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Have you surprised yourself this year? 🤔

December 23, 2025 admin

Have you surprised yourself this year? 🤔 (I gotta get better at these questions!) Rob Cowell is one for stepping…

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Posted in: Always Learning, Reflection

“Nope – I don’t want to be in the flow!” 🤯

December 20, 2025 admin

“Nope – I don’t want to be in the flow!” 🤯 AnneMarie Bos MBA drops a truth bomb 💣 which…

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Posted in: Musings, Reflection

How is this year like last year, but in a positive way?

December 19, 2025 admin

How is this year like last year, but in a positive way? Janeen Marquardt, MBA, PMP loved that she’s been…

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Posted in: Reflection

We are on our #SnowManRace

December 17, 2025 admin

We are on our #SnowManRace in the after-hours super secret unrecorded chat at our monthly #BadAssBA TrailblazerCommunityGroup meetup with the…

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Posted in: Always Learning, Business Analysis

This #BusinesAnalyst #BadAssBA conversation

admin

This #BusinesAnalyst #BadAssBA conversation has surfaced topics like #BurnOut  #ImposterSyndrom and all the things we struggle with at work. This…

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Posted in: Business Analysis

What advice do you wish someone had given you:

admin

What advice do you wish someone had given you: Here are some answers from our panelist Paul Ginsberg Kristyna Turner…

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Posted in: Always Learning, Business Analysis

Ashley Douglas, APTD talks about HER #BadAssBA journey

admin

Ashley Douglas, APTD talks about HER #BadAssBA journey at our monthly trailblazer meetup I co-lead with the amazing Vanessa Grant…

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Posted in: Always Learning, Business Analysis

Advisory doesn’t have to mean detached.

admin

Advisory doesn’t have to mean detached. As careers progress, the work often shifts from hands-on delivery to advisory and strategy.…

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Posted in: Business Analysis, Self Development

How do you tell the difference between discomfort

admin

How do you tell the difference between discomfort because you’re growing… and discomfort because you’re on the wrong path? Vanessa…

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Posted in: Always Learning, Self Development

“Which #BusinessAnalysis skill turned out to be the most transferable skill?

admin

“Which #BusinessAnalysis skill turned out to be the most transferable skill?” asks Vanessa Grant on our monthly #BadAssBA. For Ashley…

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Posted in: Always Learning, Public Engagement, Salesforce

We are talking about the important #BusinessAnalysis skills

admin

We are talking about the important #BusinessAnalysis skills at our monthly TrailblazerCommunity meetup group with Paul Ginsberg Kristyna Turner and…

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Posted in: Business Analysis, Salesforce

Are you a Salesforce #BadAssBA?!

December 16, 2025 admin

Are you a Salesforce #BadAssBA?! Are you AwAKe?! If so why are you not at our monthly meetup?! The last…

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Posted in: Business Analysis, Public Engagement, Salesforce

When I tried to use the ‘lit’ speak to try and sound cool 😎

admin

When I tried to use the ‘lit’ speak to try and sound cool 😎 Catching up with an ex-classmate after…

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Posted in: Musings, Reflection

Have you read any good books lately? 📚

December 13, 2025 admin

Have you read any good books lately? 📚 Of course Sarah Kelleher had to mention my book Salesforce Consultant 101…

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Posted in: Musings

That moment when you realise you have to tell the client:

admin

That moment when you realise you have to tell the client: “We’re missing go-live.” 😱😱😱 Your stomach drops. Your mind…

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Posted in: Salesforce

What’s one thing you have changed your mind 180° this year?

December 12, 2025 admin

What’s one thing you have changed your mind 180° this year? Paul Battisson changes his mind about about 20 different…

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Posted in: Family, Reflection

Have you made a brave decision in 2025 that was scary? 😁

December 11, 2025 admin

Have you made a brave decision in 2025 that was scary? 😁 Romain Quijal was “voluntold” by Fabien Taillon to…

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Posted in: Musings, Reflection

How was 2025 for you?

