“Please handle. ASAP.” And then you see the email chain bouncing between seven different teams. 😬 Ever felt like you’re…
¡No hablo español pero me lo estoy pasando genial! Me gusta! 😍 I don’t speak Spanish but am having a…
#DoGood this holiday season
#DoGood this holiday season by helping out Tristan Lombard and Janeen Marquardt, MBA, PMP make a difference to vulnerable young…
Angela Wick just explained
Angela Wick just explained why BAs who understand AI monitoring will be the ones getting promoted. And honestly? She’s absolutely…
Angela Wick talking about Redefining the #BadAssBA in the Age of AI.
Angela Wick talking about Redefining the #BadAssBA in the Age of AI. She’s just explained something that every BA needs…
Angela Wick just gave us a reality check on the BA role
Angela Wick just gave us a reality check on the BA role that every analyst needs to hear. 💣 Here’s…
The constant message she’s hearing from leaders? If BAs don’t shift how they think and work, we’re heading for some…
The most important skill in Data Science is building human relationships: Rapport, Curiosity, Empathy & Trust. Moses Wootten from UK…
“Think Fast. Move Quick. Score Big” – what businesses can learn from Data + Sports. 🤾🏻♀️ At Tableau User Group…
We pay when we make a mistake – that’s just life. Sometimes the mistake is a small one – like…
I was dropping off sprogs in their scout and CCF (Combined Cadet Force) uniforms at school today to mark Remembrance…
Florida Dreamin’ has a special place in my heart…
Florida Dreamin’ has a special place in my heart… 😍 Because it was my first speaking engagement in USA. Mike…
“You have to sit in the chair for long enough to outthink your own mediocrity.” I really love this quote…
“The goal isn’t to go faster. It’s to find a pace you can keep.” 🏃 We are here at the…
“Would I have the guts to fire the client and people who don’t serve me?” 😬 Mike Morrison shared this…
You can’t go the distance if you’re running in the wrong direction. 🏃♂️ Am at Chris Ducker #leadership summit to…
Taking sprog on work trips is great for bonding time… Not so great for my pocket 😅 “So… When’s your…
Power & Politics – Ooof, “House of cards” vibes over here. ♠️♥️♦️♣️ Synonymous with boot licking and brown-nosing. Insincere flattery.…
“You mean it’s NOT about the sexy stuff I’ve built??? Whaaaattt??”😱 Nope. It’s about #ManagingExpectations. 🎯 The thing is –…
Yesterday at London Admin User Group #LAUG, Abigail Julian asked me about a mistake that still stays with me. I…
My fitness goals have changed over time. 😊 20’s: Get skinnier. My sister-in-law’s wedding dressmaker said I was too fat…
“Everything’s hunky dory.” 😬 “Project’s on track and on budget.” 🤥 “No, no trouble at all.” 👍🏻 In my experience,…
How do you survive three days of non-stop conference energy without completely burning out? 😥 The thing is… Dreamforce is…
Agentforce sessions you can’t miss at #Dreamforce! 🤖 Agentforce is where Salesforce is heading, and your clients might already asking…
“If I’m so great, why am I not in high demand?” 😔 Daniel asked this question during our conversation earlier…
OMG – So excited to see Dreamforce Breakdown – Piyusha Pilania‘s winning Shirtforce tee competition at #DF25! Thanks ☁ Will…
More data sessions you can’t miss at #Dreamforce! 💾 (See yesterday’s video for the first three reasons to attend Mehmet…
I’m NOT going to #Dreamforce but here are reasons 1, 2 and 3 to go! 😍 If you’re a data…
October 7, 2025 This was my most recent newsletter that went out to my peeps, but Anh Phuong Ta wanted…
“I like to freestyle it a little bit you know… And the dog poo makes good fertilizer…” 🐕💩🥴😬 Your peers…
“This is the only course that I’ve found that really focuses on soft skills and different scenarios.” 🥰 Anita Jones…
Sometimes it’s tough to know how to debug ourselves. 🐛 You know that feeling when you’re in a meeting and…
Today’s off-the-record topics included: 🍩The real tea on Dreamforce 2024 (and why some longtime attendees are skipping this year) 🍩Community…
