๐ฑ ๐๐ฒ๐๐ฒ๐น๐ ๐ผ๐ณ ๐๐ผ๐ป๐๐๐น๐๐ถ๐ป๐ด ๐ ๐ฎ๐๐๐ฒ๐ฟ๐
I just started a series in my newsletter delving into the career levels in #Salesforce Consulting, and the expectations I have as a Project Manager for them.
Here’s a brief from last week’s newsletter.
๐ช๐ต๐ ๐ฑ ๐น๐ฒ๐๐ฒ๐น๐ and ๐ช๐ต๐ ๐๐ป๐ถ๐บ๐ฎ๐น๐?
#SalesforcePartners have a range of levels they hire so 5 seemed like a reasonable number.
And I also thought I’d use animals to abstract from the ‘titles’ and focus on the core substance.
๐๐ฟ๐ฎ๐๐๐ต๐ผ๐ฝ๐ฝ๐ฒ๐ฟ ๐ฆ
The little Grasshopper is very green.
Perhaps she’s just finished university, has no work experience and has just joined the Salesforce Consulting Partner’s Graduate programme.
She might have done trailhead badges and only has theoretical knowledge of the product and platform.
She also doesn’t know some of the common workplace and etiquette.
With such limited applied experience, she requires a high level of guidance to perform successfully.
๐๐ผ๐
๐ฆ
The Fox knows a bit more than the grasshopper.
She’s not as green, and has some work and life experience. For example, she might be a mum returning to work after having kids, or an air hostess, pivoting into the Salesforce industry.
She is able to organise her own work and develops Google-fu abilities ๐ฅ to problem solve.
However, she still needs some guidance to perform successfully.
๐ข๐๐น ๐ฆ
The Owl has a few years of experience and many projects under her belt.
She’s fully competent in her area and can be trusted to carry out workshops, run meetings, and interfact with clients confidently.
She’s the one that all Project Managers want on their team, because she just gets sh!t done.
She can also mentor, coach and guide the Grasshopper to take on good habits and best practice.
๐๐น๐ฒ๐ฝ๐ต๐ฎ๐ป๐ ๐
Madame Elephant is able to lead complex engagement, blindfolded with her trunk tied behind her back.
She’s the Solutions Architect, or Technical Architect, and is equally savvy talking about business as she is about the minutae of technical nerd-ness.
She is adaptable, flexible and manages chaos and mess as easily as a poking a hole in a ๐ฉ
She’s the one who’s parachuted into big fiery messes to sort things out…. which she does with exquisite elegance. ๐๐ป
๐ง๐ผ๐ฟ๐๐ผ๐ถ๐๐ฒ ๐ข
The wise Tortoise who has lived a long time has experience so deep that she seems to know everything.
She’s the Yoda who can look at a complex situation, and calmly summon a light saber, Mjรถlnir (Thor’s Hammer) or a nunchuck to deal with the situation.
She’s the Delivery Head, the Practice Director (or any such title) and runs the business unit, division, the department or the whole Salesforce practice.
She’s the Big Cheese in this scenario ๐ง
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In this week’s newsletter going out tonight (it’s a day late because I’m still jet lagged from Mexico and am behind in my laundry!) I will dive into the Grasshopper role.
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Deets below. ๐๐ป
