He’s just concluded an EPIC session on #DesignThinking, Excellent #UserDesign and #UserInterface to create joyful #UserExperience. 🥰 With my lovely…
OMG this is GOLD for #BusinessAnalysts! 😍 Richard Ivan giving the detailed lowdown on making sure the User Experience is…
Help users have muscle memory when finding information or features by KEEPING THINGS CONSISTENT: 🍩Tab order 🍩Default Tab 🍩Actions 🍩Activity…
I will never see Heinz bottle the same way again! Along with other examples like AirBnB, we have Richard Ivan…
We have Richard Ivan talking about User Adoption and UX
We have Richard Ivan talking about User Adoption and UX With Vanessa Grant at our monthly Trailblazer group meetup for…
Are you a #BadAssBA? Do you call yourself a #BusinessAnalyst? If so, make sure you’re signed up to our meetup…
For the #BadAssBA in my network! https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=231797&clientkey=BBCC05572F3551CD7692FCADEA3B8414
Design Strategy Technique #1: True outcomes aren’t about implementing Salesforce features or meeting acceptance criteria – they’re about measurable changes…
Strategy isn’t just for strategists—it’s everyone’s responsibility, especially since most Salesforce projects don’t have dedicated strategy roles. Success requires understanding…
“Strategy Design is the end – not the means to the end.” So for example, it’s to Increase Qualified Opportunity…
“Strategy Design is about Discovery” 😍 My love language!! Brian Shea talking about Strategy Design for Business Analysts at our…
GOVERNANCE = My LOVE language ❤️❤️❤️ Jean-Pierre Rizzi 🚀presenting on the topic of #DataMigration for our #BadAssBA‘s trailblazer meetup for…
Key BA Deliverables: 🍩Data Dictionary – to have common language and ELIMINATE MiSuNDerStANdINGS 😒 🍩Data Mapping – make sure you…
Always clean at source (when migrating data) says Jean-Pierre Rizzi 🚀 HEAR HEAR 🙋🏻♀️ Can I upvote this a billion…
Vanessa Grant flying the #BadAssBA flag
Vanessa Grant flying the #BadAssBA flag at London’s Calling to a PAAAAACKED ROOM. 💪🏻 It’s a crash course in #BusinessAnalysis…
I feel like I was born to do this talk 🥰 This topic hasn’t got picked up by any of…
Ooh the non-recorded-no-holds-barred after hours conversation of our #BadAssBA and #BusinessAnalyst trailblazer meetup… A few gold nuggets: 🍩Insecurity over the…
Here are two podcast episodes I did with Tokeer Ahmed where we talked about consulting, projects, and how a graduate…
Are you a #BusinessAnalyst in the #Salesforce ecosystem? Then why are you not at our #BadAssBA Trailblazer meetup I’m hosting…
Look at this. 😒 This is terrible. Just flipping awful. 😖 How can a popular talk at #TDX25 be a…
Are you a #BadAssBA? Are you awake? WHY ARE YOU NOT AT OUR AWESOME Business Analyst Trailblazer community event listening…
🤫 🤫🤫 It’s our super secret not-recorded after-hours Q&A chat at the Business Analyst Trailblazer group! Some of the things…
Practical Tips on How to #DemoLikeASolutionEngineer from Jasmine A. (This is more directed at a pre-sales demo as opposed to…
HOLY MOLY THE BIGGEST NUGGET from Jasmine A.‘s “How to Demo like a Solution Engineer” session at the Business Analysts…
Know where your solution hits when doing a demo: 🍩Align your solution to the personal objectives 🍩Align to the overall…
When doing a demo, you need to KNOW THE BUSINESS 🍩People make a business 🍩Are they all looking the same…
Jasmine A. still battling tech issues
Jasmine A. still battling tech issues (ironically) presenting to the Business Analyst Trailblazer community group on the topic of “Demo…
I think this is the same about life, no? No two people see something EXACTLY the same. 👀👀 Physically see…
