𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭

𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭 – 𝗚𝗿𝗮𝘀𝘀𝗵𝗼𝗽𝗽𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝟭/𝟲
When I get a new member in my #Salesforce project team, I watch them.

Especially if they are brand new to the company, or to the role.
And even more so if they are a Grasshopper 🦗*

What’s their posture?
Is it one of curiosity?
Is it one of generosity?
Is it one of kindness?
Or does Ego make itself known?
By being loud, obnoxious and know-it-all?
Do they listen?
How do they listen?
Do they take things on the surface level?
Or do they try to scratch that surface a little bit?
Are they watching?
Are they paying attention?
Are they making a mental map of who’s who in the landscape, and what’s happening?
Are they learning about who’s the one who believes they have authority, and who’s the one with the real authority?
Do they recognise who are the ones who push the levers of power and influence?
Are they making notes?
How are they capturing their observations?
How are they clarifying their doubts?
What are they paying attention to?
What are they NOT paying attention to?
What are the things they believe are important (or not)?
How do they decide what’s important?
Is it a conscious decision making process?
What kind of energy are they exuding?
Is it a quiet one, an unobstrusive presence – watching and listening?
Or do they have a loud energy that distracts and disrupts?

You can tell a lot by observing how someone observes and listens.

If you’re a Grasshopper, a new entry into the consulting world of Salesforce… actually, if you’re new to ANYTHING, my very first expectation as a Project Manager of you is to:

Listen and Observe.

This is not a passive activity.
Do it mindfully, with intention.
Get a feel of the terrain you’re in.
Be a sponge. 🧽

It’s input all the way… for now.

This one thing alone, will give you an enormous advantage.

If you’re in my team, you’ll also observe that I am partial to 🍩
This is a clue on how to get on my good side 😁
Just the plain glazed ones though.
No sprinkles or nothing.
😋

#OnThePeiroll
#DonutsAreKryptonite

* See post on 5 Levels of Consulting Mastery 👇🏻