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How do you survive three days of non-stop conference energy

October 13, 2025 admin

How do you survive three days of non-stop conference energy without completely burning out? 😥 The thing is… Dreamforce is…

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Posted in: Always Learning, Salesforce

Agentforce sessions you can’t miss at #Dreamforce! 🤖

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Agentforce sessions you can’t miss at #Dreamforce! 🤖 Agentforce is where Salesforce is heading, and your clients might already asking…

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Posted in: Always Learning, Salesforce

OMG – So excited to see Dreamforce Breakdown

October 11, 2025 admin

OMG – So excited to see Dreamforce Breakdown – Piyusha Pilania‘s winning Shirtforce tee competition at #DF25! Thanks ☁ Will…

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Posted in: Always Learning, Public Engagement, Salesforce

More data sessions you can’t miss at #Dreamforce! 💾

October 10, 2025 admin

More data sessions you can’t miss at #Dreamforce! 💾 (See yesterday’s video for the first three reasons to attend Mehmet…

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Posted in: Always Learning, Growth Mindset, Inspirational, Public Engagement, Salesforce, Self Development

October 9, 2025 admin

I’m NOT going to #Dreamforce but here are reasons 1, 2 and 3 to go! 😍 If you’re a data…

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Posted in: Always Learning, Salesforce

What happens when AI takes over the grasshopper roles?

October 7, 2025 admin

October 7, 2025 This was my most recent newsletter that went out to my peeps, but Anh Phuong Ta wanted…

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Posted in: Always Learning, Salesforce

🤫 And now… the SECRET unrecorded portion of our #BadAssBA meetups…

October 3, 2025 admin

Today’s off-the-record topics included: 🍩The real tea on Dreamforce 2024 (and why some longtime attendees are skipping this year) 🍩Community…

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Posted in: Always Learning, Business Analysis, Musings

📊 Live from a BA webinar with Laura Brandenburg!

October 2, 2025 admin

📊 Live from a BA webinar with Laura Brandenburg! Key insight: Value-driven business analysts don’t throw the entire methodology book…

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Posted in: Always Learning, Business Analysis

We are talking about the “Business Analyst’s Framework for Success”

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We are talking about the “Business Analyst’s Framework for Success” with Laura Brandenburg who is the founder of Bridging the…

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Posted in: Always Learning, Business Analysis

Ever meet someone who just gets you? 🥰

October 1, 2025 admin

Ever meet someone who just gets you? 🥰 Someone whose vibe matches your crazy, whose humour aligns with yours, and…

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Posted in: Always Learning, Inspirational

Here’s my controversial POV about Story Points vs Time Estimates

August 30, 2025 admin

Here’s my controversial POV about Story Points vs Time Estimates 🤺 (i.e. the difference between #Estimating Consulting Projects and internal…

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Posted in: Always Learning, Project Management, Salesforce, Time Management

Are you keen to learn a bit more about #PublicSpeaking?

August 24, 2025 admin

Are you keen to learn a bit more about #PublicSpeaking? The next installment of Johann Furmann‘s #SpeakerLaunchPad kicking off in…

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Posted in: Always Learning

The next AI Consulting Discovery Masterclass

August 6, 2025 admin

The next AI Consulting Discovery Masterclass is back and happening on 28 Aug!! And since I’m not great at talking…

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Posted in: Always Learning, Consulting, Discovery, Masterclasses

#24in24forSams – Hour 7/24

July 29, 2025 admin

#24in24forSams – Hour 7/24 Lessons from a Crisis Helpline with Safiyyah Gareeboo and Pei Mun Lim https://www.linkedin.com/events/24in24forsams-hour7-247353074658860044289/theater/

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Posted in: Always Learning, Samaritans

The good, the bad and the ugly of diagrams!

