What a way to end my week! Imagine that you’ve spent over 20 years in aviation as cabin crew.You know…
The Chinese describe it as “It’s like the Duck talking to the Chicken”. Even when both are speaking ‘English’. Expectation…
You can feel lonely in a crowded room.How do you fix it? Dr Vivek Murthy, Surgeon General of the US…
Warmest wishes – Bob (He’s happy.)Regards – Bob (Oh no – he sounds peeved!){No sign-off} (OMG I AM GOING TO…
There are a lot more (A) people than there are (B). (A) mindset can manifest itself in so many ways.…
GIGO = Garbage In, Garbage Out. This is especially true when companies believe that all problems will disappear with new…
Ah, this made me cry. I offered this lovely lady a no-charge spot on my Consulting Masterclass next week as…
PM’s job in 4 words: Setting and managing expectations. Any PM who isn’t able to do this, really should look…
No-Charge Consulting Masterclasses for out-of-work #Salesforce peeps starting next Tuesday 4 May running for 3 weeks. One of the most interesting human…
Total carcrash. #PodcastFail 😬 I had been toying with the idea of starting a #podcast for awhile, and look what happens on my very…
“Don’t have an affair with Bob*. He’s too fast – I can’t catch him.“Don’t have an affair with John*. He’s…
How do you talk to yourself?What do you say?How do you say it?Whose voice do you hear? Most of us…
Children are meant to be cherished.They are born innocent, and whole.And perfectly perfect just as they are. You do not…
Wouldn’t it be great if you were like Dr Strange and could test out different versions of the future? That…
Do you know what someone means when they draw a line under their throat?In Guardians of the Galaxy (a Marvel…
The immutable law of Project Management.Just like the law of gravity, you can attempt to break it at your peril.…
I was just listening to this podcast which featured Laura Croudace from Cirrico, where she talks about Brewdog, and the magic of telling…
Coerce or convince?What’s your preferred style of influencing others? There’s a whole spectrum of tactics:Force, compel, coerce, convince, persuade, ask,…
Empathy vs Sympathy. It’s the difference between getting into the hole to be alongside someone, and standing outside the hole…
How do you know when you’ve completed a user story?When– functionality has been built in sandbox?– test classes completed at…
If your customer feels that they aren’t being heard, they will vote with their feet. In today’s world, there is…
When I pick up the phone during my shift at Samaritans, my heart drops into the pit of my stomach…
Did you know that you can’t plant the seeds of suicide in someone’s head by asking them the question? Many…
What’s a monster facial disfigurement to you, may be a lovely freckle to someone else. Your priorities, opinions and feelings…
I got stabbed yesterday.By a super efficient nurse called Isla.With a vaccine to fight evil people-killing/maiming virus called Corona. Technology…
Under Promise and Over Deliver. It’s just one of the things that keeps you on the right side of everyone.So…
Big fish little pond. Little fish big pond. 🐟 Which is better? To work in a small/boutique #SalesforcePartner or a biiiiiiiig GSI…
Users will always want what they want.Babies will always poop and eat and cry.Puppies will always want to play and…
On Star Wars day (May 4th) … I’m offering 3 weeks of no-charge LIVE Consulting Masterclass training for #salesforce peeps: – Consulting…
Plan the work, and work the plan. That’s what we do, as Project Managers.Yes, I’ve made risky decisions in the…
#SystemsThinking is as critical to Consulting Project Delivery as chocolate is to Easter. What do you do when someone comes to…
I find keeping busy can be a double edge sword. A lot of people use it as a coping mechanism…
I had been crying and I hadn’t slept much. I didn’t want to do it but yesterday, I was leading…
OK, the drawing is tongue in cheek. When you’re presented with a requirement that… doesn’t quite make sense, you don’t…
Is a business newsletter the place for a budding artist to share her art? Ninja#3 thought I lost 4 subscribers…
Why do people call these ‘soft’ skills when they should call them ‘life’ or ‘human’ skills? Referring to something as…
Inspired by Jay Harrington‘s post today. My feed is normally inundated by those whose answer is (A), and I scroll on…
#Salesforce Project Management.It’s very similar to almost any other CRM or enterprise #ProjectManagement – especially as a Consultant with a Partner. You have…
“Chase your dreams. The consequences are often minimal.” This is similar to “Follow your passion to build the life of…
I loved cutting my kids hair when they were young. I could bribe them and stick them in front of…
Consultants – should you– Specialise or generalise?– Go deep or wide?– Niche or go every which way? I faced this…
Many wonder why I am not more vocal about strong emotive subjects, such as Brexit (before they confirmed the whole…
Today is Easter, also known as chocolate scoffing day.And I believe that any chocolate consumed today has zero calories 🍫😋…
Have you ever been caught up in a piece of music that’s so beautiful that everything disappears? When the musical…
When you’re too busy being/looking busy, there’s a problem. Why are you doing what you’re doing?What’s the outcome you desire?Does…
“Which is better – a contract role or a permanent one?”The lawyer-y answer would be: It depends. There are a…
Why are you always asked to put out fires?It can be a grinding, thankless job.Is it because you’re good with…