Mafia.Gangsters.Murderers.Unscrupulous people disappear-ers. That’s what we call people who toss other people into “The Deep End.” 🤿 Ask any consultant…
“Where’s your project manager in all this?” 🤔 I was talking to a stressed out consultant who is a BA…
I believe that the things we pursue in life is done because of one of these three reasons*: 𝗦𝘁𝗮𝘁𝘂𝘀 𝗥𝗼𝗹𝗲𝘀,…
𝗧𝗶𝗽 𝟱: 𝗠𝗮𝘀𝘁𝗲𝗿 𝘁𝗵𝗲 𝗮𝗿𝘁 𝗼𝗳 𝗣𝗲𝗿𝘀𝘂𝗮𝘀𝗶𝗼𝗻 𝗮𝗻𝗱 𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲(By understanding power and politics and how it affects human behaviour).Fascinating stuff,…
𝗧𝗶𝗽 𝟰: 𝗠𝗮𝘀𝘁𝗲𝗿 𝗧𝗶𝗺𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁In other words: Learn how to Remove Non-Value Add Activities. #SalesforceConsultants are usually pretty autonomous, in that…
I left a very cushy and lucrative job as a Senior Salesforce Project Manager a few years ago. 😬 It…
𝗧𝗶𝗽 𝟮: 𝗕𝗲 𝗮 𝘀𝘁𝘂𝗱𝗲𝗻𝘁 𝗼𝗳 𝗵𝘂𝗺𝗮𝗻 𝗻𝗮𝘁𝘂𝗿𝗲*.Hey, how come he did that? It’s insane! 😱Why would anyone in their…
𝗧𝗶𝗽 𝟭: 𝗧𝘂𝗿𝗻 𝘆𝗼𝘂𝗿 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗱𝗲𝗯𝘂𝗴 𝗺𝗼𝗱𝗲 𝗢𝗡. (𝗣𝗮𝗿𝘁 𝟮) Self awareness particularly during Discovery as part of a consulting…
Tip 1: Turn your internal debug mode ON.“What are you talking about?” 🤔 I hear you ask. Just like what…
Have you ever been part of a symphony? 🎶Where the different instruments create exquisite melodies that blends so beautifully? It’s…
My submission has been accepted for the #salesforce Architect blog! 😃YAY! This topic had been percolating in my mind since I first…
“Clients would not pay for Discovery.”“It will take too long.”“The client says it’s a simple Sales Cloud implementation.” “Your CV…
“You are SUCH a disappointment.”“I cannot believe that someone of your calibre can produce such SH!T work.”“You can’t even do…
“Bla bla jargon bla important word bla bla doohicky TLA klingon toyota bla bla banana, you understand?” 😱 We all…
Emotional Resilience 💖 and Structural Resilience 🏛 I believe that we need these two types of resilience to weather the…
“None of the above.”You know those people. – Those who just poo-poo other people’s ideas and suggestions. 💩 – Those…
Nature vs Nurture… The eternal debate. What do you think?Are you #TeamNature 🌱 or #TeamNurture 💩*? None of us are exactly who we were…
“I know what I’m doing!!”Mmm maybe yes, maybe no. Is there such a thing as an uncoachable person? Can someone…
Knock! Knock!Who’s there?UATOMG U AT THE DOOR ALREADY?! I AM UNDRESSED AND NOT READY YET!!! 😨 😁OK OK, it isn’t…
“T’is but a flesh wound.” said the Black Knight with both arms chopped off. And yes, you should watch Monty…
Tomorrow I will be spending the afternoon with the inspiring Gemma Blezard, and recording an interview about the topic of Leadership…
Squid games minus violence, death, blood and gore?! YES PLEASE! 😍 Physical: 100 is on Netflix and I am HOOKED.…
This is exactly what I mean when I say:“Make the implicit, explicit.” Never assume. It is true of neurotypicals too.…
“Chocolate is the best ice cream flavour in the world! You’re a loser if you disagree!” 🍫🍦“Co-habit before marriage?? That’s…
What if no one comes to my party? 😳What if they hate it?What if there’s a fight? ⚔️What if something…
🔺Update!! 🔺Anyone wanting to attend meet-up below, please RSVP on the trailblazer community group site as organisers need to manage…
Kevin* left his executive role after a fundamental disagreement about values with the CEO to join another company.…. and his…
🔺Trigger alert!🔺Prisoners are people too.Some of them have done really really bad things. They are able to call #Samaritans when they are…
My heart is so broken 💔I cannot even begin to imagine what it’s like for those who are directly affected…
What’s happened in Turkey and Syria is devastating. Please do what you can. A. Engin Utkan shared a link below where…
It really doesn’t cost much to be nice. It’s not being– petty– passive aggressive– sarcastic– belittling– judgemental It’s seeing the…
“We sent you to the best schools, got you the most expensive tutors… and now you tell us you don’t…
“How can you be lonely when you’ve got your family around you?!” 😕 Yes, we can feel lonely and isolated…
“Nothing in life is free.”So says the cynic who knows the price of everything but the value of nothing. FIE!…
“I am not feeling like my best self today. Can you remind me of who I am?”What a beautiful question.…
Ever made decisions that came back to bite you in the bum? Such as sweeping difficult issues under the carpet?…