May 10, 2025 admin

The good, the bad and the ugly of diagrams! Omg Frédérique Mounier talking my love language – diagramming!😍 “A bad…

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Posted in: Always Learning, Salesforce

Salesforce Consulting 101 – Chapter 1: The Imposter Syndrome! 😱

April 8, 2025 admin

Salesforce Consulting 101 – Chapter 1: The Imposter Syndrome! 😱 This is the book I wish I had when I…

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Posted in: Always Learning, Salesforce

The Architect workshops are always super fascinating

March 29, 2025 admin

The Architect workshops are always super fascinating, and Chetan Chugh‘s session here in Wroclaw is incredibly fascinating (for my #InnerArchitect…

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Posted in: Always Learning, Public Engagement, Salesforce, Self Development

The AI revolution is upon us

March 27, 2025 admin

The AI revolution is upon us, whether you like it or not. What does this mean for the workforce? As…

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Posted in: Always Learning

Summary – of the Discovery of Riches:

March 26, 2025 admin

Summary – of the Discovery of Riches: 🍩Correct audience and context is key! 🍩Understand the ‘now’ 🍩Make sure to investigate…

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Posted in: Always Learning, Salesforce

Step 3: Get your Sherlock Holmes on!

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Step 3: Get your Sherlock Holmes on! 🍩Investigation 🍩Understand Scope 🍩Key user interviews 🍩Org hierarchy vs role hierarchy 🍩Change Management…

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Posted in: Always Learning, Public Engagement, Salesforce

Ever sent an email at 11pm

March 20, 2025 admin

Ever sent an email at 11pm and regretted it by 9am? 😬 In a world where one poorly worded message…

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Posted in: Always Learning, Consulting

Will I learn about how to use AI

March 19, 2025 admin

“Will I learn about how to use AI to gather requirements, draw process maps, write solution documents and user stories…

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Posted in: Always Learning, Self Development

I wish I had a clone. 👯‍♀️

March 10, 2025 admin

I wish I had a clone. 👯‍♀️ And lots of money. 💰💰💰 Then I could travel to AAALLLLLL the AMAZING…

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Posted in: Always Learning, Musings, Salesforce

Heyyy if you haven’t yet done so

March 9, 2025 admin

Heyyy if you haven’t yet done so, please follow Zenhao where you’ll find great resources whether you’re a new consultant…

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Posted in: Always Learning, Salesforce

Cori O’Brien Lizzy Roberts and Natalie Larino

March 7, 2025 admin

Cori O’Brien Lizzy Roberts and Natalie Larino kicking off the #NonProfitChat IRL 😍 So glad to be part of this!…

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Posted in: Always Learning, Public Engagement, Salesforce

#AgentForce #AskMeAnything is where to go

March 6, 2025 admin

#AgentForce #AskMeAnything is where to go if you have the burning questions for the people in the know. Susannah Kate…

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Posted in: Always Learning, Public Engagement, Salesforce

Communication is key to success

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“Communication is key to success in project delivery and change management.” 😍 📣LOUDER for those at the back please! 📣…

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Posted in: Always Learning, Documenting, Public Engagement

🤖💚🍀 “The Modern BA’s Toolkit: AI-Powered Discovery”

February 24, 2025 admin

🤖💚🍀 “The Modern BA’s Toolkit: AI-Powered Discovery” I’m speaking at Irish Dreamin next month! 🥰 I know I know, you’re…

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Posted in: Always Learning, Salesforce

Meet Timah, a fictional consultant

February 19, 2025 admin

Meet Timah, a fictional consultant diving into the world of Salesforce at Cloudacious. Fresh out of university, she’s assigned to…

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Posted in: Always Learning, Salesforce

Wooot! Cairo Dreamin would not have been possible

February 10, 2025 admin

Wooot! Cairo Dreamin would not have been possible without these amazing sponsors 😍 Thank you all for making the space…

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Posted in: Always Learning, Public Engagement, Salesforce

🚨🚨Top 5 Security tips you can implement TODAY

February 9, 2025 admin

🚨🚨Top 5 Security tips you can implement TODAY 🍩Regular health checks 🍩Check permissions of Integration Usse 🍩Audit and Delete unnecessary…

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Posted in: Always Learning, Public Engagement

What do you mean you’re yanking my admin access?!

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“What do you mean you’re yanking my admin access?! How am I going to flex my ego?!?” 😡😡😡 Prag Ravichandran…

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Posted in: Always Learning, Public Engagement, Salesforce

Sexy AI will only make dirty data even dirtier.

