Just finished submitting 7 brand new talks to Irish Dreamin and coffee&force – Salesforce portal / foundation for Polish Dreamin,…
Bonjour! Venez-vous sur French Touch Dreamin’? 🥐🥖 Just back (and still jetlagged) from Mexico Dreamin… I will be on the…
¡No hablo español pero me lo estoy pasando genial! Me gusta! 😍 I don’t speak Spanish but am having a…
Also if you didn’t attend our #BadAssBA call earlier
Also if you didn’t attend our #BadAssBA call earlier, you’ll have missed out on the extremely hilarious and entertaining #EnglishDuckRace…
Someone recently told me: “ChatGPT can spit out user stories, acceptance criteria, and test cases. What do we need BAs…
Here’s the highlight of the slide with a little help from otter and claude: 🍩Strategic Alignment – Define and Lead…
Angela Wick just explained
Angela Wick just explained why BAs who understand AI monitoring will be the ones getting promoted. And honestly? She’s absolutely…
Angela Wick talking about Redefining the #BadAssBA in the Age of AI.
Angela Wick talking about Redefining the #BadAssBA in the Age of AI. She’s just explained something that every BA needs…
Angela Wick just gave us a reality check on the BA role
Angela Wick just gave us a reality check on the BA role that every analyst needs to hear. 💣 Here’s…
The constant message she’s hearing from leaders? If BAs don’t shift how they think and work, we’re heading for some…
Are you a #BadAssBA? ARE YOU AWAKE?! Then you Need To Be here! Angela Wick talking about Redefining the #BadAssBA…
This coming Saturday on 22 Nov – @North Africa Dreamin’ in Casablanca organised by inimitable Houssam SAOUDY ☁ and Abdelhakim…
Congrats Chinasa Okafor!! You’re on your way to West Africa Dreamin!!! I feel so lucky to be part of Shirtforce…
The most important skill in Data Science is building human relationships: Rapport, Curiosity, Empathy & Trust. Moses Wootten from UK…
“Think Fast. Move Quick. Score Big” – what businesses can learn from Data + Sports. 🤾🏻♀️ At Tableau User Group…
We pay when we make a mistake – that’s just life. Sometimes the mistake is a small one – like…
“AI is going to make the #BusinessAnalyst role obsolete.”
“AI is going to make the #BusinessAnalyst role obsolete.” WHAAAT? I say indignantly! 😠 You’re talking out of your pie-hole!…
If I were going to Dubai Dreamin’ this year
If I were going to Dubai Dreamin’ this year happening on Saturday 15 Nov, I would totally attend these sessions:…
So grateful to be part of Shirtforce where we are making a difference in the community, this time by paying…
If I was going Down Under to True Blue Blazing coming up on Friday 14 Nov I’d totally be going…
I’ve been answering crisis calls for Samaritans for over 17 years now. Mostly late nights. Becuase that’s when people are…
Florida Dreamin’ has a special place in my heart…
Florida Dreamin’ has a special place in my heart… 😍 Because it was my first speaking engagement in USA. Mike…
I had a blast at last year’s Irish Dreamin‘s inaugural conference! Topics, speakers, food, people, venue, sponsors – 💯 10/10…
You can’t go the distance if you’re running in the wrong direction. 🏃♂️ Am at Chris Ducker #leadership summit to…
#UserAdoption includes intentional design of Training – Daniel Gorton, MSW giving us the lowdown on designing Empathetic & Joyful User…
WHOA – WE ARE TALKING ABOUT TESTING! 💪🏻 QA is something we don’t talk about enough, but Daniel Gorton, MSW…
Discovering & Designing What Humans Really Want – by Daniel Gorton, MSW at this month’s #BadAssBA meetup Solve for Business,…
The Strategy for Designing Delightful User Experiences with Daniel Gorton, MSW at our #BadAssBA meetup this month. Iterate on Governance…
THe chat at our #BadAssBA meetup today with Daniel Gorton, MSW is FIRE 🔥🔥🔥 I love how interactive this session…
Understand Human Needs, Feelings & Goals ❤️ I am loving Daniel Gorton, MSW session on “Delivering Empathetic and Joyful User…
‘Quick Action’ buttons is a favourite because UI can be made joyful with minimal effort. User Experiences – FOcus on…
Consider ALL humans throughout a project – Daniel Gorton, MSW talking about Delivering Empathetic and Joyful User Experiences. 🍩Convene a…
Are you a #BadAssBA? Are you AWaKe?! Then Why Are You Not At Our Meetup?! We have Daniel Gorton, MSW…
