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Category: Samaritans

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You’re an evil genius

May 21, 2022 admin

“You’re an evil genius and I would love to be your sidekick!”😈“You’re awesome that’s why you’re my BFF!”“You always help…

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Posted in: Kindness, Samaritans

*Suicide Trigger alert*

May 17, 2022 admin

*Suicide Trigger alert*Deborah Harvey asked a beautiful question about what to do if you pass someone on a bridge who may…

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Posted in: Empathy, Listening, Samaritans

What do you do if someone calls

May 16, 2022 admin

“What do you do if someone calls and pretends they are taking their life, and you spend hours with them…

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Posted in: Samaritans

Everyone has buttons.

May 7, 2022 admin

Everyone has buttons. 🔴 Are you aware of yours?Do you know what pushes those triggers or buttons?Are you aware of…

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Posted in: Family, Samaritans

I hang out on Quora quite a bit.

admin

I hang out on Quora quite a bit. I find out so many things and answers to so many questions…

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Posted in: Samaritans

You are transferring out of my team?

May 6, 2022 admin

“You are transferring out of my team? Ah, perhaps it’s a good idea. You’re not good enough to be here.”…

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Posted in: Samaritans

I want to tell you that I see you.

April 24, 2022 admin

I want to tell you that I see you. When you call us but you’re too terrified to speak… I…

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Posted in: Samaritans

Nervous. Excited. Worried. Keen. Terrified.

April 23, 2022 admin

Nervous. Excited. Worried. Keen. Terrified.Big feelings. The cohort of Samaritans volunteer were feeling a jumble of big emotions at their first training…

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Posted in: Listening, Samaritans

Ring Ring Ring

April 18, 2022 admin

Ring Ring Ring“Hello Samaritans, can I help you?”*click* This is called a ‘snap’.It’s when our callers hang up as soon as…

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Posted in: Empathy, Listening, Samaritans

Special days like today

March 27, 2022 admin

Special days like today can bring a lot of pain to many people. I’ve just finished another shift at Samaritans and am…

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Posted in: Samaritans

What’s your shape?

February 19, 2022 admin

What’s your shape? 📐🟥⭕ Does it fit the role you’re going for?Does it fit the idea of what your spouse/significant…

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Posted in: Listening, Samaritans

I’ve got a hacking cough

February 13, 2022 admin

I’ve got a hacking cough and a sniffly nose. 🤧And I’m on another night duty. I’m not fit to be…

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Posted in: Samaritans

Hey, are you OK

February 12, 2022 admin

Hey, are you OK?I can’t think of a scarier question, especially when you’re feeling vulnerable. If I say I’m OK,…

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Posted in: Samaritans

When you feel overwhelmed

December 30, 2021 admin

When you feel overwhelmed with big feelings and dark thoughts, don’t keep it bottled up.  These feelings and thoughts will…

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Posted in: Kindness, Samaritans

Did you know that talking about #suicide 

December 21, 2021 admin

Did you know that talking about #suicide can’t make someone want to do it? You cannot plant the seeds in someone’s head.…

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Posted in: Mental Health, Samaritans

I’m buzzing!

December 6, 2021 admin

I’m buzzing! 🐝It always feels amazing when I help get new Samaritans volunteers into my branch! ☺ We’ve just finished their training,…

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Posted in: Samaritans

It can be much harder

November 28, 2021 admin

It can be much harder to ward off dark thoughts now that the nights are longer. I just finished another…

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Posted in: Samaritans

The new volunteer was very nervous

November 22, 2021 admin

The new volunteer was very nervous.Who would be at the other end of the line?What kind of call would he…

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Posted in: Samaritans

14 minutes

September 27, 2021 admin

14 minutes.In 14 minutes, I went through a roller coaster of feelings across the spectrum of human emotions as I…

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Posted in: Samaritans

Some of us draw mind maps

September 13, 2021 admin

Some of us draw mind maps. 🕸Some draw elaborate flowers 🌼 and patterns.Some do origami and make little paper swans…

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Posted in: Samaritans

What do you do if you regularly get cussed at

September 4, 2021 admin

What do you do if you regularly get cussed at, verbally abused and harrassed, or treated badly?Usually, the correct answer…

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Posted in: Samaritans

Trigger warning

August 21, 2021 admin

*Trigger warning* One of the amazing things my charity does in terms of reducing suicide is by providing much needed…

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Posted in: Samaritans

“Why did you do that?”

