Strategy isn’t just for strategists—it’s everyone’s responsibility, especially since most Salesforce projects don’t have dedicated strategy roles.
Success requires understanding customer needs, not just technology, because customers define quality and value.
Having a clear North Star problem to solve, like “increasing qualified leads,” enables smart trade-offs when unexpected challenges arise. 🌟
That’s because teams that focus only on technical specifications miss opportunities to prioritise work that truly drives results.
Brian Shea sharing Strategy Design tips for Business Analysts.
With my lovely co-leader Vanessa Grant at our monthly virtual Trailblazer meetup.
Join us below 👇🏻 (Set your filter to “Most Recent” as LinkedIn hides comments that have URLs)
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Salesforce Business Analyst Group (Virtual) | Trailblazer Community