❗❗#Salesforce#Ohana !! I need help!
(As I may have bitten off more than I can chew) 😬
𝗕𝗿𝗶𝗲𝗳 𝗼𝘃𝗲𝗿𝘃𝗶𝗲𝘄
I’m running a free 4-day bootcamp for asylum seekers in the UK next week to help onboard them into the professional working world within the Salesforce ecosystem.
This was borne from The Technical Collective (TCC) initiative started by Silvia Denaro to match new admins wanting to gain experience with charities supported by experienced experts volunteers (called Technical Coaches).
𝗔𝗶𝗺 𝗼𝗳 𝗧𝗵𝗲 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗖𝗼𝗹𝗹𝗲𝗰𝘁𝗶𝘃𝗲
– help newbies gain experience
– ensure work is done properly
– provide governance and technical leadership
We kicked off with two pilot case studies a few months ago, and we are learning a lot on this journey.
We have someone from the Blue Road Academy (formerly RefugeeForce) on my project, and I’ve realised that we need to provide a more comprehensive foundation of support.
There are language and cultural challenges that I need to know and understand in order for me to run the training better.
Here’s the agenda for the 4 day training:
𝗗𝗮𝘆 𝟭 – 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝘁𝗵𝗲 𝗕𝗿𝗶𝗱𝗴𝗲
🍩 Gaining mutual understanding
– Understanding the challenges of refugees and asylum seekers
– Introduction to the salesforce consulting world and working culture in the UK
🍩 Building strong communication skills
– active listening & questioning
– Communication in the professional workplace
– The ‘high performing teams’ concept
𝗗𝗮𝘆 𝟮 – 𝗘𝗺𝗼𝘁𝗶𝗼𝗻𝗮𝗹 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗮𝗻𝗱 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻𝗮𝗹 𝗕𝗲𝗵𝗮𝘃𝗶𝗼𝘂𝗿
🍩 Emotional Intelligence and Leadership
Self awareness, emotional mastery, social intelligence and managing relationships
🍩 Professional Workplace Expectation
– social and professional courtesy and expectations
– confidentiality, data privacy & security of information
𝗗𝗮𝘆 𝟯 – 𝗨𝗻𝗱𝗲𝗿𝘀𝘁𝗮𝗻𝗱𝗶𝗻𝗴 𝗛𝘂𝗺𝗮𝗻 𝗣𝘀𝘆𝗰𝗵𝗼𝗹𝗼𝗴𝘆
🍩 Power, Politics & Influence
– Understanding motivations
🍩 Managing stakeholders
– managing change, resistance and conflict
𝐃𝐚𝐲 𝟒 𝐂𝐫𝐢𝐭𝐢𝐜𝐚𝐥 𝐬𝐨𝐟𝐭 𝐬𝐤𝐢𝐥𝐥𝐬 𝐟𝐨𝐫 𝐭𝐡𝐞 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞 𝐀𝐝𝐦𝐢𝐧
🍩 Understanding Projects
– Different roles & responsibilities
– Salesforce admin responsibilities
– Engagement on the Technical Collective
🍩 Business Analysis skills
– Gathering requirements
– Process mapping
– Documenting user stories
𝗠𝘆 𝗮𝘀𝗸 🙏🏻🙏🏻
Are there anyone in my network who has
– experience being an asylum seeker (or know of people who are)
– worked in the UK for awhile
– 2-3 hours free next Tuesday 25 July, from about 0900 BST for first session in 𝘽𝙪𝙞𝙡𝙙𝙞𝙣𝙜 𝙖 𝘽𝙧𝙞𝙙𝙜𝙚
– a good grasp of English and can help translate nuance to me
I need nuance to run an impactful training.
𝗪𝗵𝘆 𝗮𝗺 𝗜 𝗱𝗼𝗶𝗻𝗴 𝘁𝗵𝗶𝘀?
Holiday cancelled because Ninja 1 broke his arm, so I am suddenly free next week. 😬
And because it needs to be done!
If you can help, please DM me! 🥰