Power & Politics – Ooof, “House of cards” vibes over here. ♠️♥️♦️♣️ Synonymous with boot licking and brown-nosing. Insincere flattery.…
One not to miss people! Looking forward to having Daniel Gorton, MSW with us on our #BadAssBA meetup on Tuesday…
Join us for a live conversation on what’s really changing in the Salesforce ecosystem and the shift we’re all feeling…
So I’ll be talking to Saurabh Gupta, CEO of GPTfy about AI and the talent pipeline this Friday at 3pm…
It is also the end of an era at London Salesforce Admin User Group #LAUG Claire Jones ☁ and Matthew…
I NEED YOUR HELP! Am being interviewed at London Admin User Group tomorrow for “Interview with an Admin” tho the…
The Dreamforce paradox… 🤔 If you’re there – you’re probably somewhere between overwhelmed and energized. 😅 You’ve been to amazing…
Look for this shirt at #Dreamforce! 👕 😍 This is the Dreamforce Breakdown T-shirt – the winning design from the…
Take a pic of yourself with one of the cracking Shirtforce tee to add another amazing shirt for your…
How do you survive three days of non-stop conference energy without completely burning out? 😥 The thing is… Dreamforce is…
Agentforce sessions you can’t miss at #Dreamforce! 🤖 Agentforce is where Salesforce is heading, and your clients might already asking…
“If I’m so great, why am I not in high demand?” 😔 Daniel asked this question during our conversation earlier…
Man… Tristan Lombard is absolutely pulling his punches here.
Man… Tristan Lombard is absolutely pulling his punches here. It is time to review the big V in V2MOM. #CognitiveDissonance…
Well-architected, Autiomation & Security – more unmissable sessions at #Dreamforce! 😍 Here are three more sessions I’d absolutely block out…
OMG – So excited to see Dreamforce Breakdown – Piyusha Pilania‘s winning Shirtforce tee competition at #DF25! Thanks ☁ Will…
Dreamforce is coming
Dreamforce is coming, and lots of people are excitedly planning their trip. 🌟 But not everyone might be feeling the…
More data sessions you can’t miss at #Dreamforce! 💾 (See yesterday’s video for the first three reasons to attend Mehmet…
I’m NOT going to #Dreamforce but here are reasons 1, 2 and 3 to go! 😍 If you’re a data…
“Architecting off platform.” Whuuutt 😱 whaddayamean?? Not ON Salesforce?! Blasphemy!! 😅 I’m only being a tad facetious. Martin Gardner from…
October 7, 2025 This was my most recent newsletter that went out to my peeps, but Anh Phuong Ta wanted…
I can’t get to oz this time around but it looks like a cracking conference! Get your ticket now! 🥰…
For the me who started as a new consultant oh-so-many years ago. If you’re new to project delivery, in particular…
I so LOVE our #ZenClub community! 😍
I so LOVE our #ZenClub community! 😍 Our first session since rebranding our TTEOF – This Thing Every Other Friday…
“This is the only course that I’ve found that really focuses on soft skills and different scenarios.” 🥰 Anita Jones…
Today’s off-the-record topics included: 🍩The real tea on Dreamforce 2024 (and why some longtime attendees are skipping this year) 🍩Community…
A 5🌟 #BadAssBA Quratulain Tariq whose #BusinessAnalyst exam was interrupted BY AN EARTHQUAKE!!! 😱 AND THEN CAME BACK TO PASS…
Shoutout to Azim Talib who was featured at IIBA websi
Shoutout to Azim Talib who was featured at IIBA website, who also got a new role 🥰 So proud of…
I think this can be applied to all things, not just #BadAssBA response 😂 Child: Can we have ice cream…
📌Step 8: Assess the Value Created After all the activity – solving problems, detailing requirements, configuring systems – it’s easy…
📌Step 7: Help the Business Implement the Solution Laura Brandenburg just shared a love-hate story from her book: A document…
📌Step 6: Support Technical Implementation (Be the bridge, not a bottleneck) Laura Brandenburg on the BA’s role during implementation: Your…
🛠️ The Business Analyst Blueprint: Analysis vs Communication Techniques Laura Brandenburg just broke down her full technique framework: 🍩Business-Level: Process…
🔍 Step 5: Define Detailed Requirements (The bulk of BA work) Laura’s reminder: Even though we discovered a lot in…
⏰ Step 4: The BA Plan (Yes, even though BA work is hard to plan) Laura Brandenburg on the most…
