“Nope. This person deserves the kidney more than this other person.” 😬
I was helping out at information day for Samaritans new volunteers this morning and we were facilitating activities for the interested candidates.
It’s a bit like assessment days for new hires but the topics are a bit more intense where we look for traits that would make them great listeners.
We observe how they interact with each other, especially when discussing controversial topics:
🍩 Are they empathetic?
🍩 Are they judgemental?
🍩 Are they aware of personal biases that might be colouring their perception?
🍩 Do they hold space for others (and not dominate the discussion)?
We also make sure that they are in a reasonably good place in life, because it would be incredibly difficult for them to support others if they are going through a tough time themselves.
Sometimes what they want out of the experience isn’t in line with our mission and core values – which is to serve our callers by listening and providing a safe space for them to talk and share their feelings.
And so, sometimes there is no fit, and we have to say no. 😕
But we always do it with kindness.
It’s a no – not because you aren’t “good enough”, but because there isn’t a good fit.
You may find a better fit with another volunteer organisation, which are better in line with your values. 🧩
We make sure the experience is a positive one, because for many, the answer is “No, not now. But maybe later” and we have so many who come back when they have more stability in their lives.
So if you’re in a good place in your life, why don’t you think about volunteering for #Samaritans or a charity that resonates with your values?
The world could definitely use more kindness.
❤️
