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Build THE RIGHT thing. For THE RIGHT reasons.THE RIGHT way. 💗

June 12, 2026 admin

Build THE RIGHT thing. For THE RIGHT reasons.THE RIGHT way. 💗 That’s the essense of a Well-Architected delivery (also works…

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Posted in: Business Analysis, Salesforce

Cmon and join the #BadAssBA army!

May 20, 2026 admin

Cmon and join the #BadAssBA army! See you tonight??  https://www.linkedin.com/posts/realvanessagrant_data-diversity-and-dignity-a-bas-guide-activity-7462537200300101633-tgep?utm_source=share&utm_medium=member_desktop&rcm=ACoAABr1aRkB0PeVZDHZPj7ct_TlERa75BEYJiA

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Posted in: Business Analysis, Salesforce

#BusinessAnalyst is like a…

March 23, 2026 admin

#BusinessAnalyst is like a… 🤞🏻”Triumph of Hope over Experience” 🤭 🥪”Jam in the sandwich with everybody else squashing them between…

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Posted in: Business Analysis, Salesforce

Are you a #BadAssBA?

admin

Are you a #BadAssBA? Are you awake?! Why are you not here?!? 🤗 We are listening to Penny Townsend talk…

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Posted in: Business Analysis, Public Engagement, Salesforce

A ‘Centre of Excellence’

March 21, 2026 admin

A ‘Centre of Excellence’ or a ‘CoE’ is an internal team that owns how Salesforce is used, governed and leveraged…

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Posted in: Business Analysis, Salesforce

We are on our #SnowManRace

December 17, 2025 admin

We are on our #SnowManRace in the after-hours super secret unrecorded chat at our monthly #BadAssBA TrailblazerCommunityGroup meetup with the…

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Posted in: Always Learning, Business Analysis

This #BusinesAnalyst #BadAssBA conversation

admin

This #BusinesAnalyst #BadAssBA conversation has surfaced topics like #BurnOut  #ImposterSyndrom and all the things we struggle with at work. This…

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Posted in: Business Analysis

What advice do you wish someone had given you:

admin

What advice do you wish someone had given you: Here are some answers from our panelist Paul Ginsberg Kristyna Turner…

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Posted in: Always Learning, Business Analysis

Ashley Douglas, APTD talks about HER #BadAssBA journey

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Ashley Douglas, APTD talks about HER #BadAssBA journey at our monthly trailblazer meetup I co-lead with the amazing Vanessa Grant…

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Posted in: Always Learning, Business Analysis

Advisory doesn’t have to mean detached.

admin

Advisory doesn’t have to mean detached. As careers progress, the work often shifts from hands-on delivery to advisory and strategy.…

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Posted in: Business Analysis, Self Development

We are talking about the important #BusinessAnalysis skills

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We are talking about the important #BusinessAnalysis skills at our monthly TrailblazerCommunity meetup group with Paul Ginsberg Kristyna Turner and…

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Posted in: Business Analysis, Salesforce

Are you a Salesforce #BadAssBA?!

December 16, 2025 admin

Are you a Salesforce #BadAssBA?! Are you AwAKe?! If so why are you not at our monthly meetup?! The last…

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Posted in: Business Analysis, Public Engagement, Salesforce

#BadAssBA peeps can be BadAss everywhere

December 5, 2025 admin

#BadAssBA peeps can be BadAss everywhere so if you’ve done any work outside the Salesforce ecosystem recently come let us…

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Posted in: Business Analysis, Careers, Salesforce

Also if you didn’t attend our #BadAssBA call earlier

November 18, 2025 admin

Also if you didn’t attend our #BadAssBA call earlier, you’ll have missed out on the extremely hilarious and entertaining #EnglishDuckRace…

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Posted in: Business Analysis, Salesforce

Someone recently told me

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Someone recently told me: “ChatGPT can spit out user stories, acceptance criteria, and test cases. What do we need BAs…

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Posted in: Business Analysis, Salesforce