📊 The simple diagram that prevents project derailment Laura Brandenburg’s secret weapon: The System Context Diagram What it shows: Your…
🤖 Game-changer: Use annotated templates to train AI Laura Brandenburg just shared her favorite AI prompt strategy (and it’s brilliant):…
📋 Step 3: Define Scope (Make the business needs tangible) Scope isn’t just a checklist – it’s how you help…
🎯 What good business objectives look like Laura Brandenburg’s formula: 2-5 objectives that are actionable, clear, and logically connected They…
💡 Step 2: Discover the Primary Business Objectives If your goal is to deliver value, you need to understand what…
⚠️ Step 1: Get Oriented (or risk moving in the wrong direction) Laura Brandenburg’s wisdom: “You can’t deliver value unless…
🔍 BA skills aren’t just for big projects—they work on EVERYTHING Laura Brandenburg just shared how the BA framework applies…
📊 The 8-Step Business Analysis Process Framework Laura Brandenburg just walked through her proven framework (the foundation of her book):…
⚠️ The reality check #BadAssBAs need to hear:
⚠️ The reality check #BadAssBAs need to hear: Laura Brandenburg just broke down the challenges that keep BAs from delivering…
📊 Live from a BA webinar with Laura Brandenburg! Key insight: Value-driven business analysts don’t throw the entire methodology book…
We are talking about the “Business Analyst’s Framework for Success” with Laura Brandenburg who is the founder of Bridging the…
Do you want to create a resillient career and future? Come join Piyusha Pilania and myself as we talk about…
If you take a selfie wearing this shirt with Piyusha Pilania at #DF25 with the #DFPSquared and tag myself and…
“How do you become not just an excellent consultant, but a better human being?” 🤔 This question hits at the…
“What would an ‘Excellent CRM Consulting Academy’ teach?” 🤔 This question led me to build and design a comprehensive leadership…
You know what? QA is boring. 😐 It can be grinding and tedious. But it can also be a deeply…
I love Conni Stock ❤️ She is so honest, and she helps me talk about why I built Zenhao Academy.…
The next evolution of Zenhao Academy
The next evolution of Zenhao Academy membership community will launch on 1 Oct! 🥰 To date, I’ve focused on the…
“Drowning in our own black holes in our head and heart.” 💔 Please support Michaela Janikovicova by donating to #Samaritans,…
What’s wrong with Ana Crasi‘s video testimonial below? 👇🏻
What’s wrong with Ana Crasi‘s video testimonial below? 👇🏻 Apart from the lovely bit at the end that made me…
So last Saturday I ran a session on “Slides and Stagecraft” – third session of Johann Furmann‘s #SpeakerLaunchpad initiative. It…
Here’s my controversial POV about Story Points vs Time Estimates 🤺 (i.e. the difference between #Estimating Consulting Projects and internal…
#SalesforceDiscovery101 kindle version is OUT!
#SalesforceDiscovery101 kindle version is OUT! Finally got this one off my to-do list 😁 Conversations with Rodrigo Rosas Zamudio and…
He’s just concluded an EPIC session on #DesignThinking, Excellent #UserDesign and #UserInterface to create joyful #UserExperience. 🥰 With my lovely…
OMG this is GOLD for #BusinessAnalysts! 😍 Richard Ivan giving the detailed lowdown on making sure the User Experience is…
Help users have muscle memory when finding information or features by KEEPING THINGS CONSISTENT: 🍩Tab order 🍩Default Tab 🍩Actions 🍩Activity…
Minimum Viable Product is essential to test assumptions. That’s what #DesignThinking is based on. Richard Ivan from LendInvest (LSE: LINV)…
I will never see Heinz bottle the same way again! Along with other examples like AirBnB, we have Richard Ivan…
We have Richard Ivan talking about User Adoption and UX
We have Richard Ivan talking about User Adoption and UX With Vanessa Grant at our monthly Trailblazer group meetup for…
Listening to the amazing Piyusha Pilania and Prag Ravichandran talking about effective Sales Enablement! 😍 You might still be able…
Are you a #BadAssBA? Do you call yourself a #BusinessAnalyst? If so, make sure you’re signed up to our meetup…
Social skills and the art of building human relationships using emotional intelligence. 💗 Yes, AI can draft process maps, write…
If you’re in need of a Salesforce fractional solution architect who deeply cares about the joyful user experience (thus increasing…