𝗪𝗵𝗮𝘁 𝘀𝗵𝗼𝘂𝗹𝗱 𝗜 𝗮𝘀𝗸 𝗮 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗮𝗯𝗼𝘂𝘁 𝘁𝗵𝗲𝗶𝗿 𝗲𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗨𝘁𝗶𝗹𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗧𝗮𝗿𝗴𝗲𝘁𝘀 𝘄𝗵𝗲𝗻 𝗶𝗻𝘁𝗲𝗿𝘃𝗶𝗲𝘄𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗿𝗼𝗹𝗲? This is…
“Please can you have this done by next Friday?” A. You schedule time every day to work on the task…
FAKE NEWS ALERT!I will NOT be eating donuts live on air tomorrow (no matter how much I might want to)…
#SalesforceBA exam module: User Acceptance 8%Do you know your Severity Levels?And no, it’s not the same as Priority Level. Sometimes it’s…
#SalesforceBA exam module: User Stories 17% (10 Questions)“Just see what you can do to make things better, will you?” That’s how…
#SalesforceBA exam module: Requirements 17% (10 Questions) #Agile is not perfect.Especially in the world of software implementation like #Salesforce. It’s far better suited…
How to rock that UAT and #SalesforceBA Cert workshop schedule change. I set off to run 26 sessions over as many week…
“OMG! Mum! You can’t post this!” 😱“Umm babe… don’t you think it’s a bit NSFW?” 😁 (cough) So anyway, I…
How might you instruct someone how to make your favourite hot/cold beverage? ☕🍵 We did some Process Mapping exercise yesterday…
Next issue of my newsletter (released tomorrow) focuses on How to make Toenail Pancakes! 🥞🤭 NOT!! Actually I will be…
Sometimes it feels like making a decision is a “for life” one.And that makes people not want to decide. Many…
“Understand how Salesforce features and best practices impact solution options and business processes.” We were doing the #Salesforce BA Exam Working session…
If you haven’t done your exam yet, you might want to attend the no-charge #Salesforce BA Exam Working Group sessions I’m running.…
𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗶𝗻𝗴 𝘀𝘁𝘆𝗹𝗲𝘀 – what’s your style? 💃🏻 In yesterday’s #Salesforce BA cert Working Group session, we discussed the different styles a Business…
𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗖𝗼𝗻𝗱𝘂𝗰𝘁 – 𝗞𝗲𝗲𝗽𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝘄𝗼𝗿𝗱Integrity seems to be something few know the meaning of.Ask our outgoing Prime Minister He-Who-Needs-A-Haircut…
Can a mild mannered Business Analyst save humanity from Zombies?!With the right attitude, anything is possible! 😁 That’s what we…
What documents do the #Salesforce Business Analyst write?“Anything their boss asks them to!” 😂 That was probably the best answer to the…
So if the #Salesforce Org is like a human body, what would the #AwesomeAdmin be? 😁 We had a fun game yesterday at the…
Is there such a thing as 𝘁𝗼𝗼 𝗺𝘂𝗰𝗵 diversity when considering who to invite for a workshop? I believe a…
𝗙𝗔𝗤 – 𝗙𝗿𝗲𝗲 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗕𝗔 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗚𝗿𝗼𝘂𝗽 (𝟴 𝗝𝘂𝗹𝘆 – 𝟭𝟮 𝗔𝘂𝗴)Holy moly! 260+ sign-ups…! I will definitely have to…
𝗙𝗿𝗲𝗲 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗕𝗔 𝗘𝘅𝗮𝗺 𝗪𝗼𝗿𝗸𝗶𝗻𝗴 𝗚𝗿𝗼𝘂𝗽 (8 July – 12 Aug)If no one’s heard, there’s this new #Salesforce exam coming out on…
Eat that Frog!Fear is all in your mind!Failure is not an option! Sometimes it is confusing to know what to…
I believe that just like any other tool, the problem is rarely technology. Most of the time it’s the ‘people’…
𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭 – 𝗚𝗿𝗮𝘀𝘀𝗵𝗼𝗽𝗽𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝟲/𝟲“Why did you decide on this solution for this User Story?” A. “Um,…
Yeah, I know all consultants love doing timesheets. 😁 We love it so much that we save a big chunk…
“You put the tea bag in the bin?? IT GOES INTO THE COMPOST!” “WHO LEFT THEIR CLOTHES ON THE FLOOR?!…
𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿 𝗟𝗲𝘃𝗲𝗹 𝟭 – 𝗚𝗿𝗮𝘀𝘀𝗵𝗼𝗽𝗽𝗲𝗿 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 𝟱/𝟲 “But I know my sh!t! The customer was ABSOLUTELY wrong in their…
Do you Insta?Or Twitter?Or TikTok? I’m learnin how to spread my wings and try other platforms 😁 𝗜𝗻𝘀𝘁𝗮: 𝗜𝗳 𝘆𝗼𝘂…
“Looks like you’re not cut out to be a consultant.” “No you can’t talk to the customer. Just build what…
Speaking to Gemma Blezard has got to be one of the most emotional things I’ve done. She is a mother, Salesforce Architect,…
𝗧𝗵𝗲 𝗧𝗼𝗿𝘁𝗼𝗶𝘀𝗲 🐢 – 𝗟𝗲𝘃𝗲𝗹 𝟱 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆 Head of Delivery.Practice Director. These two opportunities came across my path…