Angela Wick just laid out the roadmap for BAs

November 17, 2025 admin

Here’s the highlight of the slide with a little help from otter and claude: 🍩Strategic Alignment – Define and Lead…

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Posted in: Business Analysis, Salesforce

Angela Wick just explained

admin

Angela Wick just explained why BAs who understand AI monitoring will be the ones getting promoted. And honestly? She’s absolutely…

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Posted in: Always Learning, Business Analysis

Angela Wick talking about Redefining the #BadAssBA in the Age of AI.

admin

Angela Wick talking about Redefining the #BadAssBA in the Age of AI. She’s just explained something that every BA needs…

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Posted in: Always Learning, Business Analysis

Angela Wick just gave us a reality check on the BA role

admin

Angela Wick just gave us a reality check on the BA role that every analyst needs to hear. 💣 Here’s…

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Posted in: Always Learning, Business Analysis

Angela Wick dropping some truth bombs

admin

The constant message she’s hearing from leaders? If BAs don’t shift how they think and work, we’re heading for some…

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Posted in: Always Learning, Business Analysis

Are you a #BadAssBA?

admin

Are you a #BadAssBA? ARE YOU AWAKE?! Then you Need To Be here! Angela Wick talking about Redefining the #BadAssBA…

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Posted in: Business Analysis, Salesforce


“AI is going to make the
#BusinessAnalyst role obsolete.”

November 14, 2025 admin

“AI is going to make the #BusinessAnalyst role obsolete.” WHAAAT? I say indignantly! 😠 You’re talking out of your pie-hole!…

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Posted in: Business Analysis, Salesforce

The Strategy for Designing Delightful User Experiences

November 2, 2025 admin

The Strategy for Designing Delightful User Experiences with Daniel Gorton, MSW at our #BadAssBA meetup this month. Iterate on Governance…

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Posted in: Business Analysis, Public Engagement, Salesforce

THe chat at our #BadAssBA

admin

THe chat at our #BadAssBA meetup today with Daniel Gorton, MSW is FIRE 🔥🔥🔥 I love how interactive this session…

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Posted in: Business Analysis, Change Management, Public Engagement

Are you a #BadAssBA?

October 30, 2025 admin

Are you a #BadAssBA? Are you AWaKe?! Then Why Are You Not At Our Meetup?! We have Daniel Gorton, MSW…

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Posted in: Business Analysis, Public Engagement

One not to miss people!

October 26, 2025 admin

One not to miss people! Looking forward to having Daniel Gorton, MSW with us on our #BadAssBA meetup on Tuesday…

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Posted in: Business Analysis, Public Engagement

“This is the only course that I’ve found that really focuses on soft skills and different scenarios.” 🥰

October 3, 2025 admin

“This is the only course that I’ve found that really focuses on soft skills and different scenarios.” 🥰 Anita Jones…

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Posted in: Business Analysis, Requirements, Self Development

🤫 And now… the SECRET unrecorded portion of our #BadAssBA meetups…

admin

Today’s off-the-record topics included: 🍩The real tea on Dreamforce 2024 (and why some longtime attendees are skipping this year) 🍩Community…

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Posted in: Always Learning, Business Analysis, Musings

A 5🌟 #BadAssBA Quratulain Tariq

admin

A 5🌟 #BadAssBA Quratulain Tariq whose #BusinessAnalyst exam was interrupted BY AN EARTHQUAKE!!! 😱 AND THEN CAME BACK TO PASS…

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Posted in: Business Analysis, Success

Shoutout to Azim Talib who was featured at IIBA websi

admin

Shoutout to Azim Talib who was featured at IIBA website, who also got a new role 🥰 So proud of…

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Posted in: Business Analysis, Success

I think this can be applied to all thing

admin

I think this can be applied to all things, not just #BadAssBA response 😂 Child: Can we have ice cream…

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Posted in: Business, Business Analysis, Success

📌Step 8: Assess the Value Created

October 2, 2025 admin

📌Step 8: Assess the Value Created After all the activity – solving problems, detailing requirements, configuring systems – it’s easy…

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Posted in: Business Analysis, Projects, Success