February 8, 2025 admin

“Sexy AI will only make dirty data even dirtier.” Melissa Hill Dees, MBA 💩😅 🚨🚨 Most important quote on AI!!!…

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Posted in: Always Learning, Public Engagement, Self Development

I still make mistakes.

December 11, 2024 admin

I still make mistakes. Shock! Horror! 😱 Yeah, of course I still make mistakes. 😁 I coach my team and…

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Posted in: Always Learning

My next Consulting Discovery Masterclass

November 6, 2024 admin

My next Consulting Discovery Masterclass starts next Monday. The complete dates for the sessions are: Nov 11, 14, 18, 21,…

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Posted in: Always Learning, Salesforce

Consulting Discovery Masterclass

November 3, 2024 admin

Consulting Discovery Masterclass starting next week! Dates are: Nov 11, 14, 18, 21, 25, 28 and Dec 5… however I…

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Posted in: Always Learning, Salesforce

My next Consulting Delivery Masterclass starts on 11 Nov.

October 16, 2024 admin

My next Consulting Delivery Masterclass starts on 11 Nov. It’s highly interactive and VERY hands-on. – Consulting Engagement & Delivery…

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Posted in: Always Learning, Salesforce

Am eyeballs deep working on my next book

September 17, 2024 admin

Am eyeballs deep working on my next book: Successful Salesforce Projects 101 so haven’t had brain power to post. However,…

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Posted in: Always Learning, Consulting, Salesforce

#Donuts?? Yes!

September 10, 2024 admin

#Donuts?? Yes! Donuts in my next newsletter where I’ll be talking about the profile of a successful consulting-led salesforce implementation!…

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Posted in: Always Learning, Consulting

Oh my word…

August 28, 2024 admin

Oh my word… the magic that comes out when the recording is turned off! 👀 Here in the post-event Q&A…

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Posted in: Always Learning, Business Analysis, Salesforce

ARE THERE ANY DATA MIGRATION REQUIREMENTS FOR THIS FIELD?!

August 27, 2024 admin

ARE THERE ANY DATA MIGRATION REQUIREMENTS FOR THIS FIELD?! (The Data architect in me thanks you for this question Vanessa!)…

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Posted in: Always Learning, Business Analysis

“I need a new field.” 😬

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“I need a new field.” 😬 Tracy Greene – working through what could go wrong when a user asks for…

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Posted in: Always Learning, Business Analysis, Salesforce

For the very first time

August 24, 2024 admin

For the very first time this coming Tuesday (on 27 Aug), I will be co-hosting the next #BadAssBA with Vanessa…

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Posted in: Always Learning, Business Analysis

PSA: I am committing to complete my next book

August 18, 2024 admin

PSA: I am committing to complete my next book #SuccessfulSalesforceProjects101 by 18 Oct (within 60 days). 😱😬 This is to…

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Posted in: Always Learning, Discovery, Salesforce

Zoe Fisher from Nebula Consulting talking about the Unified Individual.

August 14, 2024 admin

Zoe Fisher from Nebula Consulting talking about the Unified Individual. Along with Sarah Kelleher, the duo are sharing insights about…

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Posted in: Always Learning, Consulting, Salesforce

The #PeiItForwardChallenge for the next Consulting Discovery Masterclass

August 11, 2024 admin

The #PeiItForwardChallenge for the next Consulting Discovery Masterclass (for Weekend Warriors) is back! Are you an aspiring #SalesforceConsultant?Do you want…

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Posted in: Always Learning, Masterclasses, Salesforce

In 3 hrs, I will be speaking about my book #SalesforceDiscovery101

July 24, 2024 admin

In 3 hrs, I will be speaking about my book #SalesforceDiscovery101 on the Salesforce bookshelf LinkedIn Live with Joseph K.…

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Posted in: Always Learning, Salesforce, Self Development

Should you go WIDE or should you go DEEP?