The funnest bit of our Salesforce Business Analyst Virtual Community Event is the not-recorded no-holds-barred “After Hours Q&A” that I…
What’s your Worst Project??? OMG Leanne Botwright opened up the floodgates with that question. The responses on the chat from…
JUST BECAUSE WE CAN DOESN’T MEAN WE SHOULD! (ok drop caps now.) 😁 Louder for those at the back please!…
Happening in 4 hrs! Are you a #salesforce #BusinessAnalyst? Do you want to become a #BadAssBA?! Then sign up below…
Here Matthew Morris links
Here Matthew Morris links the role hiearachy into the data model because it allows the questions like who is doing…
Matthew Morris shows how
Matthew Morris shows how the Role Hierarchy diagram is a starter for conversation because it’s like an org chart –…
Matthew Morris highlighting the 4 Lists:
Matthew Morris highlighting the 4 Lists: 🍩Actors (Licenses) 🍩Systems (Status) 🍩Salesforce Objects (Row count & owner) 🍩System-System Integrations Reading a…
Matthew Morris presenting
Matthew Morris presenting “Diagramming Salesforce Solutions” on the Virtual Salesforce #BusinessAnalyst meetup. If you’re a BA and you’re in Salesforce…
Want to learn more about Diagramming Salesforce Solutions from the inimitable Matthew Morris?? Missed my riiiiiiiivetting book launch last Thursday??…
Don’t go through the #AgentForce trailhead
“Don’t go through the #AgentForce trailhead and then announce on social media that you built an Agent in 20 minutes,…
Basic #BusinessAnalyst skills and deliverables.
Basic #BusinessAnalyst skills and deliverables. Ian Gotts drilling into us the basic foundations building a system properly at the Virtual…
“#AgentForce is a #BABA‘s Dream Job”*
Ian Gotts from Elements.cloud is talking at our #Trailblazer Virtual Business Analyst group call with Vanessa Grant. AAALLLL about documentation,…
Coffee! ☕ #BadAssBA! 💪🏻 Omg! Bharat Sharma from Cloudsheer Consulting talking my ♥️ language! Without the #BusinessAnalyst, you’re taking a…
Captain’s log. Stardate 78197.4🤭 Yes you can check it out it that’s true. Yes I’m a trekkie. 🖖🏻 Yes I…
Did you hear about 10K‘s report
Did you hear about 10K‘s report on Salesforce Talent Ecosystem Report? It’s a fascinating read and talks about the #BusinessAnalyst…
Subscribe and bookmark! Especially if you’re a #BusinessAnalyst or an aspiring one! Otherwise, move on to those kitty vids. 🐱…
Oh my word… the magic that comes out when the recording is turned off! 👀 Here in the post-event Q&A…
ARE THERE ANY DATA MIGRATION REQUIREMENTS FOR THIS FIELD?! (The Data architect in me thanks you for this question Vanessa!)…
Jodi Hrbek – you got great shoutouts
Jodi Hrbek – you got great shoutouts at our virtual Trailblazer Community event for Business Analyst tonight! Our audience were…
“I need a new field.” 😬 Tracy Greene – working through what could go wrong when a user asks for…
For the very first time this coming Tuesday (on 27 Aug), I will be co-hosting the next #BadAssBA with Vanessa…
For anyone wanting to learn more about the #BusinessAnalyst role – check this out!! I’ve spent a big part of…
When is 200 x 1 ≠ 1 x 200?When you’re running a frickin test case that’s what! 😫 “How could that…
Going to #DF23?Why not grab my book to read on the plane? 😁 I’m going to be there so if you…
“Whaaat? I didn’t realise a #BusinessAnalyst did all these things!” 😱 Just finished two concurrent Consulting Discovery Masterclass which focused on what…
“𝗜𝘁 𝗱𝗼𝗲𝘀 𝘁𝗵𝗲 𝗷𝗼𝗯.”Badly. Ask me how it actually does the job. “𝗜𝘁’𝘀 𝗼𝗸, 𝗜 𝗴𝘂𝗲𝘀𝘀.”I’m not too sure, but…
Hey all – my talk is up next on today’s sfbasummit (dot)com schedule … in about 1.5 hrs! (6pm UK…