📌Step 7: Help the Business Implement the Solution

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📌Step 7: Help the Business Implement the Solution Laura Brandenburg just shared a love-hate story from her book: A document…

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Posted in: Business Analysis

📌Step 6: Support Technical Implementation

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📌Step 6: Support Technical Implementation (Be the bridge, not a bottleneck) Laura Brandenburg on the BA’s role during implementation: Your…

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Posted in: Business Analysis

🛠️ The Business Analyst Blueprint

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🛠️ The Business Analyst Blueprint: Analysis vs Communication Techniques Laura Brandenburg just broke down her full technique framework: 🍩Business-Level: Process…

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Posted in: Business Analysis

🔍 Step 5: Define Detailed Requirements

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🔍 Step 5: Define Detailed Requirements (The bulk of BA work) Laura’s reminder: Even though we discovered a lot in…

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Posted in: Business Analysis

⏰ Step 4: The BA Plan

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⏰ Step 4: The BA Plan (Yes, even though BA work is hard to plan) Laura Brandenburg on the most…

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Posted in: Business Analysis

📊 The simple diagram that prevents project derailment

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📊 The simple diagram that prevents project derailment Laura Brandenburg’s secret weapon: The System Context Diagram What it shows: Your…

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Posted in: Business Analysis

🤖 Game-changer: Use annotated templates to train AI

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🤖 Game-changer: Use annotated templates to train AI Laura Brandenburg just shared her favorite AI prompt strategy (and it’s brilliant):…

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Posted in: Business Analysis

📋 Step 3: Define Scope (Make the business needs tangible)

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📋 Step 3: Define Scope (Make the business needs tangible) Scope isn’t just a checklist – it’s how you help…

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Posted in: Business Analysis

🎯 What good business objectives look like

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🎯 What good business objectives look like Laura Brandenburg’s formula: 2-5 objectives that are actionable, clear, and logically connected They…

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Posted in: Business Analysis

💡 Step 2: Discover the Primary Business Objectives

admin

💡 Step 2: Discover the Primary Business Objectives If your goal is to deliver value, you need to understand what…

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Posted in: Business Analysis

⚠️ Step 1: Get Oriented (or risk moving in the wrong direction)

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⚠️ Step 1: Get Oriented (or risk moving in the wrong direction) Laura Brandenburg’s wisdom: “You can’t deliver value unless…

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Posted in: Business Analysis, Project Management

🔍 BA skills aren’t just for big projects

admin

🔍 BA skills aren’t just for big projects—they work on EVERYTHING Laura Brandenburg just shared how the BA framework applies…

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Posted in: Business Analysis

📊 The 8-Step Business Analysis Process Framework

admin

📊 The 8-Step Business Analysis Process Framework Laura Brandenburg just walked through her proven framework (the foundation of her book):…

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Posted in: Business Analysis

⚠️ The reality check #BadAssBAs need to hear:

admin

⚠️ The reality check #BadAssBAs need to hear: Laura Brandenburg just broke down the challenges that keep BAs from delivering…

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Posted in: Business Analysis, Challenges

📊 Live from a BA webinar with Laura Brandenburg!

admin

📊 Live from a BA webinar with Laura Brandenburg! Key insight: Value-driven business analysts don’t throw the entire methodology book…

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Posted in: Always Learning, Business Analysis

We are talking about the “Business Analyst’s Framework for Success”

admin

We are talking about the “Business Analyst’s Framework for Success” with Laura Brandenburg who is the founder of Bridging the…

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Posted in: Always Learning, Business Analysis

The slight-naughty slide that summarises our session with Richard Ivan.

