“We need to ask him why he keep saying he is suicidal, is he seeking attention or something?” “No, we…
Will we get more calls tonight?Will someone who is predisposed to raising their fists do so if their team loses?…
Sometimes the heaviest thing to carry is other people’s expectations. Unhappiness = reality – expectations In particular, many are saddled…
Do you know the difference between sympathy and empathy? #Samaritans explain it using a metaphor of how one would interact with…
“I just got laid off.” “Yeah I got laid off last year. It sucked. But then I started a business…
Everyone has a hot button. Mine gets triggered when I take a call and the subject hits close to home,…
I thought my heart would burst when I saw this message earlier! When I started posting about my life as…
People are afraid to approach someone they think is struggling, because What if they’re wrong?What if they say the wrong…
Sometimes it is easier to type than to talk. Tonight, I am on a webchat shift at Duty Station 3.Webchat…
Another night on shift. Apart from my rubbish way of splitting “Listening Ear” over two lines on my scrap paper,…
It’s late at night when I think of our callers, even when I’m not on duty. The #Samaritans hours of need are…
“OK, let’s sit with this problem, together.” How powerful is this statement? It says You’re not alone.I’m here.I’m listening.Talk to…
“I really don’t think I can take it anymore.”Her shoulder slumps. Your heart starts beating very fast and you don’t…
Here’s a tip if you’re worried about what to say when talking to someone who is struggling. It doesn’t matter…
Some people should never ever be allowed to be parents. There – I’ve said it. Those who want to adopt…
When things get quiet, sometimes we have no choice but to deal with our demons. That’s why people overwork, self…
Covid is brutal. I find so many of my friends and colleagues I’ve worked with in India grief stricken, having…
It was a tough shift tonight. All I can say is – look out for people who might be hurting,…
My heart is so full this morning. 🤗 We’ve just finished training and welcomed 14 new volunteers to join the #Samaritans family…
There are a lot more (A) people than there are (B). (A) mindset can manifest itself in so many ways.…
Children are meant to be cherished.They are born innocent, and whole.And perfectly perfect just as they are. You do not…
Empathy vs Sympathy. It’s the difference between getting into the hole to be alongside someone, and standing outside the hole…
When I pick up the phone during my shift at Samaritans, my heart drops into the pit of my stomach…
Did you know that you can’t plant the seeds of suicide in someone’s head by asking them the question? Many…
I got stabbed yesterday.By a super efficient nurse called Isla.With a vaccine to fight evil people-killing/maiming virus called Corona. Technology…
I had been crying and I hadn’t slept much. I didn’t want to do it but yesterday, I was leading…
Nuance and context is so important.Nowhere more so, than when having an intensively emotional conversation about life and death, as…
When problem solving _IS_ a problem. 🤔 What? I hear you say. Many of us are wired to be problem…
It’s magical. When you are able to create and hold a safe space for someone to talk to you, to…
Just about to start my Samaritans night-shift. Daughter helpfully decorated my swag from #salesforce #nonprofitdreamin to get me through the…
Kindness at Christmas. Will it continue throughout the year? I’m volunteering at Crisis for Christmas, as a Samaritan and it…
Tomorrow I start my 48 hr shift as a Samaritan volunteer with Crisis for Christmas. I am so incredibly fortunate…