📊 Live from a BA webinar with Laura Brandenburg! Key insight: Value-driven business analysts don’t throw the entire methodology book…
We are talking about the “Business Analyst’s Framework for Success” with Laura Brandenburg who is the founder of Bridging the…
Ever meet someone who just gets you? 🥰 Someone whose vibe matches your crazy, whose humour aligns with yours, and…
“What would an ‘Excellent CRM Consulting Academy’ teach?” 🤔 This question led me to build and design a comprehensive leadership…
Wehey if you caught me and Justyna Krajewska and Stephanie Herrera at #TDX25 wearing these Kindness tees from Shirtforce ……
My advice to the younger me need an upgrade! Especially in the age of AI 🤖
So last Saturday I ran a session on “Slides and Stagecraft” – third session of Johann Furmann‘s #SpeakerLaunchpad initiative. It…
Here’s my controversial POV about Story Points vs Time Estimates 🤺 (i.e. the difference between #Estimating Consulting Projects and internal…
Are you keen to learn a bit more about #PublicSpeaking? The next installment of Johann Furmann‘s #SpeakerLaunchPad kicking off in…
Burnout is real. When I left full-time employment to start Zenhao in 2020, I didn’t realise I would have such…
The next AI Consulting Discovery Masterclass is back and happening on 28 Aug!! And since I’m not great at talking…
#24in24forSams – Hour 7/24
#24in24forSams – Hour 7/24 Lessons from a Crisis Helpline with Safiyyah Gareeboo and Pei Mun Lim https://www.linkedin.com/events/24in24forsams-hour7-247353074658860044289/theater/
#24in24forSams – Hour 17/24
#24in24forSams – Hour 17/24 Navigating Uncertainty and Transitions through Learning with Vicki Moritz-Henry and Pei Mun Lim https://www.linkedin.com/events/24in24forsams-hour17-247353080013245632513/theater/
If you haven’t found your place or your people, you need to keep looking. Don’t give up. I know many…
✅ 32 doodles for next book Salesforce Consulting 101 done! Now am incorporating feedback from AAAALLLL my amazing wonderful beta…
The good, the bad and the ugly of diagrams! Omg Frédérique Mounier talking my love language – diagramming!😍 “A bad…
LinkedIn Help – please can you help my friend Jessica Watson, her profile has been hacked and deleted. I’ve been…
This is another channel that #Samaritans support, alongside voice and webchat for callers who are going through emotional distress, and…
“Andrew, I am going to read the whole Encyclopaedia Britannica to you and we will be the cleverest duo in…
Last week I presented “Critical Thinking in Consulting Project Delivery” mostly in doodles, and asked the audience to share their…
Salesforce Consulting 101 – Chapter 1: The Imposter Syndrome! 😱 This is the book I wish I had when I…
“What’s the one topic that would be the MOST impactful for my friends in India who are in the Salesforce…
“Oh, I’ve been thinking of doing a podcast for the last few years.” “I dream of being a writer some…
HELLLPPPP MEEEEE PLEEEEZEY WEEEEZEY…!! 🙏🏻🙏🏻🙏🏻 #SaveThePei Do you want to help my ÜberHub shed all them donuts he’s eaten 🍩🍩…
What a great event! 😍 The vibes at #PolishDreamin25 has been incredible! I am here for the content and the…
“I am Einstein,who are you?” Christian Szandor Knapp and Daniel Stange do not do boring. Making boring dry tech not-boring…
“🚨🚨🚨🚨 6 warning signs you might be an Architect… Or a Mad person!” Am cracking up at Chetan Chugh‘s Standup…
The Architect workshops are always super fascinating, and Chetan Chugh‘s session here in Wroclaw is incredibly fascinating (for my #InnerArchitect…
The AI revolution is upon us, whether you like it or not. What does this mean for the workforce? As…
🌻Women in AI: Breaking Barriers and Shaping the Future Harpreet Dulai Aisha Ekundayo, PhD and Simina Camin from EPAM Systems…
Summary – of the Discovery of Riches: 🍩Correct audience and context is key! 🍩Understand the ‘now’ 🍩Make sure to investigate…
Step 3: Get your Sherlock Holmes on! 🍩Investigation 🍩Understand Scope 🍩Key user interviews 🍩Org hierarchy vs role hierarchy 🍩Change Management…
