Take a pic of yourself with one of the cracking Shirtforce tee to add another amazing shirt for your…
How do you survive three days of non-stop conference energy without completely burning out? 😥 The thing is… Dreamforce is…
Agentforce sessions you can’t miss at #Dreamforce! 🤖 Agentforce is where Salesforce is heading, and your clients might already asking…
“If I’m so great, why am I not in high demand?” 😔 Daniel asked this question during our conversation earlier…
Man… Tristan Lombard is absolutely pulling his punches here.
Man… Tristan Lombard is absolutely pulling his punches here. It is time to review the big V in V2MOM. #CognitiveDissonance…
Well-architected, Autiomation & Security – more unmissable sessions at #Dreamforce! 😍 Here are three more sessions I’d absolutely block out…
OMG – So excited to see Dreamforce Breakdown – Piyusha Pilania‘s winning Shirtforce tee competition at #DF25! Thanks ☁ Will…
More data sessions you can’t miss at #Dreamforce! 💾 (See yesterday’s video for the first three reasons to attend Mehmet…
I’m NOT going to #Dreamforce but here are reasons 1, 2 and 3 to go! 😍 If you’re a data…
“Architecting off platform.” Whuuutt 😱 whaddayamean?? Not ON Salesforce?! Blasphemy!! 😅 I’m only being a tad facetious. Martin Gardner from…
October 7, 2025 This was my most recent newsletter that went out to my peeps, but Anh Phuong Ta wanted…
I can’t get to oz this time around but it looks like a cracking conference! Get your ticket now! 🥰…
For the me who started as a new consultant oh-so-many years ago. If you’re new to project delivery, in particular…
I so LOVE our #ZenClub community! 😍
I so LOVE our #ZenClub community! 😍 Our first session since rebranding our TTEOF – This Thing Every Other Friday…
If you take a selfie wearing this shirt with Piyusha Pilania at #DF25 with the #DFPSquared and tag myself and…
“How do you become not just an excellent consultant, but a better human being?” 🤔 This question hits at the…
“What would an ‘Excellent CRM Consulting Academy’ teach?” 🤔 This question led me to build and design a comprehensive leadership…
You know what? QA is boring. 😐 It can be grinding and tedious. But it can also be a deeply…
I love Conni Stock ❤️ She is so honest, and she helps me talk about why I built Zenhao Academy.…
The next evolution of Zenhao Academy
The next evolution of Zenhao Academy membership community will launch on 1 Oct! 🥰 To date, I’ve focused on the…
What’s wrong with Ana Crasi‘s video testimonial below? 👇🏻
What’s wrong with Ana Crasi‘s video testimonial below? 👇🏻 Apart from the lovely bit at the end that made me…
So last Saturday I ran a session on “Slides and Stagecraft” – third session of Johann Furmann‘s #SpeakerLaunchpad initiative. It…
Here’s my controversial POV about Story Points vs Time Estimates 🤺 (i.e. the difference between #Estimating Consulting Projects and internal…
#SalesforceDiscovery101 kindle version is OUT!
#SalesforceDiscovery101 kindle version is OUT! Finally got this one off my to-do list 😁 Conversations with Rodrigo Rosas Zamudio and…
He’s just concluded an EPIC session on #DesignThinking, Excellent #UserDesign and #UserInterface to create joyful #UserExperience. 🥰 With my lovely…
Help users have muscle memory when finding information or features by KEEPING THINGS CONSISTENT: 🍩Tab order 🍩Default Tab 🍩Actions 🍩Activity…
Minimum Viable Product is essential to test assumptions. That’s what #DesignThinking is based on. Richard Ivan from LendInvest (LSE: LINV)…
I will never see Heinz bottle the same way again! Along with other examples like AirBnB, we have Richard Ivan…
We have Richard Ivan talking about User Adoption and UX
We have Richard Ivan talking about User Adoption and UX With Vanessa Grant at our monthly Trailblazer group meetup for…
Listening to the amazing Piyusha Pilania and Prag Ravichandran talking about effective Sales Enablement! 😍 You might still be able…
Are you a #BadAssBA? Do you call yourself a #BusinessAnalyst? If so, make sure you’re signed up to our meetup…
Social skills and the art of building human relationships using emotional intelligence. 💗 Yes, AI can draft process maps, write…
If you’re in need of a Salesforce fractional solution architect who deeply cares about the joyful user experience (thus increasing…