August 7, 2021 admin

“Why did you do that?”“How come you let that happen?” Judgemental accusation. “Why don’t you do this?”“Why don’t you think…

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Posted in: Listening, Samaritans

My heart is exploding with ❤

July 31, 2021 admin

My heart is exploding with ❤We’ve just kicked off another training for a group of new #Samaritans volunteers. So many generosity in…

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Posted in: Kindness, Samaritans

What’s the point of listening 

admin

“What’s the point of listening if you don’t try to help?”  “Getting into the hole? What for? Now you’re both…

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Posted in: Listening, Samaritans

Do you judge people?

July 25, 2021 admin

Do you judge people?Yes you do.We all do. We are only human.But the crucial thing is, do we let that…

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Posted in: Kindness, Samaritans

We need to ask him why

July 14, 2021 admin

“We need to ask him why he keep saying he is suicidal, is he seeking attention or something?” “No, we…

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Posted in: Samaritans

Will we get more calls tonight?

July 11, 2021 admin

Will we get more calls tonight?Will someone who is predisposed to raising their fists do so if their team loses?…

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Posted in: Samaritans

The heaviest thing to carry

July 10, 2021 admin

Sometimes the heaviest thing to carry is other people’s expectations. Unhappiness = reality – expectations In particular, many are saddled…

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Posted in: Managing Expectations, Samaritans

Sympathy and Empathy

July 8, 2021 admin

Do you know the difference between sympathy and empathy? #Samaritans explain it using a metaphor of how one would interact with…

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Posted in: Kindness, Listening, Samaritans

“I just got laid off.”

July 7, 2021 admin

“I just got laid off.” “Yeah I got laid off last year. It sucked. But then I started a business…

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Posted in: Kindness, Listening, Samaritans

Everyone has a hot button

June 30, 2021 admin

Everyone has a hot button. Mine gets triggered when I take a call and the subject hits close to home,…

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Posted in: Listening, Samaritans

I thought my heart would burst

June 18, 2021 admin

I thought my heart would burst when I saw this message earlier! When I started posting about my life as…

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Posted in: Samaritans

People are afraid to approach

June 16, 2021 admin

People are afraid to approach someone they think is struggling, because What if they’re wrong?What if they say the wrong…

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Posted in: Listening, Samaritans

Sometimes it is easier to type than to talk

admin

Sometimes it is easier to type than to talk. Tonight, I am on a webchat shift at Duty Station 3.Webchat…

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Posted in: Samaritans

Another night on shift

June 13, 2021 admin

Another night on shift. Apart from my rubbish way of splitting “Listening Ear” over two lines on my scrap paper,…

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Posted in: Samaritans

When I think of our callers

June 12, 2021 admin

It’s late at night when I think of our callers, even when I’m not on duty. The #Samaritans hours of need are…

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Posted in: Samaritans

“OK, let’s sit with this problem, together.”

June 10, 2021 admin

“OK, let’s sit with this problem, together.” How powerful is this statement? It says You’re not alone.I’m here.I’m listening.Talk to…

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Posted in: Samaritans

I really don’t think I can take it anymore

June 4, 2021 admin

“I really don’t think I can take it anymore.”Her shoulder slumps. Your heart starts beating very fast and you don’t…

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Posted in: Listening, Samaritans

What to say

June 3, 2021 admin

Here’s a tip if you’re worried about what to say when talking to someone who is struggling. It doesn’t matter…

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Posted in: Listening, Samaritans

Some people should never ever be allowed to be parents

May 31, 2021 admin

Some people should never ever be allowed to be parents. There – I’ve said it. Those who want to adopt…

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Posted in: Samaritans

When things get quiet

May 23, 2021 admin

When things get quiet, sometimes we have no choice but to deal with our demons. That’s why people overwork, self…

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Posted in: Samaritans

Covid is brutal

May 20, 2021 admin

Covid is brutal. I find so many of my friends and colleagues I’ve worked with in India grief stricken, having…

