On this date, I expect some light conversation

“On this date, I expect some light conversation, no heavy topics like your ex-boyfriend or the current political state and we’ll both have a good time.”
“Agreed. Well, I expect to order the expensive steak and wine and you pick up the bill. I may rant about my housemate but that’s about it.”

What if – before you went on a date, or got married, or had kids, you sat down with the other party and exchanged candid expectations?

Things would go a lot smoother wouldn’t it?
You’d know up front if expectations are misaligned, and then decide what to do next.

Setting expectations right, up front really makes a massive difference in how smoothly a project will run.
While #CRM projects like #Salesforce or #MicrosoftDynamicsCE have Statement of works and contracts that dictate the commercials and deliverables, it is not possible articulate every single aspect of the project.

In today’s video (post 22 of my #30daysofvideos challenge), I outline the few points within a project engagement life cycle where I pay attention to having “formal expectations management meetings”.

It will make a big difference.
I promise.

#OnThePeiroll
#ProjectManagement
#SettingExpectations