Sometimes underneath fury lies deep sadness and fear.
Which is why I stay on the line.
Even if I get raged at.
Being a listening volunteer for #Samaritans means I get my fair share of abuse.
I know angry people who are vocal get dismissed often, and rightly so – especially if they start to become abusive.
But sometimes if I am patient,
and I listen long enough,
and I look past the anger…
I can see pain and fear.
And when they see that I see,
the anger fades away.
And that is when we connect as human beings.
I know that if I were in their shoes and have lived their life, I’d probably rage at the world in the same way.
#Empathy is key.
We can all #HumanBetter.