“But what if we say the wrong thing and the caller hangs up on me?” 😥 Our Jan cohort of…
Oh my daaaaayyys Cairo Dreamin is JUST around the corner
Oh my daaaaayyys Cairo Dreamin is JUST around the corner and I am GUTTED I can’t be there! 😭 BUT!…
Why isn’t there a course that covers BOTH the technical and business side of Agentic delivery? 🤔 BUT OF COURSE…
Alex Borland Here’s something I wrote a couple of years back about communication that compels action (on your post about…
You’ve been handed a $850K project with a 6-month timeline. 😱😱😱 The catch? It’s a merger integration. Two companies that…
Just discovered SalesforceChaCha and it so happens we are both talking #WellArchitected in our newsletter this week! Thank you Anh…
How do you influence when you have no authority? When the political landscape feels charged and full of danger? 💣…
ARGH! My stomach dropped when I saw this message! 😱😱😱 But .. but.. but.. it’s all in the cloud! What…
#OnThePeiroll: The Newsletter that teaches things Trailhead Doesn’t.
#OnThePeiroll: The Newsletter that teaches things Trailhead Doesn’t. How to Build the Right Things. For the Right Reasons. The Right…
We are on our #SnowManRace in the after-hours super secret unrecorded chat at our monthly #BadAssBA TrailblazerCommunityGroup meetup with the…
This #BusinesAnalyst #BadAssBA conversation has surfaced topics like #BurnOut #ImposterSyndrom and all the things we struggle with at work. This…
What advice do you wish someone had given you: Here are some answers from our panelist Paul Ginsberg Kristyna Turner…
Ashley Douglas, APTD talks about HER #BadAssBA journey
Ashley Douglas, APTD talks about HER #BadAssBA journey at our monthly trailblazer meetup I co-lead with the amazing Vanessa Grant…
Advisory doesn’t have to mean detached. As careers progress, the work often shifts from hands-on delivery to advisory and strategy.…
“Which #BusinessAnalysis skill turned out to be the most transferable skill?
“Which #BusinessAnalysis skill turned out to be the most transferable skill?” asks Vanessa Grant on our monthly #BadAssBA. For Ashley…
We are talking about the important #BusinessAnalysis skills at our monthly TrailblazerCommunity meetup group with Paul Ginsberg Kristyna Turner and…
Are you a Salesforce #BadAssBA?! Are you AwAKe?! If so why are you not at our monthly meetup?! The last…
That moment when you realise you have to tell the client: “We’re missing go-live.” 😱😱😱 Your stomach drops. Your mind…
Come get your #KindnessNotCriticism tee from meeee courtesy of Shirtforce 😍 https://www.linkedin.com/posts/shirtforce_hothouse-kindness-salesforce-activity-7404102514570264576-d6nP?utm_source=share&utm_medium=member_desktop&rcm=ACoAABr1aRkB0PeVZDHZPj7ct_TlERa75BEYJiA
THIS!!! THISSSS!!!! 👇🏻👇🏻👇🏻 Just because AI makes it easy, doesn’t make it right!! When CRM and data modelling became so…
It’s been a mad year, a crazy one that may have felt really tough for many people. 😕 It can…
#BadAssBA peeps can be BadAss everywhere
#BadAssBA peeps can be BadAss everywhere so if you’ve done any work outside the Salesforce ecosystem recently come let us…
Oo la la! 🇫🇷🥖🥐 French Touch Dreamin’, the last dreamin conference of the year did not disappoint! This year authors…
What a low-effort way to #GrabSomeGoodKarma 😍 Get yourself a cracking tee and #LookGood https://www.linkedin.com/posts/shirtforce_salesforce-trailblazercommunity-conference-activity-7401203411595153408-R1A6?utm_source=share&utm_medium=member_desktop&rcm=ACoAABr1aRkB0PeVZDHZPj7ct_TlERa75BEYJiA #DoGood
Just finished submitting 7 brand new talks to Irish Dreamin and coffee&force – Salesforce portal / foundation for Polish Dreamin,…
Bonjour! Venez-vous sur French Touch Dreamin’? 🥐🥖 Just back (and still jetlagged) from Mexico Dreamin… I will be on the…
¡No hablo español pero me lo estoy pasando genial! Me gusta! 😍 I don’t speak Spanish but am having a…
Also if you didn’t attend our #BadAssBA call earlier
Also if you didn’t attend our #BadAssBA call earlier, you’ll have missed out on the extremely hilarious and entertaining #EnglishDuckRace…
Someone recently told me: “ChatGPT can spit out user stories, acceptance criteria, and test cases. What do we need BAs…
Here’s the highlight of the slide with a little help from otter and claude: 🍩Strategic Alignment – Define and Lead…
Angela Wick just explained
Angela Wick just explained why BAs who understand AI monitoring will be the ones getting promoted. And honestly? She’s absolutely…
Angela Wick talking about Redefining the #BadAssBA in the Age of AI.