So Alex Warneke and I are doing this thing at the #SFBASummit.If you’re a #Salesforce#BusinessAnalyst, you might want to come and choose your BA…
#SalesforceBA exam module: User Acceptance 8%Do you know your Severity Levels?And no, it’s not the same as Priority Level. Sometimes it’s…
#SalesforceBA exam module: User Acceptance 8%What is QA?How do you ensure quality?What’s gold standard?Is “Perfectionism” it?What’s perfect anyway?How do you test…
#SalesforceBA exam module: User Stories 17% (10 Questions)“Just see what you can do to make things better, will you?” That’s how…
#SalesforceBA exam module: Requirements 17% (10 Questions) #Agile is not perfect.Especially in the world of software implementation like #Salesforce. It’s far better suited…
How to rock that UAT and #SalesforceBA Cert workshop schedule change. I set off to run 26 sessions over as many week…
How might you instruct someone how to make your favourite hot/cold beverage? ☕🍵 We did some Process Mapping exercise yesterday…
Next issue of my newsletter (released tomorrow) focuses on How to make Toenail Pancakes! 🥞🤭 NOT!! Actually I will be…
“Understand how Salesforce features and best practices impact solution options and business processes.” We were doing the #Salesforce BA Exam Working session…
If you haven’t done your exam yet, you might want to attend the no-charge #Salesforce BA Exam Working Group sessions I’m running.…
𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗶𝗻𝗴 𝘀𝘁𝘆𝗹𝗲𝘀 – what’s your style? 💃🏻 In yesterday’s #Salesforce BA cert Working Group session, we discussed the different styles a Business…
𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝘄𝗶𝘁𝗵 𝗦𝘁𝗮𝗸𝗲𝗵𝗼𝗹𝗱𝗲𝗿𝘀 (𝟮𝟰% – 𝟭𝟰 𝗤𝘂𝗲𝘀𝘁𝗶𝗼𝗻𝘀)Salesforce BA exam – second module. We looked at what it means to Know…
Can a mild mannered Business Analyst save humanity from Zombies?!With the right attitude, anything is possible! 😁 That’s what we…
What documents do the #Salesforce Business Analyst write?“Anything their boss asks them to!” 😂 That was probably the best answer to the…
So if the #Salesforce Org is like a human body, what would the #AwesomeAdmin be? 😁 We had a fun game yesterday at the…
Is there such a thing as 𝘁𝗼𝗼 𝗺𝘂𝗰𝗵 diversity when considering who to invite for a workshop? I believe a…
Do #Salesforce BAs need to know the Salesforce platform skills to do their job well? 🤔 𝗜𝘁 𝗱𝗲𝗽𝗲𝗻𝗱𝘀! … is the lawyer-y…
“If we’ve got wind behind us…”“Am sure there’ll be no problems or surprises…”“We’ll be fine… I’m an optimist!” 😬 That’s…
📣 36 hours to win a space at my next #Salesforce Consulting Discovery Masterclass starting 11 June! There has been a few…
Hey, it’s guess the next pizza pie slice of the SaConJa skills framework day! So the puzzle is a little…
As long as my new car is red and has flame throwers to kill zombies, I don’t care about the…
Eliciting Requirements.It’s an Art.So – is your answer a faster horse, a car, or Internet access and home learning kit?…
One of the critical job of a #Salesforce or Microsoft Consultant or a #awesomeadmins is to tactfully challenge requests. So many business applications can…
How are humans and organisations like zombies?No, we don’t eat brains. We can however, get to a point where our…
“Um… John always made sure things like that worked automagically.” They couldn’t figure out why the financial records weren’t coming…
Detail or Big Picture? Ideally both. The ability to focus on the roots and the trees, and the biodiversity around…
“What should we have in the ‘Gender’ picklist field? It’s now more than 2, right?” “Business wants to collect number…
The two things you need to get right if you are looking to implement a CRM system. Make sure that…