Salesforce Partners and Salesforce Professionals – if you want to learn how to run Client Discoveries well, this post is for you.
My next Discovery Masterclass starts on 26/7.
I cover all the critical skills required to be a top notch Salesforce consultant, but I focus on
– Active Listening 👂🏻
– Emotional Intelligence 🧠
– Insightful questioning skills ❔
These skills are embedded with Role Plays and Group Skills practice.
You’ll practice Discovery sessions with a ‘client’, questioning and eliciting requirements to draw business process maps, after which I will provide detailed feedback.
As the course progresses, you will have more opportunity to practice all the skills, and you’ll find out that knocking out a business process becomes a lot easier as time goes by.
The Masterclass covers:
– Running effective workshops
– Gathering strong requirements
– Mapping clear business processes (as-is and to-be)
– Documenting user stories and requirements documents
– Presenting compelling Solution Playbacks and Show & Tells
If you’re currently out of work and looking to enter the #Salesforce ecosystem, DM me for a no-charge #PayItForward spot.
If you’re employed, you should be able to expense the Masterclass, as it will definitely improve your skills massively whether you’re in consulting or working with an end-client.
If you’re a #SalesforcePartner, and you want to level up your team to run Discoveries effectively, DM me. I also run bespoke in-house training programmes.
I can guarantee that my live courses are a whole lot more engaging and effective than online classes 😊
I can’t teach you how to swim, but I can teach you how to become an outstanding CRM Consultant.