Angela Wick talking about Redefining the #BadAssBA in the Age of AI. She’s just explained something that every BA needs…
Angela Wick just gave us a reality check on the BA role
Angela Wick just gave us a reality check on the BA role that every analyst needs to hear. 💣 Here’s…
The constant message she’s hearing from leaders? If BAs don’t shift how they think and work, we’re heading for some…
Are you a #BadAssBA? ARE YOU AWAKE?! Then you Need To Be here! Angela Wick talking about Redefining the #BadAssBA…
This coming Saturday on 22 Nov – @North Africa Dreamin’ in Casablanca organised by inimitable Houssam SAOUDY ☁ and Abdelhakim…
Congrats Chinasa Okafor!! You’re on your way to West Africa Dreamin!!! I feel so lucky to be part of Shirtforce…
The most important skill in Data Science is building human relationships: Rapport, Curiosity, Empathy & Trust. Moses Wootten from UK…
“Think Fast. Move Quick. Score Big” – what businesses can learn from Data + Sports. 🤾🏻♀️ At Tableau User Group…
We pay when we make a mistake – that’s just life. Sometimes the mistake is a small one – like…
“AI is going to make the #BusinessAnalyst role obsolete.”
“AI is going to make the #BusinessAnalyst role obsolete.” WHAAAT? I say indignantly! 😠 You’re talking out of your pie-hole!…
If I were going to Dubai Dreamin’ this year
If I were going to Dubai Dreamin’ this year happening on Saturday 15 Nov, I would totally attend these sessions:…
So grateful to be part of Shirtforce where we are making a difference in the community, this time by paying…
If I was going Down Under to True Blue Blazing coming up on Friday 14 Nov I’d totally be going…
I’ve been answering crisis calls for Samaritans for over 17 years now. Mostly late nights. Becuase that’s when people are…
Florida Dreamin’ has a special place in my heart…
Florida Dreamin’ has a special place in my heart… 😍 Because it was my first speaking engagement in USA. Mike…
I had a blast at last year’s Irish Dreamin‘s inaugural conference! Topics, speakers, food, people, venue, sponsors – 💯 10/10…
You can’t go the distance if you’re running in the wrong direction. 🏃♂️ Am at Chris Ducker #leadership summit to…
#UserAdoption includes intentional design of Training – Daniel Gorton, MSW giving us the lowdown on designing Empathetic & Joyful User…
WHOA – WE ARE TALKING ABOUT TESTING! 💪🏻 QA is something we don’t talk about enough, but Daniel Gorton, MSW…
Discovering & Designing What Humans Really Want – by Daniel Gorton, MSW at this month’s #BadAssBA meetup Solve for Business,…
The Strategy for Designing Delightful User Experiences with Daniel Gorton, MSW at our #BadAssBA meetup this month. Iterate on Governance…
THe chat at our #BadAssBA meetup today with Daniel Gorton, MSW is FIRE 🔥🔥🔥 I love how interactive this session…
Understand Human Needs, Feelings & Goals ❤️ I am loving Daniel Gorton, MSW session on “Delivering Empathetic and Joyful User…
‘Quick Action’ buttons is a favourite because UI can be made joyful with minimal effort. User Experiences – FOcus on…
Consider ALL humans throughout a project – Daniel Gorton, MSW talking about Delivering Empathetic and Joyful User Experiences. 🍩Convene a…
Are you a #BadAssBA? Are you AWaKe?! Then Why Are You Not At Our Meetup?! We have Daniel Gorton, MSW…
Power & Politics – Ooof, “House of cards” vibes over here. ♠️♥️♦️♣️ Synonymous with boot licking and brown-nosing. Insincere flattery.…
One not to miss people! Looking forward to having Daniel Gorton, MSW with us on our #BadAssBA meetup on Tuesday…
Join us for a live conversation on what’s really changing in the Salesforce ecosystem and the shift we’re all feeling…
So I’ll be talking to Saurabh Gupta, CEO of GPTfy about AI and the talent pipeline this Friday at 3pm…
It is also the end of an era at London Salesforce Admin User Group #LAUG Claire Jones ☁ and Matthew…
I NEED YOUR HELP! Am being interviewed at London Admin User Group tomorrow for “Interview with an Admin” tho the…
The Dreamforce paradox… 🤔 If you’re there – you’re probably somewhere between overwhelmed and energized. 😅 You’ve been to amazing…
Look for this shirt at #Dreamforce! 👕 😍 This is the Dreamforce Breakdown T-shirt – the winning design from the…
Take a pic of yourself with one of the cracking Shirtforce tee to add another amazing shirt for your…
How do you survive three days of non-stop conference energy without completely burning out? 😥 The thing is… Dreamforce is…
Agentforce sessions you can’t miss at #Dreamforce! 🤖 Agentforce is where Salesforce is heading, and your clients might already asking…
“If I’m so great, why am I not in high demand?” 😔 Daniel asked this question during our conversation earlier…
Man… Tristan Lombard is absolutely pulling his punches here.
