Preparing for a new Salesforce Consultant role
𝗧𝗶𝗽 𝟮 𝗼𝗳 𝟭𝟮 – 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴
I wrote down the 12 tips that anyone heading into a Salesforce Consultant role for the first time should pay attention to (subscribe link in comments 👇🏻)
#Salesforce Consulting Partners should provide training budget for their consultants.
In fact, you should find this out during the interview stage.
– Will you get Salesforce training (if you’re a graduate)
– What other training will you get? (Such as Consulting Masterclass like the one I offer 😁)
– How much training budget will you get per year?
– How much time off do you get to train or prepare for certs? Note that this will probably hit your utilization target (This is tip number 3 – I talk about this tomorrow)
– Can your exams be expensed?
Training is an important part of growing and developing your skills, and all companies should invest in their employees.
“But what if we spend so much money and train them, and then they leave?”
Well, what if you don’t – and they stay?
Sadly, I see this mindset quite a lot in the Salesforce ecosystem.
It’s a function of the hot job market, and the pandemic that’s created a need for people to be financially secure.
People will leave for a better financial offer unless there’s a good reason to stay.
A company with strong leadership, culture and meaningful work with great colleagues is a good start. A feeling of being valued, where a key metric is the company’s investment in their personal growth and self development is also important.
Unfortunately many partners operate on a short term vision of maximising utility (read: burning consultants out with overwork), coupled with fear of their consultants joining competitors.
This leads to them not offering training as part of the job offer.
Akin to this, is the offer to “train on the job”, or “shadowing experienced team members”.
Unlike the pre-pandemic way of working, this method of “learning” is not really viable, especially over zoom or teams or hangouts or whatever.
The project team is lumbered with a newbie that they are supposed to ‘train’, without proper structure or support, while being expected to bill their full utilization target.
I’ve seen this happen time and time again, and it’s doing a disservice to all.
So, when you start your new Consulting role, get clarity about how much training you are entitled for.
You absolutely need this to be at your best.
Tomorrow – 𝗧𝗶𝗽 𝟯 𝗼𝗳 𝟭𝟮 – 𝗨𝘁𝗶𝗹𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗧𝗮𝗿𝗴𝗲𝘁𝘀
This is an important KPI for #SalesforceConsultants so stay tuned!
