What documents do the #Salesforce Business Analyst write?
“Anything their boss asks them to!” 😂
That was probably the best answer to the question we talked about in today’s Working Group session for the new #SalesforceBA Exam.
There’s a spectrum of roles and responsibilities for the Business Analyst.
From being an integral part of an #AwesomeAdmin solo role in a small company like an NFP or Charity right up to being one of hundreds in an Enterprise implementation team. ⚙
What you write, and how much you write depends on your role.
That includes whether you’re part of an in-house COE team or a #SalesforcePartner.
I have written a lot of these documents, and have proofread and reviewed hundreds. 😵
Everyone can ‘do’ communication.
But very few do it well.
Great communication is
– concise
– clear
– written for the right audience
– pitched at the correct level
– serves its intended purpose.
It’s 𝗻𝗼𝘁
– full of big words
– unnecessarily complicated
– vague and meandery
As a #SalesforceConsultant we need to do this well.
Our customers pay for quality, and as such – this bar is non-negotiable.
There’s still time to join us.
This Salesforce BA Exam Working Group will run every week day until 12 August as we delve into the Exam Outline.
Sign up deets below 👇🏻
#OnThePeiroll
#SalesforceBA
#SalesforceBAExam
#SFBACert
#SFBA
