I hadn’t realised how much fun I’d have in doing #podcast interviews.
What an amazing conversation I had with Chris Pearson, Salesforce Director at Jostens about his career path that spanned so many #Salesforce clouds and made him a true platform owner.
He talked about the lessons he’s learned along the way, in particular how to manage diverse stakeholders in a large organisation.
What do you do when you have group of stakeholders, all wanting different things?
Sales, as usual would get the most attention because they bring in the customer, and the revenue.
This leaves Marketing and Service trailing behind, and it can be quite challenging to manage priorities.
Chris works on building deep relationships with those around him, which makes it easier when difficult conversations becomes necessary.
What I’ve learned through so many conversations is that nothing is more important than being human, building trust and creating a safe environment for mistakes to happen and innovation to flourish.
The podcast drops on Monday 11 Oct, tune in to check it out!