December 10, 2025 admin

How was 2025 for you? What’s something you did that made you proud? ☺️ It could be small or big.…

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Posted in: Musings, Reflection

Come get your #KindnessNotCriticism tee

December 9, 2025 admin

Come get your #KindnessNotCriticism tee from meeee courtesy of Shirtforce 😍 https://www.linkedin.com/posts/shirtforce_hothouse-kindness-salesforce-activity-7404102514570264576-d6nP?utm_source=share&utm_medium=member_desktop&rcm=ACoAABr1aRkB0PeVZDHZPj7ct_TlERa75BEYJiA

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Posted in: Public Engagement, Salesforce

THIS!!! THISSSS!!!! 👇🏻👇🏻👇🏻

December 8, 2025 admin

THIS!!! THISSSS!!!! 👇🏻👇🏻👇🏻 Just because AI makes it easy, doesn’t make it right!! When CRM and data modelling became so…

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Posted in: Always Learning, Salesforce

It’s been a mad year

December 7, 2025 admin

It’s been a mad year, a crazy one that may have felt really tough for many people. 😕 It can…

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Posted in: Reflection, Salesforce

I am horrified, disgusted and angry all at the same time. 🤬

December 6, 2025 admin

I am horrified, disgusted and angry all at the same time. 🤬Horrifed to find out exactly how much money is…

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Posted in: Uncategorized

#BadAssBA peeps can be BadAss everywhere

December 5, 2025 admin

#BadAssBA peeps can be BadAss everywhere so if you’ve done any work outside the Salesforce ecosystem recently come let us…

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Posted in: Business Analysis, Careers, Salesforce

Oo la la! 🇫🇷🥖🥐 French Touch Dreamin’

December 4, 2025 admin

Oo la la! 🇫🇷🥖🥐 French Touch Dreamin’, the last dreamin conference of the year did not disappoint! This year authors…

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Posted in: Public Engagement, Salesforce

“What’s the point?” 🙁

December 3, 2025 admin

“What’s the point?” 🙁 What’s the point of 🍩Working hard 🍩Facing hardship 🍩Being disappointed 🍩Being hurt 🍩Facing loss, grief and…

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Posted in: Family, Inspirational, Musings

What a low-effort way to #GrabSomeGoodKarma 😍

December 2, 2025 admin

What a low-effort way to #GrabSomeGoodKarma 😍 Get yourself a cracking tee and #LookGood https://www.linkedin.com/posts/shirtforce_salesforce-trailblazercommunity-conference-activity-7401203411595153408-R1A6?utm_source=share&utm_medium=member_desktop&rcm=ACoAABr1aRkB0PeVZDHZPj7ct_TlERa75BEYJiA #DoGood

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Posted in: Inspirational, Marketing, Salesforce

Just finished submitting 7 brand new talks to Irish Dreamin

November 30, 2025 admin

Just finished submitting 7 brand new talks to Irish Dreamin and coffee&force – Salesforce portal / foundation for Polish Dreamin,…

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Posted in: Salesforce

“Please handle. ASAP.”

November 29, 2025 admin

“Please handle. ASAP.” And then you see the email chain bouncing between seven different teams. 😬 Ever felt like you’re…

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Posted in: Change Management, Culture, Emotional Intelligence, Leadership

Bonjour! Venez-vous sur French Touch Dreamin’? 🥐🥖

November 24, 2025 admin

Bonjour! Venez-vous sur French Touch Dreamin’? 🥐🥖 Just back (and still jetlagged) from Mexico Dreamin… I will be on the…

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Posted in: Public Engagement, Salesforce

¡No hablo español

November 22, 2025 admin

¡No hablo español pero me lo estoy pasando genial! Me gusta! 😍 I don’t speak Spanish but am having a…

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Posted in: Always Learning, Public Engagement, Salesforce

#DoGood this holiday season

November 19, 2025 admin

#DoGood this holiday season by helping out Tristan Lombard and Janeen Marquardt, MBA, PMP make a difference to vulnerable young…