August 27, 2025 admin

He’s just concluded an EPIC session on #DesignThinking, Excellent #UserDesign and #UserInterface to create joyful #UserExperience. 🥰 With my lovely…

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Posted in: Business Analysis, Salesforce

OMG this is GOLD for #BusinessAnalysts! 😍

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OMG this is GOLD for #BusinessAnalysts! 😍 Richard Ivan giving the detailed lowdown on making sure the User Experience is…

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Posted in: Business Analysis

Help users have muscle memory

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Help users have muscle memory when finding information or features by KEEPING THINGS CONSISTENT: 🍩Tab order 🍩Default Tab 🍩Actions 🍩Activity…

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Posted in: Business Analysis, Salesforce

I will never see Heinz bottle the same way again!

admin

I will never see Heinz bottle the same way again! Along with other examples like AirBnB, we have Richard Ivan…

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Posted in: Business Analysis, Salesforce

We have Richard Ivan talking about User Adoption and UX

admin

We have Richard Ivan talking about User Adoption and UX With Vanessa Grant at our monthly Trailblazer group meetup for…

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Posted in: Business Analysis, Salesforce

Are you a #BadAssBA?

admin

Are you a #BadAssBA? Do you call yourself a #BusinessAnalyst? If so, make sure you’re signed up to our meetup…

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Posted in: Business Analysis, Salesforce

For the #BadAssBA in my network!

August 10, 2025 admin

For the #BadAssBA in my network! https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=231797&clientkey=BBCC05572F3551CD7692FCADEA3B8414

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Posted in: Business Analysis, Careers

Design Strategy Technique #1

July 30, 2025 admin

Design Strategy Technique #1: True outcomes aren’t about implementing Salesforce features or meeting acceptance criteria – they’re about measurable changes…

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Posted in: Business Analysis, Salesforce

Strategy isn’t just for strategists

admin

Strategy isn’t just for strategists—it’s everyone’s responsibility, especially since most Salesforce projects don’t have dedicated strategy roles. Success requires understanding…

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Posted in: Business Analysis, Salesforce

“Strategy Design is the end – not the means to the end.”

admin

“Strategy Design is the end – not the means to the end.” So for example, it’s to Increase Qualified Opportunity…

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Posted in: Business Analysis, Salesforce

“Strategy Design is about Discovery”

admin

“Strategy Design is about Discovery” 😍 My love language!! Brian Shea talking about Strategy Design for Business Analysts at our…

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Posted in: Business Analysis, Salesforce

GOVERNANCE = My LOVE language ❤️❤️❤️

June 25, 2025 admin

GOVERNANCE = My LOVE language ❤️❤️❤️ Jean-Pierre Rizzi 🚀presenting on the topic of #DataMigration for our #BadAssBA‘s trailblazer meetup for…

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Posted in: Business Analysis, Salesforce

Key BA Deliverables:

admin

Key BA Deliverables: 🍩Data Dictionary – to have common language and ELIMINATE MiSuNDerStANdINGS 😒 🍩Data Mapping – make sure you…

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Posted in: Business Analysis, Salesforce

Always clean at source

admin

Always clean at source (when migrating data) says Jean-Pierre Rizzi 🚀 HEAR HEAR 🙋🏻‍♀️ Can I upvote this a billion…

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Posted in: Business Analysis, Public Engagement, Salesforce

Vanessa Grant flying the #BadAssBA flag

June 7, 2025 admin

Vanessa Grant flying the #BadAssBA flag at London’s Calling to a PAAAAACKED ROOM. 💪🏻 It’s a crash course in #BusinessAnalysis…

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Posted in: Business Analysis, Public Engagement, Salesforce

“Stick Figures & Salesforce: A Business Analyst’s Guide to Visual Storytelling”

April 27, 2025 admin

I feel like I was born to do this talk 🥰 This topic hasn’t got picked up by any of…

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Posted in: Business Analysis

Ooh the non-recorded-no-holds-barred after hours conversation

March 26, 2025 admin

Ooh the non-recorded-no-holds-barred after hours conversation of our #BadAssBA and #BusinessAnalyst trailblazer meetup… A few gold nuggets: 🍩Insecurity over the…

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Posted in: Business Analysis, Musings, Public Engagement, Salesforce

Here are two podcast episodes I did with Tokeer Ahmed

admin

Here are two podcast episodes I did with Tokeer Ahmed where we talked about consulting, projects, and how a graduate…

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Posted in: Business Analysis, Public Engagement, Salesforce

Are you a #BusinessAnalyst

admin

Are you a #BusinessAnalyst in the #Salesforce ecosystem? Then why are you not at our #BadAssBA Trailblazer meetup I’m hosting…

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Posted in: Business Analysis, Salesforce

Look at this. 😒

March 5, 2025 admin

Look at this. 😒 This is terrible. Just flipping awful. 😖 How can a popular talk at #TDX25 be a…

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Posted in: Business Analysis

Are you a #BadAssBA?