Serendipity. 🍀❤️ It’s when luck, good fortune, and beauty happens in a mini explosion of magic. It’s when you meet…
What would you do if your country’s law says that the last name + email address + horoscope sign cannot…
Caught Maya Weintraub Kaye‘s outstanding session on the “5 things every PM needs for a Successful Delivery” at London’s Calling Ltd today! This…
“A disciplined mind writes Gold Standard user stories.” Buddha OK, haha! Maybe she didn’t say that!😁 It still doesn’t change…
“I cannot deliver this in the way that you want in the timeframe.”This is a tricky message to deliver to…
“Don’t do stuff on my org and then not document it!” 😖Rachel D.‘s frustration isn’t uncommon. This is just one…
Do you do sprint retros outside of projects? ÜberHub and I did that when he flew out to Prague to…
I’ve always believed that Cruelty, Disrespect and Evil Heinousness is the key foundation for high performing teams. 😈 Haha! No…
What do princesses, dwarves and dying 😵 have to do with searching and sorting large data volume #LDV in #Salesforce list views?? Loads apparently!…
When you’re in a hurry, you might– forget to brush your teeth– put on crumpled clothes– send off that proposal…
“You’re an evil genius and I would love to be your sidekick!”😈“You’re awesome that’s why you’re my BFF!”“You always help…
𝗧𝗵𝗲 𝗢𝘄𝗹 🦉 – 𝗟𝗲𝘃𝗲𝗹 𝟯 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆We Project Managers just love our Owls because… The Owl has a…
Are you a hoarder? Collector of things that you say ‘just in case’ but in actual fact you just didn’t…
Are you an ‘I’ dotter and a ‘T’ crosser?Do you label your fields with the correct Descriptions?Do you document and…
One of the things I love about doing #podcasts is that I get to dive into really interesting topics with people who…
𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀.What is it?Who does one talk to in a project?What challenges might they face? At our last “This Thing…
I had SO much fun talking to Tristan Lombard 🇺🇦 about #Salesforce, #Testing, #Leadership and delivering #SexyProjects 💃🏻 Special shoutout also to Tara Walton and Andrew Smith at Team Provar Testing for making me…
“If you don’t think its a people problem, it’s a people problem.” – Barton Ledford, Senior Director Salesforce Practice Lead at B3…
Time for the next #PeiItForward Challenge!2 spaces up for grabs at my next Discovery Masterclass (11 June)! If you didn’t get through…
You’re a newbie and you’ve just joined a big #Salesforce Consulting Partner. (Yess! 👊🏻) You also just landed your first project (Awesome!…
Ugg! My ‘waterproof’ phone case wasn’t really waterproof!🌊📱😵📵 It happened while we were ‘cave dipping’ in the beautiful underground Mexican…
Some of the things that contribute to “scope creep” in a #Salesforce project– poor definition of requirements– poor stakeholder management– poor change…
Just listened to a cracking Talent Hub episode with Ben Duncombe interviewing Ben Fuller about the resourcing state of the Salesforce ecosystem. 𝗧𝘄𝗼 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:𝗡𝗲𝘄𝗯𝗶𝗲𝘀 – don’t just focus…
Lots of us have been there.The moment when you wished you took care of the problem when it was small,…
Are you a Taker or a Giver? #Salesforce#ohana showcases some of the most amazing side of humanity, with examples of kindness…
Ever played a game where you didn’t know the rules?Did you win?I bet the answer is a negatory. When everyone…
Do you want to truly understand what it takes to become an outstanding #Salesforce consultant? Whether you are a SF Admin, or…
Who owns your motion?The direction, trajectory and speed? Not your coach, your mentor, your parent, your boss, your team…You do!…
I am right. You are wrong.I am smart. You are dumb.I am superior. You are not. The world feels even…
Decision making is very much like a Google Map exercise in getting from where I am to where I want…
Preparing for a new #Salesforce Consultant role𝗕𝗼𝗻𝘂𝘀 𝗧𝗶𝗽 𝟭 𝗼𝗳 𝟯 – 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗣𝗿𝗼𝗯𝗮𝘁𝗶𝗼𝗻 So you got that job with that…
Role play can be quite hard, and nerve wracking!However, Talia Johnson ☁️ and Bryan Bemis did a sterling job playing a Developer and a…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟭𝟬 𝗼𝗳 𝟭𝟮 – 𝗠𝗮𝗻𝗮𝗴𝗲 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 The secret of happiness.Do you want to know what…