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Category: Best Practice

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💩 Why does a normal user have admin rights on prod? 😦

April 2, 2025 admin

💩 Why does a normal user have admin rights on prod? 😦 💩 Why are they MAKING CHANGES ON PROD?!…

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Posted in: Best Practice, Salesforce

Understand how Salesforce features

July 28, 2022 admin

“Understand how Salesforce features and best practices impact solution options and business processes.” We were doing the #Salesforce BA Exam Working session…

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Posted in: Best Practice, Business Analysis, Learning

Preparing for a new Salesforce Consultant role Tip 8

January 13, 2022 admin

Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟴 𝗼𝗳 𝟭𝟮 – 𝗧𝗶𝗺𝗲𝘀𝗵𝗲𝗲𝘁 As a consultant, you’ll have to do timesheets.…

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Posted in: Best Practice, Salesforce

How to create LinkedIn videos in under 30 minutes

May 27, 2021 admin

How to create LinkedIn videos in under 30 minutes.Video Link 👇🏻 A few people had asked and I also promised…

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Posted in: Best Practice, How To Vids

How To Do this Magical Thing

May 18, 2021 admin

There is a reason why we have ‘Best Practice’ and the golden mantra: Just because you can, doesn’t mean you…

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Posted in: Best Practice

Would you name your baby DaBomb?

May 8, 2021 admin Leave a comment

Would you name your baby DaBomb?Or BooYah?Just because you can, doesn’t mean you should. When you get naming conventions wrong,…

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Posted in: Best Practice, Musings

Yes – you can name your variable ‘bob’

January 14, 2021 admin Leave a comment

“Yes – you can name your variable ‘bob’ if you want to, but no – you shouldn’t.” Ninja #2 is…

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Posted in: Best Practice, Salesforce

“Um… John always made sure things like that worked…

January 11, 2021 admin Leave a comment

“Um… John always made sure things like that worked automagically.” They couldn’t figure out why the financial records weren’t coming…

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Posted in: Best Practice, Business Analysis, Problem Definition

A beautiful new swimming pool

January 2, 2021 admin Leave a comment

A beautiful new swimming pool in a hotel is not successful if no one is using it. “It’s too cold.”…

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Posted in: Best Practice, Product Champions, Rules of Engagement, Values

How do you feel

December 6, 2020 admin Leave a comment

How do you feel when you get a contract that seriously leans AGAINST your favour? I’ve seen contracts and agreements…

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Posted in: Best Practice, Client Relationship, Partners

Sometimes I wish I could do the Vulcan mind-meld. 🖖🏻

November 27, 2020 admin Leave a comment

Sometimes I wish I could do the Vulcan mind-meld. 🖖🏻 The ability to directly connect my mind to yours, and…

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Posted in: Best Practice, Effective Communication, Reflection

To close projects successfully

November 16, 2020 admin Leave a comment

To close projects successfully, you need to have delivered to spec. To deliver quality specs , you must test robustly.…

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Posted in: Best Practice, Customer Success, Professionalism

You don’t have a billable project code

November 7, 2020 admin Leave a comment

“You don’t have a billable project code against the pre-sales activity? Sorry, not interested.” Be careful what you wish for.…

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Posted in: Best Practice, Leadership, Pre-Sales

Conflict still happen in business.

May 14, 2020 admin Leave a comment

Conflict still happen in business, even if you have contract that govern the engagement. Heavy weight contracts prescribe so much…

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Posted in: Best Practice, Effective Communication, Trust

There are two general engagement types

February 17, 2020 admin Leave a comment

There are two general engagement types when you work for a consultancy: Project Engagement, and Staff Augmentation (sometimes crudely referred…

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Posted in: Best Practice, Delivery, Professionalism

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