February 27, 2025 admin

Are you a #BadAssBA? Are you awake? WHY ARE YOU NOT AT OUR AWESOME Business Analyst Trailblazer community event listening…

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Posted in: Business Analysis, Salesforce

It’s our super secret not-recorded after-hours Q&A chat

January 29, 2025 admin

🤫 🤫🤫 It’s our super secret not-recorded after-hours Q&A chat at the Business Analyst Trailblazer group! Some of the things…

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Posted in: Business Analysis, Salesforce

Practical Tips on How to #DemoLikeASolutionEngineer

admin

Practical Tips on How to #DemoLikeASolutionEngineer from Jasmine A. (This is more directed at a pre-sales demo as opposed to…

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Posted in: Business Analysis

HOLY MOLY THE BIGGEST NUGGET

admin

HOLY MOLY THE BIGGEST NUGGET from Jasmine A.‘s “How to Demo like a Solution Engineer” session at the Business Analysts…

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Posted in: Business Analysis, Salesforce

Know where your solution hits when doing a demo:

January 28, 2025 admin

Know where your solution hits when doing a demo: 🍩Align your solution to the personal objectives 🍩Align to the overall…

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Posted in: Business Analysis, Salesforce

When doing a demo

admin

When doing a demo, you need to KNOW THE BUSINESS 🍩People make a business 🍩Are they all looking the same…

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Posted in: Business Analysis

Jasmine A. still battling tech issues

January 27, 2025 admin

Jasmine A. still battling tech issues (ironically) presenting to the Business Analyst Trailblazer community group on the topic of “Demo…

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Posted in: Business Analysis, Salesforce

I think this is the same about life, no?

January 22, 2025 admin

I think this is the same about life, no? No two people see something EXACTLY the same. 👀👀 Physically see…

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Posted in: Business Analysis, Requirements, Salesforce

The funnest bit

December 20, 2024 admin

The funnest bit of our Salesforce Business Analyst Virtual Community Event is the not-recorded no-holds-barred “After Hours Q&A” that I…

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Posted in: Business Analysis

What’s your Worst Project???

December 18, 2024 admin

What’s your Worst Project??? OMG Leanne Botwright opened up the floodgates with that question. The responses on the chat from…

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Posted in: Business Analysis

JUST BECAUSE WE CAN DOESN’T MEAN WE SHOULD!

admin

JUST BECAUSE WE CAN DOESN’T MEAN WE SHOULD! (ok drop caps now.) 😁 Louder for those at the back please!…

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Posted in: Business Analysis

Happening in 4 hrs!

admin

Happening in 4 hrs! Are you a #salesforce #BusinessAnalyst? Do you want to become a #BadAssBA?! Then sign up below…

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Posted in: Business Analysis, Salesforce

Here Matthew Morris links

November 27, 2024 admin

Here Matthew Morris links the role hiearachy into the data model because it allows the questions like who is doing…

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Posted in: Business Analysis

Matthew Morris shows how

admin

Matthew Morris shows how the Role Hierarchy diagram is a starter for conversation because it’s like an org chart –…

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Posted in: Business Analysis

Matthew Morris highlighting the 4 Lists:

admin

Matthew Morris highlighting the 4 Lists: 🍩Actors (Licenses) 🍩Systems (Status) 🍩Salesforce Objects (Row count & owner) 🍩System-System Integrations Reading a…

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Posted in: Business Analysis, Salesforce

Matthew Morris presenting

November 26, 2024 admin

Matthew Morris presenting “Diagramming Salesforce Solutions” on the Virtual Salesforce #BusinessAnalyst meetup. If you’re a BA and you’re in Salesforce…