https://www.linkedin.com/posts/francisuk_please-do-this-to-keep-your-salesforce-org-activity-7360981355767193600-wnZd?utm_source=share&utm_medium=member_desktop&rcm=ACoAABr1aRkB0PeVZDHZPj7ct_TlERa75BEYJiA
And since I’m not great at talking about myself, so I’m going to let Oxana Secrii talk about what she…
#DesignStrategy Technique 3
#DesignStrategy Technique 3: “HowMightWe” Statements Stop jumping straight to “build a Salesforce solution.” When leads drop off mid-sales process, most…
Journey mapping beats process mapping every time. 💪🏻 Most teams stop at functional steps: “What happens next in the sales…
Design Strategy Technique #1: True outcomes aren’t about implementing Salesforce features or meeting acceptance criteria – they’re about measurable changes…
Strategy isn’t just for strategists—it’s everyone’s responsibility, especially since most Salesforce projects don’t have dedicated strategy roles. Success requires understanding…
Discovery and Delivery are very specific phases in project delivery. I love some of the frameworks like 🍩Challenge Framing 🍩Identifying…
“Strategy Design is the end – not the means to the end.” So for example, it’s to Increase Qualified Opportunity…
“Strategy Design is about Discovery” 😍 My love language!! Brian Shea talking about Strategy Design for Business Analysts at our…
Movement –> Momentum –> Mastery. I think I’m getting to the momentum stage on this writing business. 😁 It’s hard…
Sign up below to help me co-host (or even present!) at the #24In24Hours for #Samaritans challenge on Thursday 24 July!…
Riveting session on data analytics by Colin Linsky at #LAUG this evening in the offices of Slalom London Bridge. 😍…
I’m doing this in a couple of hours, so… If you’ve bought my book and you have questions – BRING…
Salesforce Consulting 101 is now published! 🤞🏻 After some post go-live tech issues, Amazon assures me that that everything’s ok…
OMG the Salesforce Consulting 101 book is now live! 😍 It’s available on Amazon now so get your copy and…
Book Launch: Salesforce Consulting 101!! Get yours now and come with questions 😍 It’s my launch event talking about the…
Phew! Wrapping up another cracking #BadAssBA trailblazer meetup
Phew! Wrapping up another cracking #BadAssBA trailblazer meetup with Vanessa Grant! We just had our super secret no-holds-barred not-recorded after-hours…
Ok – this is my POV 🤨 Best practices says to turn off validation rules when you migrate, but that…
GOVERNANCE = My LOVE language ❤️❤️❤️ Jean-Pierre Rizzi 🚀presenting on the topic of #DataMigration for our #BadAssBA‘s trailblazer meetup for…
#BusinessAnalysts are not #ProjectManagers 🤨
#BusinessAnalysts are not #ProjectManagers 🤨 Jean-Pierre Rizzi 🚀is talking #DataMigration Apparently verifying up to 30 records would provide a relevant…
Not talked about enough: Cross-team collaborations during data migrations!! I love this: 🍩RACI – so we know who is doing…
Key BA Deliverables: 🍩Data Dictionary – to have common language and ELIMINATE MiSuNDerStANdINGS 😒 🍩Data Mapping – make sure you…
Always ask the WHY Why do you want this piece of data? Why should this be migrated? The most important…
Always clean at source (when migrating data) says Jean-Pierre Rizzi 🚀 HEAR HEAR 🙋🏻♀️ Can I upvote this a billion…
#SorryNotSorry but is this not a collection of the most AWESOME #BadAssBAs on the planet?! 🥰 Our group photo –…
Master Data Migration as a #BadAssBA I mean #BusinessAnalyst 🤭 We have Jean-Pierre Rizzi 🚀 presenting today with Vanessa Grant…
I’ve been hiding behind writing my third book instead of doing the scary work of growing my business. 🙈 ……
The funniest and most adorable connection request ever 🥰 It’s been a mad few months, starting February I have been…
Today’s #SFDOCommons sprint was mind blowing. 🤯
I’m so fortunate for being surrounded by such amazing people with big heart ♥️ As ever my steerco partners in…
🚨 EXCITING NEWS! My third book #SalesforceConsulting101 is almost ready! 💃🏻 Got my author’s proof (the “not for resale” version)…
Vanessa Grant flying the #BadAssBA flag
Vanessa Grant flying the #BadAssBA flag at London’s Calling to a PAAAAACKED ROOM. 💪🏻 It’s a crash course in #BusinessAnalysis…
If you’re not at London’s Calling you can still join this outstanding streaming event using the QR code BELOW 👇🏻…
Part 2 of tonight’s #LDNArcs after burrito dinner break… Mehmet Gökmen Orun continues his session on Data Migration strategies. Here’s…
