What happens if a #SalesforcePartner accidentally undersells a project?
What happens if a #SalesforcePartner accidentally undersells a project? 😬Ooof this is a biggie. This happens ALL. THE. TIME. How partners handle…
What happens if a #SalesforcePartner accidentally undersells a project? 😬Ooof this is a biggie. This happens ALL. THE. TIME. How partners handle…
🍩 Incoming Right (donut) Hook! 🍩Do you want to win a spot on my next Consulting Discovery Masterclass? If so,…
This. Is. Gold. 🌟If you’re new to the #salesforce world, and you’re trying really hard to stand out, you need to read…
Some questions to those planning to go to #DF23 from a DFNewbie 😁 1. Dates are from 12-14 Sept. Are there events…
I wonder if ‘mop up’ workshop sessions is just a British thing? We do that in some shape or form…
Do you want to “make your Salesforce sing”?? 🎵Then you MUST listen to Alexander Lapa‘s podcast episode with the amazing Jodi Hrbek!…
#Salesforce Consultants run *lots* of workshops.Especially during Discoveries. That’s why the best consultants are able to facilitate well – managing and…
What’s a Functional Consultant? They have a few names, especially in the #Salesforce partner ecosystem. Implementation ConsultantSalesforce BASalesforce Configurator Interestingly, I found…
Hey everyone! I just discovered Brian Shea‘s next course “Salesforce Consulting Skills Every Admin Should Know” on Maven starts next Monday on 6…
Hello people who bought my #SalesforceDiscovery101 book! I’ll be joining the Salesforce Professionals Discord Server#bookclub meet at midnight on 1 Feb (yes I know…
As a #Salesforce consultant, do you need to know what’s in the Statement of Work (SOW)? 🤔{Hint: there’s only one right answer}.…
Food is recession-proof. 🍩🍰🍕🍔🥦Regardless of the state of the economy, everyone still needs to eat. So is #CRM.Businesses will always need…
“This is crap work.” How will you respond? Will you get angry? 😡Defensive? ☹Upset? 😭Curious? 🤔 Is being blunt a…
There is no such thing as ‘one size fits all’.No.. one ‘perfect, most correct way’ to do things. Waterfall.Agile.SAFe.Prototype.DevOps.Extreme Programming.Test…
𝟳 𝗸𝗶𝗹𝗹𝗲𝗿 𝘁𝗶𝗽𝘀 𝗮𝗹𝗹 𝗡𝗘𝗪 #𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁𝘀 𝗺𝘂𝘀𝘁 𝗸𝗻𝗼𝘄 𝘁𝗼 𝗯𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹! 🐱👤 Talk Abstract: You’re a newbie and you’ve just been…
“I’m fabulous. I am always fabulous.”😎That’s my flippant answer when people ask me, “How are you?” At a fireside chat…
“Silver lining?!” 😣“New beginnings?!?!” 😡 The new year has brought a raft of bad news from companies such as Salesforce and Amazon who have…
We made it to the peak of Mt Kinabalu!And we lived to tell the tale! The kids were also very…
“Why is it so short?!” 😭“Will there be a sequel?”“When are you going to do one that dives into the…
“Do it NOW!” 🚨🚨🚨“URGENT! Life or Death!” 😵“… Pretty please?” 🙏 Ah, am sure this is not an unusual situation…
𝗪𝗵𝗮𝘁 𝘀𝗵𝗼𝘂𝗹𝗱 𝗜 𝗮𝘀𝗸 𝗮 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗲𝗶𝗿 𝗲𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗨𝘁𝗶𝗹𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗧𝗮𝗿𝗴𝗲𝘁𝘀 𝘄𝗵𝗲𝗻 𝗶𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗿𝗼𝗹𝗲? This is…
This utterly blew my mind! 😵It took 3 days for me create something and have it materialize 10,262 miles in…