July 23, 2024 admin

Should you go WIDE or should you go DEEP? Specialise or generalise? 🤔 This is an interesting question – one…

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Posted in: Always Learning, Project Management, Salesforce, Self Development

What a rousing start to the inaugural start

July 13, 2024 admin

What a rousing start to the inaugural start to the first ever Portugal Dreamin’ event! 😍 With songs like Eurythmics…

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Posted in: Always Learning, Salesforce

Miguel Carvalho kicking off Portugal Dreamin’ speakers dinner

July 12, 2024 admin

Miguel Carvalho kicking off Portugal Dreamin’ speakers dinner with an exquisite piano piece 😍 Such an amazing atmosphere here, with…

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Posted in: Always Learning, Salesforce

Ninja 3 and I are on our way to Portugal Dreamin’!

July 11, 2024 admin

Ninja 3 and I are on our way to Portugal Dreamin’! I’m so lucky I get to bring one of…

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Posted in: Always Learning, Family, Musings

Ever stopped yourself from asking a question

July 10, 2024 admin

Ever stopped yourself from asking a question because you didn’t want to look dumb? 🙋🏻‍♀️ 😬 Can’t think of how…

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Posted in: Always Learning, Growth Mindset

You know when someone’s a master of their domain. 🤩

June 27, 2024 admin

You know when someone’s a master of their domain. 🤩 It’s when he gets up at a session where he’s…

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Posted in: Always Learning

“I think in words but not pictures.” 🆒🆓🆕🆘

June 26, 2024 admin

“I think in words but not pictures.” 🆒🆓🆕🆘 “Thinking is an audio and music experience for me.” 🎶🎼 “What do…

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Posted in: Always Learning, Empathy

“Discomfort? OK. Pain? No.”

June 17, 2024 admin

“Discomfort? OK. Pain? No.” That’s what my xfit coach said this morning. A really good teacher / coach recognises the…

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Posted in: Adaptability, Always Learning, Growth Mindset, Self Development

Tinder secrets

June 12, 2024 admin

“Tinder secrets: How getting your dream job is like getting your romantic soul mate.” 😁 Ever wondered about that? Well…

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Posted in: Always Learning, Careers

“Omg mum why you so cringe.”

June 11, 2024 admin

“Omg mum why you so cringe.” Ninja 3 grimaced. 😁 I think my aim in life now is to cringify…

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Posted in: Always Learning, Salesforce

I never thought I was arty. 🖌️🎨

May 30, 2024 admin

I never thought I was arty. 🖌️🎨I never thought I was very technical. 🛠️(at least not in the Salesforce world).…

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Posted in: Always Learning, Salesforce

Martin Humpolec and Christopher Ramm

May 29, 2024 admin

Martin Humpolec and Christopher Ramm talking about “How would you do XYZ” to do a Q&A for architecture session. Hope…

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Posted in: Always Learning

This altMBA course is insanely intensive

May 8, 2024 admin

This altMBA course is insanely intensive 😵 which is why I haven’t had the brainspace to post anything. This 30…

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Posted in: Adaptability, Always Learning, Influence, Inspirational

“You’re so rubbish at this marketing business”

May 5, 2024 admin

“You’re so rubbish at this marketing business,” says ÜberHub, rolling his eyes. 🙄That’s true – I have 101 other things…

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Posted in: Always Learning, Marketing

It’s been a crazy week

April 27, 2024 admin

It’s been a crazy week, not only at work but also with the outstanding altMBA course I just started so I haven’t…

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Posted in: Always Learning, Growth Mindset, Leadership

🥦 Why am I so greedy

April 21, 2024 admin

🥦 Why am I so greedy I always ruin whatever diet I am on? 🥦 Why am I such a…

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Posted in: Always Learning, Beliefs, Growth Mindset, Inspirational

Ahhh congratulations

April 20, 2024 admin

Ahhh congratulations Zair Zahid and Marine Bourgeois has won the two spaces on my next consulting discovery masterclass 😍 I’ll…

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Posted in: Always Learning, Masterclasses

Woohoo! 😍 The results of the #PeiItForwardChallenge are IN

April 18, 2024 admin

Woohoo! 😍 The results of the #PeiItForwardChallenge are IN, and the 4 finalists to win two free spaces on my…

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Posted in: Always Learning, Growth Mindset, Self Development