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Posted in: Inspirational, Kindness

Also if you didn’t attend our #BadAssBA call earlier

November 18, 2025 admin

Also if you didn’t attend our #BadAssBA call earlier, you’ll have missed out on the extremely hilarious and entertaining #EnglishDuckRace…

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Posted in: Business Analysis, Salesforce

Someone recently told me

admin

Someone recently told me: “ChatGPT can spit out user stories, acceptance criteria, and test cases. What do we need BAs…

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Posted in: Business Analysis, Salesforce

Angela Wick just laid out the roadmap for BAs

November 17, 2025 admin

Here’s the highlight of the slide with a little help from otter and claude: 🍩Strategic Alignment – Define and Lead…

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Posted in: Business Analysis, Salesforce

Angela Wick just explained

admin

Angela Wick just explained why BAs who understand AI monitoring will be the ones getting promoted. And honestly? She’s absolutely…

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Posted in: Always Learning, Business Analysis

Angela Wick talking about Redefining the #BadAssBA in the Age of AI.

admin

Angela Wick talking about Redefining the #BadAssBA in the Age of AI. She’s just explained something that every BA needs…

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Posted in: Always Learning, Business Analysis

Angela Wick just gave us a reality check on the BA role

admin

Angela Wick just gave us a reality check on the BA role that every analyst needs to hear. 💣 Here’s…

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Posted in: Always Learning, Business Analysis

Angela Wick dropping some truth bombs

admin

The constant message she’s hearing from leaders? If BAs don’t shift how they think and work, we’re heading for some…

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Posted in: Always Learning, Business Analysis

Are you a #BadAssBA?

admin

Are you a #BadAssBA? ARE YOU AWAKE?! Then you Need To Be here! Angela Wick talking about Redefining the #BadAssBA…

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Posted in: Business Analysis, Salesforce

This coming Saturday on 22 Nov – @North Africa Dreamin’

November 16, 2025 admin

This coming Saturday on 22 Nov – @North Africa Dreamin’ in Casablanca organised by inimitable Houssam SAOUDY ☁ and Abdelhakim…

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Posted in: Public Engagement, Salesforce

Congrats Chinasa Okafor!!

November 15, 2025 admin

Congrats Chinasa Okafor!! You’re on your way to West Africa Dreamin!!! I feel so lucky to be part of Shirtforce…

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Posted in: Salesforce

The most important skill in Data Science

admin

The most important skill in Data Science is building human relationships: Rapport, Curiosity, Empathy & Trust. Moses Wootten from UK…

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Posted in: Always Learning, Project Management, Public Engagement, Salesforce

“Think Fast. Move Quick. Score Big”

admin

“Think Fast. Move Quick. Score Big” – what businesses can learn from Data + Sports. 🤾🏻‍♀️ At Tableau User Group…

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Posted in: Always Learning, Salesforce

We pay when we make a mistake – that’s just life.

admin

We pay when we make a mistake – that’s just life. Sometimes the mistake is a small one – like…

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Posted in: Leadership, Mental Health, Salesforce


“AI is going to make the
#BusinessAnalyst role obsolete.”

November 14, 2025 admin

“AI is going to make the #BusinessAnalyst role obsolete.” WHAAAT? I say indignantly! 😠 You’re talking out of your pie-hole!…

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Posted in: Business Analysis, Salesforce

If I were going to Dubai Dreamin’ this year

admin

If I were going to Dubai Dreamin’ this year happening on Saturday 15 Nov, I would totally attend these sessions:…

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Posted in: Salesforce

So grateful to be part of Shirtforce

November 13, 2025 admin

So grateful to be part of Shirtforce where we are making a difference in the community, this time by paying…

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Posted in: Public Engagement, Salesforce, Uncategorized

“What are some things that’s worth dying for?”

admin

I was dropping off sprogs in their scout and CCF (Combined Cadet Force) uniforms at school today to mark Remembrance…

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Posted in: Reflection

If I was going Down Under

November 12, 2025 admin

If I was going Down Under to True Blue Blazing coming up on Friday 14 Nov I’d totally be going…