“𝙊𝙣𝙚 𝙤𝙛 𝙩𝙝𝙚 𝙗𝙞𝙜 𝙥𝙖𝙧𝙩𝙣𝙚𝙧𝙨 𝙡𝙚𝙛𝙩 𝙖 𝙩𝙧𝙖𝙞𝙡 𝙤𝙛 𝙙𝙚𝙨𝙩𝙧𝙪c𝙩𝙞𝙤𝙣.”Schadenfreude. 😏 It means deriving pleasure from someone else’s misfortune. In…
I DID IT!!! Just in time for Christmas! 🤸🏻♀️🤸🏻♀️🤸🏻♀️ BIG THANK YOU to all of you who– engaged with my…
❗ 𝗜𝗳 𝘆𝗼𝘂 𝗱𝗼𝗻𝗮𝘁𝗲𝗱 𝗯𝘂𝘁 𝗱𝗶𝗱𝗻’𝘁 𝘀𝗲𝗻𝗱 𝗺𝗲 𝘆𝗼𝘂𝗿 𝗿𝗲𝗰𝗲𝗶𝗽𝘁 – 𝘆𝗼𝘂 𝘄𝗼𝗻’𝘁 𝗴𝗲𝘁 𝘁𝗵𝗲 𝘀𝗶𝗴𝗻𝗲𝗱 𝗯𝗼𝗼𝗸!! Oh the pain…
If something is conflicting with your values, don’t ignore the cognitive dissonance. Don’t give in. If something or someone is…
What a story! At French Touch Dreamin’ in Paris where Jessica Langston is talking about Bamlak Haile and how his story in the #Salesforce ecosystem exploded in such…
Met these crazy lot on way to French Touch Dreamin’! Can’t wait to meet old friends and make new ones! Oh…
Do you play?Are you a playful person? It isn’t unkind pranking that elicits unhappy reactions.It isn’t making jokes that cross…
Should you spam your PM?Wellll…. it depends. Vi says: I can only speak for myself, because every #ProjectManager is different. It depends. If there…
OMG OMG OMG Amazon’s fixed the tech issue (I hope!)😃 I have just successfully placed an order for the “not-for-resale”…
The ultimate Christmas party of the year is here … It’s none other than… THE MEGAMEET (said in the voice…
“𝗜𝘁 𝗱𝗼𝗲𝘀 𝘁𝗵𝗲 𝗷𝗼𝗯.”Badly. Ask me how it actually does the job. “𝗜𝘁’𝘀 𝗼𝗸, 𝗜 𝗴𝘂𝗲𝘀𝘀.”I’m not too sure, but…
“You touch it, you fix it!”Sam Wadhwani explaining his guiding principles of good architecture mindset. 😂 I was at the inaugural…
Damnit! Half an hour after I get the email, the super early bird tickets are gone!! If you’re in the #Salesforce space…
Can you force a #Salesforce newbie into a hotshot consultant? 💪🏻Or a partner into your idea of the perfect ‘One’? ❤ Not…
Adulting is hard. 😵Making choices.Being accountable for mistakes. I’ve been having conversations recently about this. For example, whether people should…
My theatrical #SaConJa cog of epicness for #Salesforce Consultants. Thank you Pallavi Agarwal for hosting me for the DC Admin user group where I ran the…
Are you in the Washington DC area?Are you in the #Salesforce space?Is your diary free tonight? Well, how about signing up for…
I’m having a crazy fun and educational time at Florida Dreamin’! Marlene Guerra-Reeve and Tina Woodall talking about their inspiring career path from Admin…
A. Engin Utkan showing how to design flows from conceptual ideas to canvas. Pen and paper may be best to start…
Had a blast yesterday delivering my talk at Florida Dreamin’ with my co-presenter Vi. We talked about the top Secret tips a…
😣 Go-Live delayed due to deployment issue!Gaaahhh have you ever encountered this?! Change sets all ready to go but.. ❌❌❌SEVERITY…
I NEED YOUR HELPPPP (to decide on the book cover!)𝗗𝗮𝘆 𝟰𝟴 – 𝗕𝗼𝗼𝗸 𝗣𝘂𝗯𝗹𝗶𝘀𝗵𝗶𝗻𝗴 𝗖𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 Ok I can’t add a…
The sky is falling!Fireballs from the sky is destroying everything! 🔥 OK, no. Nothing like force majeure happened. There are…
𝗗𝗮𝘆 𝟰𝟯 – 𝗣𝘂𝗯𝗹𝗶𝘀𝗵 𝗮 𝗯𝗼𝗼𝗸 𝗶𝗻 𝟰𝟱 𝗱𝗮𝘆𝘀 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲Oof. Ok, time to admit that I’m probably not going to…
So Alex Warneke and I are doing this thing at the #SFBASummit.If you’re a #Salesforce#BusinessAnalyst, you might want to come and choose your BA…
𝗗𝗮𝘆 𝟯𝟲 – 𝗣𝘂𝗯𝗹𝗶𝘀𝗵 𝗮 𝗯𝗼𝗼𝗸 𝗶𝗻 𝟰𝟱 𝗱𝗮𝘆𝘀 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲Not too far now! I’m currently editing the draft and incorporating…
