Fixed Price or Time & Materials?

Which is better: Fixed Price or Time & Materials?

These are the two main types of commercial agreements that Salesforce and other software implementation projects take on.

I’ve found that customers seem to prefer Fixed Price, which isn’t something Partners like to engage in.

Interestingly, I’ve found the illustration below to accurately reflect my internal risk appetite depending on whether I’m the vendor or the customer. 😐

I don’t think that’s double standards; I just think that’s human nature.

Luckily I am mature enough to have very grown up conversations to make sure that risk is proportioned correctly in my business engagements, regardless of which side of the fence I am on. 😁

What do you think?

I tackle this topic in this week’s newsletter, coming out tomorrow. Link to subscribe 👇🏻