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Posted in: Public Engagement, Salesforce

Arg my form was so bad!

admin

“Arg my form was so bad! I am rubbish!” 😫 “Don’t talk to yourself like that. You ARE getting better.…

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Posted in: Inspirational, Musings

Volunteering is one activity where I get a lot more than I give. ❤️

November 11, 2025 admin

Volunteering is one activity where I get a lot more than I give. ❤️ And I’ve been volunteering for Crisis…

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Posted in: Samaritans

I’ve been answering crisis calls

November 10, 2025 admin

I’ve been answering crisis calls for Samaritans for over 17 years now. Mostly late nights. Becuase that’s when people are…

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Posted in: Listening

THIS! Is what I’ve been talking about!

November 9, 2025 admin

THIS! Is what I’ve been talking about! I was on the edge of my seat… Is Alex B Sheridan AI…

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Posted in: Musings

Florida Dreamin’​ has a special place in my heart…

November 8, 2025 admin

Florida Dreamin’​ has a special place in my heart… 😍 Because it was my first speaking engagement in USA. Mike…

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Posted in: Always Learning, Salesforce

As a #RealProjectManager

admin

As a #RealProjectManager, anything longer than 4 weeks should be a mini release and anything shorter than 2 weeks isn’t…

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Posted in: Musings

I had a blast

admin

I had a blast at last year’s Irish Dreamin‘s inaugural conference! Topics, speakers, food, people, venue, sponsors – 💯 10/10…

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Posted in: Salesforce

You have to sit in the chair for long enough

November 7, 2025 admin

“You have to sit in the chair for long enough to outthink your own mediocrity.” I really love this quote…

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Posted in: Critical Thinking, Inspirational, Reflection

The goal isn’t to go faster

November 6, 2025 admin

“The goal isn’t to go faster. It’s to find a pace you can keep.” 🏃 We are here at the…

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Posted in: Inspirational, Leadership

Would I have the guts to fire the client

admin

“Would I have the guts to fire the client and people who don’t serve me?” 😬 Mike Morrison shared this…

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Posted in: Growth Mindset, Inspirational, Success

You can’t go the distance

November 5, 2025 admin

You can’t go the distance if you’re running in the wrong direction. 🏃‍♂️ Am at Chris Ducker #leadership summit to…

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Posted in: Leadership, Salesforce, Who are we

Taking sprog on work trips

November 4, 2025 admin

Taking sprog on work trips is great for bonding time… Not so great for my pocket 😅 “So… When’s your…

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Posted in: Family, Musings, Public Engagement, Reflection

Once it’s deployed

November 3, 2025 admin

Once it’s deployed, we need to remember to take feedback and enhancements for change!! With Daniel Gorton, MSW who’stalking about…

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Posted in: Change Management

#UserAdoption includes intentional design of Training

November 2, 2025 admin

#UserAdoption includes intentional design of Training – Daniel Gorton, MSW giving us the lowdown on designing Empathetic & Joyful User…

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Posted in: Change Management, Public Engagement, Salesforce

WHOA – WE ARE TALKING ABOUT TESTING! 💪🏻

admin

WHOA – WE ARE TALKING ABOUT TESTING! 💪🏻 QA is something we don’t talk about enough, but Daniel Gorton, MSW…

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Posted in: Public Engagement, QA & Testing, Salesforce

Discovering & Designing What Humans Really Want

admin

Discovering & Designing What Humans Really Want – by Daniel Gorton, MSW at this month’s #BadAssBA meetup Solve for Business,…

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Posted in: Public Engagement, Salesforce

The Strategy for Designing Delightful User Experiences

admin

The Strategy for Designing Delightful User Experiences with Daniel Gorton, MSW at our #BadAssBA meetup this month. Iterate on Governance…

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Posted in: Business Analysis, Public Engagement, Salesforce