𝗗𝗮𝘆 𝟯𝟬 – 𝗣𝘂𝗯𝗹𝗶𝘀𝗵 𝗮 𝗯𝗼𝗼𝗸 𝗶𝗻 𝟰𝟱 𝗱𝗮𝘆𝘀 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲 “What else do you think might be important in thinking…
“No, you are not your job.” says Penny Townsend, Partner at #IBM Cracking session tonight at Coacto | Salesforce.com Consultants Cotswold Community User group…
Do you have an advocate?A cheerleader? 🙌 I’ve forgotten how powerful that can be. Just came from the cracking makepositive and OwnBackup Dreamforce #DF22 watch party…
𝗧𝗵𝗲 𝗥𝗜𝗚𝗛𝗧 𝘄𝗮𝘆 𝘁𝗼 𝗮𝘀𝗸 𝘀𝗼𝗺𝗲𝗼𝗻𝗲 𝘁𝗼 𝗯𝗲 𝗮 𝗠𝗲𝗻𝘁𝗼𝗿 “Dear Pei Your LinkedIn post about what consulting partners can…
“Dear PeiI see that you are very experienced in Salesforce and would be great to have you as my mentor!…
𝗗𝗮𝘆 𝟲 – 𝗣𝘂𝗯𝗹𝗶𝘀𝗵 𝗮 𝗯𝗼𝗼𝗸 𝗶𝗻 𝟰𝟱 𝗱𝗮𝘆𝘀 𝗰𝗵𝗮𝗹𝗹𝗲𝗻𝗴𝗲How to find your mentor Rooj and Shok were assigned mentors…
Is it possible to publish a book in 45 days? Of course, say I! 😁 Yes – I know I…
That dance was magical. 🤩Production was flawless, execution – outstanding. ❤Go-live went live well. It was a smooth implementation. What…
FAKE NEWS ALERT!I will NOT be eating donuts live on air tomorrow (no matter how much I might want to)…
#SalesforceBA exam module: User Acceptance 8%What is QA?How do you ensure quality?What’s gold standard?Is “Perfectionism” it?What’s perfect anyway?How do you test…
Woohooo! I managed to get into the #Salesforce London World Tour! And I didn’t need to reel out the puppy dog eyes!…
#Salesforce Partner (SP): It’s so frustrating when customers keep changing their minds! 😠 Me: Tell me about your process of managing…
𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀.What is it?Who does one talk to in a project?What challenges might they face? At our last “This Thing…
I had SO much fun talking to Tristan Lombard 🇺🇦 about #Salesforce, #Testing, #Leadership and delivering #SexyProjects 💃🏻 Special shoutout also to Tara Walton and Andrew Smith at Team Provar Testing for making me…
“If you don’t think its a people problem, it’s a people problem.” – Barton Ledford, Senior Director Salesforce Practice Lead at B3…
Time for the next #PeiItForward Challenge!2 spaces up for grabs at my next Discovery Masterclass (11 June)! If you didn’t get through…
Season 2 of @OnThePeiroll podcast is here! 💃🏻 My first guest this season is Liz Rhodes, COO of Art of Cloud, and…
𝗧𝗵𝗲 𝗙𝗼𝘅 🦊 – 𝗟𝗲𝘃𝗲𝗹 𝟮 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆The Fox knows a bit more than the Grasshopper. She’s not as…
Last few hours to join Zenhao membership! 😎 What I’m good at:– delivering quality projects as a Consulting Project Manager– understanding what…
24 hours left to register for the Zenhao Academy… 🕙 When I first started this, I knew I wanted to create a…
On Sunday night, you get an email where you’ve been asked to – Close your previous project and make sure…
What’s the most important thing to a #Salesforce Partner?Utilisation and chargeability. 💲 Actually, that’s super important to all consulting partners and billable…
“Arg! Why do they do that?!” Sometimes I want to tear my hair out. 😤 I was on a call…
The Zak Zituation “ARGH!” Zak* looked really stressed. “I don’t know what I’m doing and even though everyone’s really kind,…
Would you send your toddler out to get a loaf of bread all on her own?“Don’t forget to count the…