– Profile data before migration – Don’t migrate unnecessary or unused fields – Monitor data quality continuously Practical Tools Mentioned:…
Ok these two weeks are going to be quite mad. After facilitating a workshop at Architect Dreamin’ this Wednesday, I’ll…
“Imposter Syndrom” – that’s what they call it. When you feel like everyone around you are smarter, and more kick-ass…
Tomas Etzler, bestselling author, filmmaker, ex-journalist, former Correspondent & Producer for CNN and Czech TV closing CzechDreamin with the inspiring…
“Making Discovery Great Again: 10 Major F*ckups We Made & How You Can Avoid Them” 😱😱😱 How can I not…
Matt Meyers (CTA) signing his book
Matt Meyers (CTA) signing his book “Securing Salesforce Digital Experiences” for a fan. Not only is this dude saving us…
Dirty little secret at CzechDreamin 😱😱😱 “Agentforce isn’t always the answer”?! Vicki Moritz-Henry and Melissa Hill Dees, MBA giving us…
What’s the point of data if it doesn’t provide (intelligent) information so that you can take action? Jean-Pierre Rizzi 🚀…
OMG WTFROGGG!?! 😱 Matt Meyers (CTA) showing how his laptop “blew up” with evil virus without EzProtect! Great start to…
Wow…! Talk about inflation! 😱 So I’m uploading my book Salesforce Consulting 101 (I’ll call this book 3) to Amazon…
You know, I am MANY AWESOME things! 😎 But bet you didn’t know that I could be a (cough) sales…
Stick figures & Salesforce – visual storytelling and diagramming! This time, my slot at CzechDreamin is 50 minutes so we’ll…
Filename versions … who can relate?! 🤭 The version number is sure to go up when I try to upload…
Stuart Barber from Ziipline closing his talk
Stuart Barber from Ziipline closing his talk at #LonDevSFDC with 3 call to actions: 🍩Get involved early 🍩Pair up with…
Really important #BadAssBA questions to ask especially if you’re a dev. Stuart Barber talking about the questions devs should ask…
Hey! What’s Pei doing at the #LonDevSFDC meetup? Where the clever peeps in the room talk tech geek which might…
Book cover done! Sooo close to finishing, but I have to get ready for #LonSFWiT tonight. I hope the colour…
My absolute favourite bit at #LonSFWiT 🥰 🍩Promotion from officr admin to sf consultant! 😍 🍩Negotiated almost 50% redux in…
I need your help LinkedIn family!
I need your help LinkedIn family! Finishing up the doodles for my third book #SalesforceConsulting101, where the theme is centred…
Ooooh! Exciting!! London’s Calling is coming up
Ooooh! Exciting!! London’s Calling is coming up and I can’t wait to see who’s headlining it!! I bet… I bet……
Helping new talent into the ecosystem to gain exerience building and adding value to Salesforce for #NonProfits ❤️ Under the…
✅ 32 doodles for next book Salesforce Consulting 101 done! Now am incorporating feedback from AAAALLLL my amazing wonderful beta…
YEE HA! Doodle from my next book Salesforce Consulting 101! So what do you think would stop AI from cowboying…
How can I NOT love them?! ❤️❤️❤️ My fellow steerco at The Technical Collective with Vicki Moritz-Henry Silvia Denaro Nathaniel…
I love events like Albania Dreamin’ especially speakers dinner where I get to hang out with other crazy humans! ❤️…
The most amazing time in Tirana for Albania Dreamin’ was to be had! Thank you Marilo Meta Redis Halili and…
Diagramming is my jam, and Frédérique Mounier‘s architect session at Albania Dreamin’ was top notch. 👌🏻 It is really a…
The good, the bad and the ugly of diagrams! Omg Frédérique Mounier talking my love language – diagramming!😍 “A bad…
The spirit of theShirtforce is strong atAlbania Dreamin’
Team TITAN and Salesforce #TrailblazerCommunity champion Alexandra Klein prepping for an outstanding day of learning and connecting! I ♥️ this…
Have you ever played any games with cheat code on? Or on GOD mode?? Well, that’s what it feels like…
What’s Clem doing with the donut?! 🤭 Doodling for my books is so much fun! Sign up to get the…
Looking forward to giving my #InnerArchitect a treat next month at Architect Dreamin’ 💃🏻 Along with Lilith Van Biesen and…
“…skill development needs to be supported by those with management and resourcing powers within the (consulting partner) company.” That’s Michaela…
What a write up of #LonSFWiT because I couldn’t attend! My favourite bit?! THIS!!! 👇🏻 🍩Kicking off a new project…