THe chat at our #BadAssBA

admin

THe chat at our #BadAssBA meetup today with Daniel Gorton, MSW is FIRE 🔥🔥🔥 I love how interactive this session…

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Posted in: Business Analysis, Change Management, Public Engagement

Understand Human Needs, Feelings & Goals ❤️

admin

Understand Human Needs, Feelings & Goals ❤️ I am loving Daniel Gorton, MSW session on “Delivering Empathetic and Joyful User…

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Posted in: Inspirational, Salesforce

‘Quick Action’ buttons is a favourite

November 1, 2025 admin

‘Quick Action’ buttons is a favourite because UI can be made joyful with minimal effort. User Experiences – FOcus on…

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Posted in: Change Management, Salesforce

Consider ALL humans throughout a project

October 31, 2025 admin

Consider ALL humans throughout a project – Daniel Gorton, MSW talking about Delivering Empathetic and Joyful User Experiences. 🍩Convene a…

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Posted in: Change Management, Salesforce

Are you a #BadAssBA?

October 30, 2025 admin

Are you a #BadAssBA? Are you AWaKe?! Then Why Are You Not At Our Meetup?! We have Daniel Gorton, MSW…

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Posted in: Business Analysis, Public Engagement

Power & Politics

October 29, 2025 admin

Power & Politics – Ooof, “House of cards” vibes over here. ♠️♥️♦️♣️ Synonymous with boot licking and brown-nosing. Insincere flattery.…

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Posted in: Effective Communication, Influence, Rules of Engagement, Self Development

The secret to a successful show-and-tell

October 28, 2025 admin

“You mean it’s NOT about the sexy stuff I’ve built??? Whaaaattt??”😱 Nope. It’s about #ManagingExpectations. 🎯 The thing is –…

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Posted in: Managing Expectations, Project Management

Show up.

October 27, 2025 admin

Show up. Do the work. 💪🏻 That’s how you build that muscle – of whatever thing you wish to master.…

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Posted in: Inspirational

One not to miss people!

October 26, 2025 admin

One not to miss people! Looking forward to having Daniel Gorton, MSW with us on our #BadAssBA meetup on Tuesday…

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Posted in: Business Analysis, Public Engagement

Join us for a live conversation

October 25, 2025 admin

Join us for a live conversation on what’s really changing in the Salesforce ecosystem and the shift we’re all feeling…

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Posted in: Salesforce, Talk

Let’s talk AI.

October 24, 2025 admin

Let’s talk AI. (If you haven’t had enough of it yet!) 😉 I’ll be talking to Saurabh Gupta tomorrow at…

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Posted in: Talk

So I’ll be talking to Saurabh Gupta

October 23, 2025 admin

So I’ll be talking to Saurabh Gupta, CEO of GPTfy about AI and the talent pipeline this Friday at 3pm…

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Posted in: Asking Questions, Talk

Yesterday at London Admin User Group #LAUG

October 22, 2025 admin

Yesterday at London Admin User Group #LAUG, Abigail Julian asked me about a mistake that still stays with me. I…

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Posted in: Kindness, Leadership, Project Management

It is also the end of an era

October 21, 2025 admin

It is also the end of an era at London Salesforce Admin User Group #LAUG Claire Jones ☁ and Matthew…

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Posted in: Musings, Salesforce

Poignant birthday

October 20, 2025 admin

Poignant birthday at London Salesforce Admin User Group with some of the best people I know Abigail Julian Silvia Denaro…

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Posted in: Musings

I had a really good conversation

October 19, 2025 admin

I had a really good conversation with Cassandra Mwanza which sparked a series of newsletter articles I’ve been writing up.…

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Posted in: Musings

I NEED YOUR HELP!