Final stretch to complete

April 16, 2024 admin

Final stretch to complete the #PeiItForwardChallenge! 🕰️ This may give you a little boost for blitzing those trailhead points!! For…

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Posted in: Always Learning, Growth Mindset, Salesforce

OnThePeiroll Podcast with Bradley Rice

April 14, 2024 admin

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Posted in: Always Learning, Self Development

If you haven’t got anything more interesting

April 12, 2024 admin

If you haven’t got anything more interesting than clipping your toenails or scrubbing that kitchen sink tomorrow at 2.30pm UK…

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Posted in: Always Learning, Salesforce

Here are a few things I realised

April 10, 2024 admin

Here are a few things I realised about the last PeiItForwardChallenge I ran. Of the 17 people who started the…

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Posted in: Always Learning, Growth Mindset, Inspirational, Self Development

Something’s got me puzzled. 🤔

April 4, 2024 admin

Something’s got me puzzled. 🤔 Only 2 people have signed up to the #PeiItForwardChallenge to get a spot on my…

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Posted in: Always Learning, Salesforce

PeiItForward Challenge

April 2, 2024 admin

#PeiItForward Challenge for space on my next Consulting Discovery Masterclass is back! This time it’s a much shorter competition –…

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Posted in: Always Learning, Salesforce

*THIS* was my poop slide at #TDX24.

March 9, 2024 admin

*THIS* was my poop slide at #TDX24. 😆 OK not really. All I did was adding the “AI’ed” bit on…

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Posted in: Always Learning, Salesforce

Everyone needs to do this

February 29, 2024 admin

Everyone needs to do this. Wes Kao is your secret #LifeHack to level yourself up in the work environment. It’s…

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Posted in: Always Learning

On the topics of hats

February 26, 2024 admin

On the topics of hats… Come and hear me talk about #AwesomeAdmins and the variety of hats they have to…

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Posted in: Always Learning, Salesforce

Live with Restream

January 29, 2024 admin

Live with Restream Powered by Restream https://restream.io/ Restream helps you multistream & reach your audience, wherever they are.

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Posted in: Always Learning

And the winner

January 9, 2024 admin

And the winner for a space on the Salesforce Consulting Leadership Programme is… *drum roll* 🥁 Ana Crasi Sri Vidya…

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Posted in: Always Learning, Salesforce

You might want to be an astronaut

January 8, 2024 admin

You might want to be an astronaut, but you get travel sickness easily. 🤢You might want to be an Olympic…

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Posted in: Always Learning, Salesforce, Samaritans

So the #PeiItForwardChallenge for a spot

January 7, 2024 admin

So the #PeiItForwardChallenge for a spot on the Salesforce Consulting Leadership Programme is at an end! There were 16 people…

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Posted in: Always Learning, Salesforce

Want to master the art of being an outstanding #Salesforce Consultant?

January 3, 2024 admin

Want to master the art of being an outstanding #Salesforce Consultant? 💪🏻How about levelling up your emotional intelligence and communication…

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Posted in: Always Learning

I hate him! The client loves him!

December 14, 2023 admin

“I hate him! The client loves him! His team loves him! He knows what he’s talking about! And he’s so…

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Posted in: Always Learning, Emotional Intelligence

“Oh dear. That’s a tad inconvenient.”

December 13, 2023 admin

“Oh dear. That’s a tad inconvenient.” said my neighbour, on hearing that a water leak had caused the collapse of…

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Posted in: Always Learning, Emotional Intelligence

Chris Voss FBI master negotiator calls it ‘Labelling’

December 7, 2023 admin

Chris Voss FBI master negotiator calls it ‘Labelling’ – the verbal observations of feelings. When listening, we can use ‘reflecting’…

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Posted in: Always Learning, Listening

Want to win a spot

December 2, 2023 admin

Want to win a spot on a 1 year Salesforce Consultant Leadership Programme?Well, the hashtag#PeiItForwardChallenge is back on! I’m launching…

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Posted in: Always Learning, Salesforce

I hated the move from WordPerfect to WinWord.