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Posted in: Kindness, Samaritans

My good friend and fellow volunteer

admin

My good friend and fellow volunteer Jasvinder Singh (aka Jazz) is raising money for Samaritans and anyone who knows me, knows how very very…

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Posted in: Samaritans

It was a tough shift tonight

May 17, 2021 admin

It was a tough shift tonight. All I can say is – look out for people who might be hurting,…

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Posted in: Samaritans

Adding to the Samaritans Family

May 1, 2021 admin Leave a comment

My heart is so full this morning. 🤗 We’ve just finished training and welcomed 14 new volunteers to join the #Samaritans family…

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Posted in: Samaritans

Type A and Type B people

April 28, 2021 admin Leave a comment

There are a lot more (A) people than there are (B). (A) mindset can manifest itself in so many ways.…

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Posted in: Empathy, Kindness, Samaritans

Children are meant to be cherished

April 25, 2021 admin Leave a comment

Children are meant to be cherished.They are born innocent, and whole.And perfectly perfect just as they are. You do not…

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Posted in: Kindness, Samaritans

Empathy vs Sympathy

April 21, 2021 admin Leave a comment

Empathy vs Sympathy. It’s the difference between getting into the hole to be alongside someone, and standing outside the hole…

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Posted in: Listening, Samaritans

When I hear a young voice on the phone…

April 18, 2021 admin Leave a comment

When I pick up the phone during my shift at Samaritans, my heart drops into the pit of my stomach…

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Posted in: Mental Health, Samaritans

Did you know that you can’t plant the seeds of suicide

April 17, 2021 admin Leave a comment

Did you know that you can’t plant the seeds of suicide in someone’s head by asking them the question? Many…

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Posted in: Mental Health, Samaritans

I got stabbed yesterday

April 16, 2021 admin Leave a comment

I got stabbed yesterday.By a super efficient nurse called Isla.With a vaccine to fight evil people-killing/maiming virus called Corona. Technology…

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Posted in: Listening, Samaritans

I had been crying and I hadn’t slept much.

April 11, 2021 admin Leave a comment

I had been crying and I hadn’t slept much. I didn’t want to do it but yesterday, I was leading…

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Posted in: Samaritans

Another little friend on my night shift

March 13, 2021 admin Leave a comment

I’m about to start another nightshift at #Samaritans, and found that the littlest ninja has snuck yet another little friend to…

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Posted in: Samaritans

Nuance and context is everything

February 27, 2021 admin Leave a comment

Nuance and context is so important.Nowhere more so, than when having an intensively emotional conversation about life and death, as…

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Posted in: Effective Communication, Salesforce, Samaritans

When problem solving IS the problem.

February 24, 2021 admin Leave a comment

When problem solving _IS_ a problem. 🤔 What? I hear you say. Many of us are wired to be problem…

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Posted in: Listening, Samaritans

Creating a Safe Space

February 21, 2021 admin Leave a comment

It’s magical. When you are able to create and hold a safe space for someone to talk to you, to…

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Posted in: Samaritans

Night-shift companion

February 20, 2021 admin Leave a comment

Just about to start my Samaritans night-shift. Daughter helpfully decorated my swag from #salesforce #nonprofitdreamin to get me through the…

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Posted in: Samaritans

Hearing vs Listening

February 14, 2021 admin Leave a comment

Ugh. It’s so noisy.Phones going.Office humdrum.The open plan can be so noisy.How do I focus on work? Wait.Is that Sandy…

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Posted in: Listening, Samaritans

As a Samaritan’s volunteer…

February 13, 2021 admin Leave a comment

As a Samaritan’s volunteer, I listen to people every week as they share the difficulties they are going through in…

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Posted in: Listening, Samaritans, Volunteering

How do I fit all of my awesomeness

February 5, 2021 admin

How do I fit all of my awesomeness, my amazingly sparkly disposition and outstandingly outstandingness into a 500 character biography?…

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Posted in: Samaritans, Volunteering

Would anyone believe that you and me…

January 30, 2021 admin

“Would anyone believe that you and me – both successful in our professional lives, have gone through abuse and sexual…

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Posted in: Mental Health, Samaritans

I was going to read the whole Encyclopædia

December 9, 2020 admin Leave a comment

I was going to read the whole Encyclopædia Britannica from A to Z. I told Andrew, who was suffering from…

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Posted in: Samaritans

Agency.

