We really need to listen when someone’s telling us something.
Sometimes, we may need to read between the lines to get the full picture, as there is so much hidden in the non-verbal cues.
What we shouldn’t do – is to
– be all judgemental about it
– think we know better, and ignore what’s being said
– problem solve it in the way we know how
That’s a recipe for disaster.
Otherwise, you’ll end up solving the wrong problem…!
Or upgrading the wrong knee!