“OMG Can you BE any slower?!”*“Are you trying to be passive aggressive?!” No, I wasn’t having an argument.Actually, what I…
Are all hacks bad? Sometimes ‘short cuts’ are a necessary evil, especially when time is of the essence. When you’re…
I couldn’t believe my eyes. 😯The previous PM had left, and I had just taken over the project and it…
Do you remember when you first figured out how to ride a bike?Or made that dish that was not only…
There is only one scenario where it would be logical to… – have your sales team fill in 9 pages…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟭𝟮 𝗼𝗳 𝟭𝟮 – 𝗢𝗯𝘀𝗲𝗿𝘃𝗮𝘁𝗶𝗼𝗻 I think it’s quite a simple but incredibly important tip…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟵 𝗼𝗳 𝟭𝟮 – 𝗘𝘅𝗽𝗲𝗻𝘀𝗲𝘀 I reckon that expenses won’t be as big a chore…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟴 𝗼𝗳 𝟭𝟮 – 𝗧𝗶𝗺𝗲𝘀𝗵𝗲𝗲𝘁 As a consultant, you’ll have to do timesheets.…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟳 𝗼𝗳 𝟭𝟮 – 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 This is the £64m question, and one that…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟲 𝗼𝗳 𝟭𝟮 – 𝗬𝗼𝘂𝗿 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 Just so you know, all PMs…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟮 𝗼𝗳 𝟭𝟮 – 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 I wrote down the 12 tips that anyone…
Imagine being the Mistress of the skies for over 20 years. Grumpy passengers? Easily managed. 👍🏻Medical Emergencies? No problem. 👌🏻Unexpected…
Many of the larger Salesforce Partners had in-house training programme in place for their consultants, but there was nothing out…
The weeks preceding Go-Live are always so nerve wracking.– Deployment checks– Test scripts– Dress rehearsals– Data migration tests– Functional Testsetc…
“What? You want me to enter EVERY SINGLE OPPORTUNITY?”“What do you mean I’ve got to keep them up to date?”“Every…
I hadn’t realised how much fun I’d have in doing #podcast interviews. What an amazing conversation I had with Chris Pearson, Salesforce Director…
I had a crush on McGyver. 😍Along with The Hoff in Knight Rider and that dude in Airwolf. There was…
Domain Excellence is the first element in my SaConJa* Skills Framework (sounds better than “Cog of Doom” doesn’t it?). This…
Cog of doom.Wheel of death. It’s the last time I ask Husband to help me name diagrams and stuff. 😑…
I’m doing this Thing on Thursday evening at 6pm BST.Kids will have to get their own dinner or eat each…
“How to be a Ninja Consultant in a #Salesforce Discovery.” It’s actually “How to run Discoveries really reallly well” – but that…
Help! Been invited to speak on 9 Sept and need help deciding on the topic! Paul Harris, founder of Coacto |…
You need to go the extra mile to break into the Salesforce Ecosystem. Wise words from Justin Greenberg, #Salesforce BA/Product Owner/ Project Manager/…
Nuance and context is so important.Nowhere more so, than when having an intensively emotional conversation about life and death, as…
How long will you take to learn how to make donuts with only your feet? 👣Uhh … whut? Estimating #Salesforce…
“So talk to me about how you worked out your project estimates.” My ex-colleague, T, had just joined a company…
“So how many sandboxes will you have? Whaaaaat? 😱“Why do I need more than one?” “If you want to replace…