November 26, 2020 admin Leave a comment

Agency. The control you have over your life, your work, your circumstance. There is a difference between what control you…

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Posted in: Adaptability, Mental Health, Samaritans

I had to leave the meeting room

November 1, 2020 admin Leave a comment

I had to leave the meeting room very quickly and walked into a vacant office. I shut the door and…

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Posted in: Mental Health, Samaritans

Hurt people, hurt people.

October 31, 2020 admin Leave a comment

Hurt people, hurt people. Abusers were once abused. Sometimes. I don’t normally get angry, but incidents of domestic violence and…

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Posted in: Mental Health, Samaritans

My “happy wall”.

October 25, 2020 admin Leave a comment

My “happy wall”. It was the wall of my home office where my lovely husband had put up a large…

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Posted in: Family, Samaritans, Self Development

Why are you doing this?

October 21, 2020 admin Leave a comment

“Why are you doing this? You’re not making any money out of giving away free courses.” I’ve also been coaching…

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Posted in: Careers, Kindness, Samaritans

When you start a Role-Playing game

October 17, 2020 admin Leave a comment

When you start a Role-Playing game like Dungeon & Dragons, you roll a dice to determine your attributes – strength,…

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Posted in: Samaritans, Self Development

Was listening to Tim Ferriss’ podcast

October 10, 2020 admin Leave a comment

Was listening to Tim Ferriss’ podcast with Esther Perel this morning, and was struck by her learnings from Holocaust survivors…

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Posted in: Mental Health, Samaritans

Meaningful work and meaningful relationships.

September 10, 2020 admin Leave a comment

Meaningful work and meaningful relationships. That’s what brings me joy. Regardless of what I’ve been doing, or how I’ve been…

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Posted in: Relationships, Samaritans

Survivor’s guilt.

August 31, 2020 admin Leave a comment

Survivor’s guilt. “Be grateful you still have a job.” “Are you seriously moaning about your work stress?!” “I can’t believe…

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Posted in: Mental Health, Samaritans

Today marks the tragic anniversary

August 12, 2020 admin Leave a comment

Today marks the tragic anniversary of the death of Robin Williams, who committed suicide in 2014. There are still many…

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Posted in: Empathy, Samaritans

When having high standards doesn’t work.

May 25, 2020 admin Leave a comment

When having high standards doesn’t work. One of the biggest pivot moments of my life came when I decided to…

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Posted in: Samaritans, Volunteering

In human relationships…

May 20, 2020 admin Leave a comment

In human relationships, there are 5 types of human responses. 1. Instructive – deciding what the other person needs, e.g.…

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Posted in: Empathy, Listening, Samaritans

The Happiness of your Life depends on…

May 18, 2020 admin Leave a comment

“The Happiness of your Life depends on the quality of your thoughts.” Marcus Aurelius was the last of the Five…

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Posted in: Samaritans, Self Awareness, Self Development

Volunteers for charities like Samaritans

March 26, 2020 admin Leave a comment

Volunteers for charities like Samaritans are considered key workers, and we will continue to provide the service at this time…

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Posted in: Samaritans, Volunteering

Was running an errand with ninja #2 in the rain

February 16, 2020 admin Leave a comment

Was running an errand with ninja #2 in the rain this morning, and we passed a homeless man, drenched in…

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Posted in: Kindness, Samaritans, Self Development

Kindness at Christmas, will it continue?

December 25, 2019 admin Leave a comment

Kindness at Christmas. Will it continue throughout the year? I’m volunteering at Crisis for Christmas, as a Samaritan and it…

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Posted in: Samaritans, Volunteering

Crisis for Christmas ’19 with Samaritans

December 22, 2019 admin Leave a comment

Tomorrow I start my 48 hr shift as a Samaritan volunteer with Crisis for Christmas. I am so incredibly fortunate…

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Posted in: Samaritans, Volunteering

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