Ever sent an email at 11pm and regretted it by 9am? 😬 In a world where one poorly worded message…
“Will I learn about how to use AI to gather requirements, draw process maps, write solution documents and user stories…
How you show up depends on your worldview. Star Trek 🖖🏻 or Star Wars? Are you team RebelAlliance or team…
I wish I had a clone. 👯♀️ And lots of money. 💰💰💰 Then I could travel to AAALLLLLL the AMAZING…
Heyyy if you haven’t yet done so, please follow Zenhao where you’ll find great resources whether you’re a new consultant…
Cori O’Brien Lizzy Roberts and Natalie Larino kicking off the #NonProfitChat IRL 😍 So glad to be part of this!…
#AgentForce #AskMeAnything is where to go
#AgentForce #AskMeAnything is where to go if you have the burning questions for the people in the know. Susannah Kate…
“Communication is key to success in project delivery and change management.” 😍 📣LOUDER for those at the back please! 📣…
“How can this be allowed to happen?!” 😡 The customer was livid. It was an incredibly sticky situation, and it…
Are we creating a world of ham sandwiches when we need gourmet chefs? 🤔 I’ve been wrestling with how AI,…
🤖💚🍀 “The Modern BA’s Toolkit: AI-Powered Discovery” I’m speaking at Irish Dreamin next month! 🥰 I know I know, you’re…
Heya! Meet Timah, a new Salesforce consultant at Cloudacious, juggling two projects in her first week. 😅 🍩 Conflicting PM…
Meet Timah, a fictional consultant diving into the world of Salesforce at Cloudacious. Fresh out of university, she’s assigned to…
Wooot! Cairo Dreamin would not have been possible
Wooot! Cairo Dreamin would not have been possible without these amazing sponsors 😍 Thank you all for making the space…
🚨🚨Top 5 Security tips you can implement TODAY 🍩Regular health checks 🍩Check permissions of Integration Usse 🍩Audit and Delete unnecessary…
“What do you mean you’re yanking my admin access?! How am I going to flex my ego?!?” 😡😡😡 Prag Ravichandran…
“Sexy AI will only make dirty data even dirtier.” Melissa Hill Dees, MBA 💩😅 🚨🚨 Most important quote on AI!!!…
“Would you rather be Han Solo flying the Millennium Falcon or r the guy fixing the toilet on the space…
Cairo Dreamin kicking off
Cairo Dreamin kicking off with Speaker’s and MVP dinner ON A BOAT! ⛴️ So many faces I love so much.…
I see it from over the pond and am so sad at what’s happening 💔 When we don’t treat each…
I’ve been reflecting on what makes some professional relationships truly special, and why I seem to attract amazing people to…
“Using ‘soft’ ‘We’s…” 🤭 “Using ‘soft’ ‘We’s…” 🤭 (ok my humour’s a ‘we’ bit juvenile!) “Assertiveness is like adding salt…
re-watch today’s episode! Now I am going to hunt for some food – something a bit umami-ish and ponder about…
“Is there anything that’s off limits?” “No. Just don’t ask where I live or anything like that.” I told Maria…
“How are you managing expectations about how realistic #AgentForce is and how to understand it’s ROI?” 😬 “How can Marketing…
Just kidding!! 🤭 Jasmine A. asking Ruben Da Rosa from TITAN some tough technical questions … Which he aced! 👊🏻…
🤖 Are we leading AI, or is AI leading us? This question has been niggling at me lately, especially as…
“OMG how dumb!” 😡 “Why would anyone do that?!” “Don’t they have a brain?!?” 😔 What would happen if we…
Does anyone in my network know Google Apps Script really well? Need a bit of help to validate something I…
I still make mistakes. Shock! Horror! 😱 Yeah, of course I still make mistakes. 😁 I coach my team and…
Feeling rebellious! (not like me, I know!) 😱 I think “Stick Figures & Salesforce – a Business Analyst’s Guide to…
Check out my interview on Jon Russell and Mike Gowland‘s “Almost award winning” podcast 🤭 Had a great time talking…
My next Consulting Discovery Masterclass starts next Monday. The complete dates for the sessions are: Nov 11, 14, 18, 21,…
Consulting Discovery Masterclass starting next week! Dates are: Nov 11, 14, 18, 21, 25, 28 and Dec 5… however I…
How do you learn how to talk to someone who’s feeling suicidal? How do you know what to say when…