscious

November 14, 2020 admin Leave a comment

Many of us walk around unconscious, without seeing, and without hearing. I asked my current batch of trainee Samaritan volunteers…

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Posted in: Listening, Self Development

Systems thinking

November 13, 2020 admin Leave a comment

Systems thinking and critical thinking rank right up there with emotional intelligence in terms of skills that makes a consultant…

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Posted in: Critical Thinking, Emotional Intelligence, Self Awareness, Systems Thinking

A process diagram

November 12, 2020 admin Leave a comment

A process diagram should be so good that you can hand it to someone who has never seen one before,…

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Posted in: Effective Communication, Process Mapping

What does leadership and project management have in common

November 11, 2020 admin Leave a comment

What does leadership and project management have in common with the values of Stoicism? A lot, in fact. Wisdom The…

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Posted in: Careers, Inspirational, Professionalism

The consulting life is demanding

November 10, 2020 admin Leave a comment

The consulting life is demanding. Back-to-back projects, and if you’re good at what you do – you’ll be in demand.…

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Posted in: Growth Mindset, Perseverence, Self Awareness

How many psychiatrists does it take to change a lightbulb?

November 9, 2020 admin Leave a comment

How many psychiatrists does it take to change a lightbulb? One. But the lightbulb must want to change first. Self…

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Posted in: Always Learning, Leading Teams, Self Awareness

The one Super Power

November 8, 2020 admin Leave a comment

The one Super Power that is key in navigating relationships and communicating effectively? Social awareness. It’s the ability to tune…

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Posted in: Emotional Intelligence, Self Awareness

You don’t have a billable project code

November 7, 2020 admin Leave a comment

“You don’t have a billable project code against the pre-sales activity? Sorry, not interested.” Be careful what you wish for.…

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Posted in: Best Practice, Leadership, Pre-Sales

Agile Manifesto’s second principle

November 6, 2020 admin Leave a comment

Agile Manifesto’s second principle: “Welcome changing requirements, even late in development.” Putting aside impact to budget and timeline with the…

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Posted in: Change Management, Methodology, Risk & Issues

In situations where consultants go…

November 5, 2020 admin Leave a comment

In situations where consultants go into project as the solo team member, they typically have to handled the end-to-end engagement,…

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Posted in: Adaptability, Consulting

I am very protective of my team.

November 4, 2020 admin Leave a comment

I am very protective of my team. Each member of a high performing team needs to be able focus their…

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Posted in: Leading Teams, Project Management

Quality <> Perfection.

November 3, 2020 admin Leave a comment

Quality <> Perfection. Many delay shipment of releases or products/software because they aren’t ready… the software isn’t “perfect” yet. “QA…

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Posted in: QA & Testing, Quality

My previous post panicked my parents.

November 2, 2020 admin Leave a comment

My previous post panicked my parents. I didn’t mean to, I was just relating an incident about a panic attack…

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Posted in: Family

Data Migration

admin Leave a comment

Data Migration can be quite a complex and deserves to be treated as its own project. However, it’s generally an…

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Posted in: Data & Analytics

I had to leave the meeting room

November 1, 2020 admin Leave a comment

I had to leave the meeting room very quickly and walked into a vacant office. I shut the door and…

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Posted in: Mental Health, Samaritans

Nobody owes you anything.

admin Leave a comment

Nobody owes you anything. The world is not fair, and never will be. You will die, and everyone you care…

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Posted in: Integrity, Values

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