November 14, 2023 admin

I hated the move from WordPerfect to WinWord. 😣 Then I hated it when Office 2007 got the Ribbon. 😫…

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Posted in: Adaptability, Always Learning, Growth Mindset, Musings, Self Development

Shouldn’t my manager be the one who’s supposed to be telling me what to do?

October 27, 2023 admin

“Shouldn’t my manager be the one who’s supposed to be telling me what to do?”Spooooon feeeed meeeeee 😩 My childhood…

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Posted in: Adaptability, Always Learning, Growth Mindset

Building a Bridge

July 25, 2023 admin

Waheeba Kaboud and Deborah Haile SF Admin, MA will be at the “Building a Bridge” session tomorrow, sharing their personal story as well…

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Posted in: Always Learning, Mental Health

I am running a FREE 4-day course

July 24, 2023 admin

From 25-28 July, I am running a FREE 4-day course “Salesforce Professional Bootcamp” course. It was only planned for our…

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Posted in: Always Learning, Salesforce

I was always a chicken-heart.

July 5, 2023 admin

I was always a chicken-heart. 🐤Everything scared me.Uncomfortable feelings.Potentially embarrassing situations.Conflict. Confrontation. Godzilla. 😨 Anything that required being brave. It…

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Posted in: Always Learning

Keep on failing until you succeed!!!

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“Keep on failing until you succeed!!!” 💪🏻 Ah, but is it the right approach to life? I was listening to Brené…

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Posted in: Always Learning

It was engaging

July 3, 2023 admin

“It was engaging – I loved the interactive questions, the doodles, and the message hit home.”But I wasn’t convinced, because…

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Posted in: Always Learning

The world is beautiful

July 1, 2023 admin

“The world is beautiful, and we can sway the ethics of AI to move towards a bias of positivity, beauty,…

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Posted in: Always Learning, Inspirational

Ahhhh this was one of my #DF23 submissions that got a ‘no’ 😬

June 28, 2023 admin

But fear not! You will get a chance to see it here! And it’s also free! 😃 And maybe… maybe…

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Posted in: Always Learning

You’re not going to get anything out of that arm

June 14, 2023 admin

“You’re not going to get anything out of that arm, ” I winced. 😣 “That one’s got rubbish veins.” 💉 She…

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Posted in: Always Learning

I left a very cushy and lucrative job

May 4, 2023 admin

I left a very cushy and lucrative job as a Senior Salesforce Project Manager a few years ago. 😬 It…

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Posted in: Always Learning, Leadership, Salesforce

“I know what I’m doing!!”

March 19, 2023 admin

“I know what I’m doing!!”Mmm maybe yes, maybe no. Is there such a thing as an uncoachable person? Can someone…

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Posted in: Always Learning, Emotional Intelligence, Self Awareness

#SalesforceBA exam module: User Acceptance 8%

August 13, 2022 admin

#SalesforceBA exam module: User Acceptance 8%Do you know your Severity Levels?And no, it’s not the same as Priority Level. Sometimes it’s…

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Posted in: Always Learning, Business Analysis

SalesforceBA exam module

August 11, 2022 admin

#SalesforceBA exam module: User Stories 17% (10 Questions)“Just see what you can do to make things better, will you?” That’s how…

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Posted in: Always Learning, Business Analysis

#SalesforceBA exam module

August 8, 2022 admin

#SalesforceBA exam module: Requirements 17% (10 Questions) #Agile is not perfect.Especially in the world of software implementation like #Salesforce. It’s far better suited…

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Posted in: Always Learning, Business Analysis

If you haven’t done your exam yet

July 26, 2022 admin

If you haven’t done your exam yet, you might want to attend the no-charge #Salesforce BA Exam Working Group sessions I’m running.…

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Posted in: Always Learning, Business Analysis

𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗶𝗻𝗴 𝘀𝘁𝘆𝗹𝗲𝘀 – what’s your style?

July 23, 2022 admin

𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗶𝗻𝗴 𝘀𝘁𝘆𝗹𝗲𝘀 – what’s your style? 💃🏻 In yesterday’s #Salesforce BA cert Working Group session, we discussed the different styles a Business…

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Posted in: Always Learning, Business Analysis

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