October 18, 2025 admin

I NEED YOUR HELP! Am being interviewed at London Admin User Group tomorrow for “Interview with an Admin” tho the…

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Posted in: Public Engagement, Salesforce

My fitness goals have changed over time. 😊

October 17, 2025 admin

My fitness goals have changed over time. 😊 20’s: Get skinnier. My sister-in-law’s wedding dressmaker said I was too fat…

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Posted in: Growth Mindset, Inspirational, Self Development

“Everything’s hunky dory.” 😬

October 16, 2025 admin

“Everything’s hunky dory.” 😬 “Project’s on track and on budget.” 🤥 “No, no trouble at all.” 👍🏻 In my experience,…

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Posted in: Managing Expectations, Project Management

The Dreamforce paradox… 🤔

October 15, 2025 admin

The Dreamforce paradox… 🤔 If you’re there – you’re probably somewhere between overwhelmed and energized. 😅 You’ve been to amazing…

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Posted in: Public Engagement, Salesforce

Look for this shirt at #Dreamforce! 👕 😍

October 14, 2025 admin

Look for this shirt at #Dreamforce! 👕 😍 This is the Dreamforce Breakdown T-shirt – the winning design from the…

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Posted in: Public Engagement, Salesforce

Take a pic of yourself with one of the cracking Shirtforce tee 

October 13, 2025 admin

  Take a pic of yourself with one of the cracking Shirtforce tee to add another amazing shirt for your…

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Posted in: Salesforce

How do you survive three days of non-stop conference energy

admin

How do you survive three days of non-stop conference energy without completely burning out? 😥 The thing is… Dreamforce is…

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Posted in: Always Learning, Salesforce

Agentforce sessions you can’t miss at #Dreamforce! 🤖

admin

Agentforce sessions you can’t miss at #Dreamforce! 🤖 Agentforce is where Salesforce is heading, and your clients might already asking…

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Posted in: Always Learning, Salesforce

“If I’m so great, why am I not in high demand?” 😔

admin

“If I’m so great, why am I not in high demand?” 😔 Daniel asked this question during our conversation earlier…

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Posted in: Kindness, Mental Health, Salesforce

Man… Tristan Lombard is absolutely pulling his punches here.

admin

Man… Tristan Lombard is absolutely pulling his punches here. It is time to review the big V in V2MOM. #CognitiveDissonance…

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Posted in: Salesforce

Well-architected, Autiomation & Security

October 12, 2025 admin

Well-architected, Autiomation & Security – more unmissable sessions at #Dreamforce! 😍 Here are three more sessions I’d absolutely block out…

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Posted in: Public Engagement, Salesforce

OMG – So excited to see Dreamforce Breakdown

October 11, 2025 admin

OMG – So excited to see Dreamforce Breakdown – Piyusha Pilania‘s winning Shirtforce tee competition at #DF25! Thanks ☁ Will…

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Posted in: Always Learning, Public Engagement, Salesforce

Dreamforce is coming

admin

Dreamforce is coming, and lots of people are excitedly planning their trip. 🌟 But not everyone might be feeling the…

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Posted in: Mental Health, Samaritans

More data sessions you can’t miss at #Dreamforce! 💾

October 10, 2025 admin

More data sessions you can’t miss at #Dreamforce! 💾 (See yesterday’s video for the first three reasons to attend Mehmet…

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Posted in: Always Learning, Growth Mindset, Inspirational, Public Engagement, Salesforce, Self Development

October 9, 2025 admin

I’m NOT going to #Dreamforce but here are reasons 1, 2 and 3 to go! 😍 If you’re a data…

Continue Reading →

Posted in: Always Learning, Salesforce

“Violence to advocate mental health – this sounds insane!” 🫨

October 8, 2025 admin

Martial arts, kung fu, tae kwon do, tai chi, cross fit, running, wresteling, lifting, yoga-ing, zumba-ing… the list is endless.…

Continue Reading →

Posted in: Samaritans

“Architecting off platform.”

admin

“Architecting off platform.” Whuuutt 😱 whaddayamean?? Not ON Salesforce?! Blasphemy!! 😅 I’m only being a tad facetious. Martin Gardner from…

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Posted in: Salesforce

Let’s talk about AI art.

admin

Let’s talk about AI art. Because I have a take. – by theoatmeal (dot) com / comics / ai_art Thank…

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Posted in: Musings

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