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Posted in: Business Analysis

Want to learn more about Diagramming Salesforce Solutions

November 25, 2024 admin

Want to learn more about Diagramming Salesforce Solutions from the inimitable Matthew Morris?? Missed my riiiiiiiivetting book launch last Thursday??…

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Posted in: Business Analysis, Salesforce

Don’t go through the #AgentForce trailhead

October 30, 2024 admin

“Don’t go through the #AgentForce trailhead and then announce on social media that you built an Agent in 20 minutes,…

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Posted in: Business Analysis

Basic #BusinessAnalyst skills and deliverables.

October 29, 2024 admin

Basic #BusinessAnalyst skills and deliverables. Ian Gotts drilling into us the basic foundations building a system properly at the Virtual…

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Posted in: Business Analysis

“#AgentForce is a #BABA‘s Dream Job”*

admin

Ian Gotts from Elements.cloud is talking at our #Trailblazer Virtual Business Analyst group call with Vanessa Grant. AAALLLL about documentation,…

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Posted in: Business Analysis, Documenting, Salesforce

Coffee! ☕

October 14, 2024 admin

Coffee! ☕ #BadAssBA! 💪🏻 Omg! Bharat Sharma from Cloudsheer Consulting talking my ♥️ language! Without the #BusinessAnalyst, you’re taking a…

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Posted in: Business Analysis, Inspirational, Salesforce

Captain’s log.

September 24, 2024 admin

Captain’s log. Stardate 78197.4🤭 Yes you can check it out it that’s true. Yes I’m a trekkie. 🖖🏻 Yes I…

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Posted in: Business Analysis, Listening

Did you hear about 10K‘s report

September 13, 2024 admin

Did you hear about 10K‘s report on Salesforce Talent Ecosystem Report? It’s a fascinating read and talks about the #BusinessAnalyst…

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Posted in: Business Analysis

Subscribe and bookmark!

September 2, 2024 admin

Subscribe and bookmark! Especially if you’re a #BusinessAnalyst or an aspiring one! Otherwise, move on to those kitty vids. 🐱…

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Posted in: Business Analysis

Oh my word…

August 28, 2024 admin

Oh my word… the magic that comes out when the recording is turned off! 👀 Here in the post-event Q&A…

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Posted in: Always Learning, Business Analysis, Salesforce

ARE THERE ANY DATA MIGRATION REQUIREMENTS FOR THIS FIELD?!

August 27, 2024 admin

ARE THERE ANY DATA MIGRATION REQUIREMENTS FOR THIS FIELD?! (The Data architect in me thanks you for this question Vanessa!)…

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Posted in: Always Learning, Business Analysis

Jodi Hrbek – you got great shoutouts

admin

Jodi Hrbek – you got great shoutouts at our virtual Trailblazer Community event for Business Analyst tonight! Our audience were…

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Posted in: Business Analysis, Inspirational, Salesforce

“I need a new field.” 😬

admin

“I need a new field.” 😬 Tracy Greene – working through what could go wrong when a user asks for…

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Posted in: Always Learning, Business Analysis, Salesforce

For the very first time

August 24, 2024 admin

For the very first time this coming Tuesday (on 27 Aug), I will be co-hosting the next #BadAssBA with Vanessa…

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Posted in: Always Learning, Business Analysis

For anyone wanting to learn more about the #BusinessAnalyst role

June 8, 2024 admin

For anyone wanting to learn more about the #BusinessAnalyst role – check this out!! I’ve spent a big part of…

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Posted in: Business Analysis, Careers

When is 200 x 1 ≠ 1 x 200?

September 5, 2023 admin

When is 200 x 1 ≠ 1 x 200?When you’re running a frickin test case that’s what! 😫 “How could that…

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Posted in: Business Analysis, QA & Testing

Going to #DF23?

August 30, 2023 admin

Going to #DF23?Why not grab my book to read on the plane? 😁 I’m going to be there so if you…

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Posted in: Business Analysis, Delivery

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