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🤫🤫🤫You know that thing that happens AFTER the main event wraps up

March 24, 2026 admin

🤫🤫🤫

You know that thing that happens AFTER the main event wraps up, when everyone’s still hanging around and the really good conversations start? 😁

aLl ThE fUn U bEeN mIsSiNG

(because it’s unrecorded!)

😆

So after Penny Townsend‘s talk about the #BadAssBA role in the CoE (Centre of Excellence) we talked about:

🍩 Product Analyst vs Product Owner vs Business Analyst vs Product Manager – the distinctions, the overlaps, and why most orgs just squish it all into one poor soul anyway 😅 (Thank you Anh Phuong Ta for this!)

🍩 Job titles are a LIE (sometimes) – and why you should absolutely be empowered to ask in an interview: “what does this role actually mean here?”

🍩 Apply for EVERYTHING – don’t self-select out before they’ve even had a chance to meet you – Thank you Pat Harris 😍 (Love your no-nonsense voice of reason!!)

🍩 Thinking about your CoE in terms of functions, not just roles – who’s managing the competing agendas? Who’s got the architect mindset? Who’s herding the cats?

🍩 The power of stakeholder analysis – especially when things aren’t working. Understand the motivations, and you’ll understand the mess.

🍩 And a golden rule: never tell someone they’re doing it wrong. Identify the gaps. Ask the questions. Let them arrive at the answers. 🙌🏻

This is the kind of conversation that doesn’t get recorded – which means if you weren’t there, you missed it.

Don’t miss the next one. 👀

So happy that Vanessa Grant invited me to co-lead this wonderful amazing group ❤️ Link to join our group below 👇🏻 (set your comments to ‘most recent’ to view the link)

#OnThePeiroll
#CenterOfExcellence

Posted in: Musings, Public Engagement, Salesforce

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