Why won’t the user use the system?
Why can’t we get buy in from the stakeholders?
WHY WON’T YOU PICK UP YOUR CLOTHES FROM THE FLOOR?! 😬😅
On this week’s newsletter, I talk about the 5 top reasons for resistance to change. This applies to professional context obvs, because in the parenting world, resistance is usually due to, “No, I really don’t want to because I don’t like broccoli. 🥦”
Using the ADKAR model of change (also discussed in this issue) really do not work on todders, tweenies or teens. Trust me, I’ve tried. 😐
For hashtag#Salesforce projects and hashtag#ProjectManagement in general, it’s important to pay attention to the hashtag#ChangeManagement component – because if your user adoption is poopy, then your project has been a failure.
Really.
That should be a mandatory KPI.
Also, it pays to understand Maurer’s 3 levels of resistance to change.
My personal method of never getting to level 3 is liberal use of the bribery 🍩🍰😁 tactic of influence (I’ll be talking about Power & Politics virtually at the Copenhagen user group – keep your 👀 open for that post).
Deets to sign up to the newsletter below 👇🏻
How do you avoid going down the Maurer’s 3 levels of resistance to change?
(Usage of bazooka not allowed to my kid’s suggestion 🙄😁)
hashtag#OnThePeiroll