Man… Tristan Lombard is absolutely pulling his punches here. It is time to review the big V in V2MOM. #CognitiveDissonance…
Well-architected, Autiomation & Security – more unmissable sessions at #Dreamforce! 😍 Here are three more sessions I’d absolutely block out…
OMG – So excited to see Dreamforce Breakdown – Piyusha Pilania‘s winning Shirtforce tee competition at #DF25! Thanks ☁ Will…
Dreamforce is coming
Dreamforce is coming, and lots of people are excitedly planning their trip. 🌟 But not everyone might be feeling the…
More data sessions you can’t miss at #Dreamforce! 💾 (See yesterday’s video for the first three reasons to attend Mehmet…
I’m NOT going to #Dreamforce but here are reasons 1, 2 and 3 to go! 😍 If you’re a data…
“Architecting off platform.” Whuuutt 😱 whaddayamean?? Not ON Salesforce?! Blasphemy!! 😅 I’m only being a tad facetious. Martin Gardner from…
October 7, 2025 This was my most recent newsletter that went out to my peeps, but Anh Phuong Ta wanted…
I can’t get to oz this time around but it looks like a cracking conference! Get your ticket now! 🥰…
For the me who started as a new consultant oh-so-many years ago. If you’re new to project delivery, in particular…
I so LOVE our #ZenClub community! 😍
I so LOVE our #ZenClub community! 😍 Our first session since rebranding our TTEOF – This Thing Every Other Friday…
“This is the only course that I’ve found that really focuses on soft skills and different scenarios.” 🥰 Anita Jones…
Today’s off-the-record topics included: 🍩The real tea on Dreamforce 2024 (and why some longtime attendees are skipping this year) 🍩Community…
A 5🌟 #BadAssBA Quratulain Tariq whose #BusinessAnalyst exam was interrupted BY AN EARTHQUAKE!!! 😱 AND THEN CAME BACK TO PASS…
Shoutout to Azim Talib who was featured at IIBA websi
Shoutout to Azim Talib who was featured at IIBA website, who also got a new role 🥰 So proud of…
I think this can be applied to all things, not just #BadAssBA response 😂 Child: Can we have ice cream…
📌Step 8: Assess the Value Created After all the activity – solving problems, detailing requirements, configuring systems – it’s easy…
📌Step 7: Help the Business Implement the Solution Laura Brandenburg just shared a love-hate story from her book: A document…
📌Step 6: Support Technical Implementation (Be the bridge, not a bottleneck) Laura Brandenburg on the BA’s role during implementation: Your…
🛠️ The Business Analyst Blueprint: Analysis vs Communication Techniques Laura Brandenburg just broke down her full technique framework: 🍩Business-Level: Process…
🔍 Step 5: Define Detailed Requirements (The bulk of BA work) Laura’s reminder: Even though we discovered a lot in…
⏰ Step 4: The BA Plan (Yes, even though BA work is hard to plan) Laura Brandenburg on the most…
📊 The simple diagram that prevents project derailment Laura Brandenburg’s secret weapon: The System Context Diagram What it shows: Your…
🤖 Game-changer: Use annotated templates to train AI Laura Brandenburg just shared her favorite AI prompt strategy (and it’s brilliant):…
📋 Step 3: Define Scope (Make the business needs tangible) Scope isn’t just a checklist – it’s how you help…
🎯 What good business objectives look like Laura Brandenburg’s formula: 2-5 objectives that are actionable, clear, and logically connected They…
💡 Step 2: Discover the Primary Business Objectives If your goal is to deliver value, you need to understand what…
⚠️ Step 1: Get Oriented (or risk moving in the wrong direction) Laura Brandenburg’s wisdom: “You can’t deliver value unless…
🔍 BA skills aren’t just for big projects—they work on EVERYTHING Laura Brandenburg just shared how the BA framework applies…
📊 The 8-Step Business Analysis Process Framework Laura Brandenburg just walked through her proven framework (the foundation of her book):…
⚠️ The reality check #BadAssBAs need to hear:
⚠️ The reality check #BadAssBAs need to hear: Laura Brandenburg just broke down the challenges that keep BAs from delivering…