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Category: Problem Definition

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#Salesforce#Ohana !! I need help!

July 20, 2023 admin

❗❗#Salesforce#Ohana !! I need help!(As I may have bitten off more than I can chew) 😬 𝗕𝗿𝗶𝗲𝗳 𝗼𝘃𝗲𝗿𝘃𝗶𝗲𝘄I’m running a free…

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Posted in: Adaptability, Culture, Problem Definition

The pie of Problem Definition

May 5, 2021 admin Leave a comment

I find myself slightly disagreeing with Albert Einstein, and Jay Harrington, although I broadly agree with the concept. I think most…

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Posted in: Problem Definition

3rd time.. hopefully not a Charm..

February 10, 2021 admin Leave a comment

So I’ve been suspended from #LinkedIn for the 3rd time within the last two weeks.I swear it won’t be long…

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Posted in: Musings, Problem Definition

If you haven’t been able to catch any fish

February 7, 2021 admin

If you haven’t been able to catch any fish, is the fishing rod at fault? If you burn your hand…

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Posted in: Critical Thinking, Problem Definition, Project Management

“Um… John always made sure things like that worked…

January 11, 2021 admin Leave a comment

“Um… John always made sure things like that worked automagically.” They couldn’t figure out why the financial records weren’t coming…

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Posted in: Best Practice, Business Analysis, Problem Definition

This is sh*t!

January 8, 2021 admin Leave a comment

“This is sh*t! We are being treated like kids! How do they expect us to perform when they pull stunts…

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Posted in: Masterclasses, Problem Definition

What do you call

November 30, 2020 admin Leave a comment

What do you call a consulting partner who misrepresents their internal capability and competency to the client and signs them…

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Posted in: Integrity, Problem Definition, Salesforce

Vagueness is a salesman’s friend

November 23, 2020 admin Leave a comment

“Vagueness is a salesman’s friend.” D, who heads up Delivery at a Salesforce platinum partner said to me today. This…

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Posted in: Customer Success, Effective Communication, Managing Expectations, Problem Definition

So a mistake was made.

October 31, 2020 admin Leave a comment

So a mistake was made. Through a series of miscommunications and misundertandings – the instance was installed in the wrong…

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Posted in: Effective Communication, Problem Definition

Technical debt.

October 26, 2020 admin Leave a comment

Technical debt. It’s when you build software in such a way that will require re-work in the future to “put…

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Posted in: Problem Definition

I was talking to a senior architect

October 24, 2020 admin Leave a comment

I was talking to a senior architect who was incredibly frustrated. Due to cost cutting, the main project manager was…

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Posted in: Problem Definition, Team & Resources

Those of us in the consulting industry

October 14, 2020 admin Leave a comment

Those of us in the consulting industry will know that preparing proposals and working in Bid Teams is generally far…

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Posted in: Effective Communication, Problem Definition, Rules of Engagement, Statement of Work

Hang on. You’re changing my numbers…

October 6, 2020 admin Leave a comment

Hang on. You’re changing my numbers so that they look better when you present them to the committee? My poor…

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Posted in: Integrity, Problem Definition

I’ve just come across a poorly written Statement of Work

September 25, 2020 admin Leave a comment

I’ve just come across a poorly written Statement of Work from a vendor, and there are so many red flags…

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Posted in: Problem Definition, Statement of Work

Having a great team

August 24, 2020 admin Leave a comment

Having a great team to work with is amazing. Which is why flying solo can be a bit tough sometimes…

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Posted in: Effective Communication, Managing Expectations, Problem Definition
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