At Samaritans we learn about non-directive language
At Samaritans we learn about non-directive language which makes no assumptions and instead holds a space for a deeper more…
A stitch in time saves the day.⌚ An apple a day keeps the doctor away. 🍎 Shift left shift left…
“Ahhhh I see how you got your name… It’s because we need to OWN our own data, yes?” 😷 Is…
How do you know you’ve built a successful product? 👀 When people talk about you in glowing terms when you’re…
Dear reader – I need your help! Ever started a personal project that never got polished or finished properly? Like…
“But what if I say the wrong thing?” The new #Samaritan volunteer asked worriedly. We are in week 3 of…
Still on this topic… To Discovery or not to Discovery – that is the question. 🤔 My controversial take? That’s…
“Tinder secrets: How getting your dream job is like getting your romantic soul mate.” 😁 Ever wondered about that? Well…
“Omg mum why you so cringe.” Ninja 3 grimaced. 😁 I think my aim in life now is to cringify…
“I need a new heart. Don’t need any scans – google is never wrong.” 😱 Before a #SalesforcePartner takes on…
For anyone wanting to learn more about the #BusinessAnalyst role – check this out!! I’ve spent a big part of…
“Work’s alright but I’m exhausted.” “Yeah, I get panic attacks quite frequently now.” “It’s hard to be there for my…
A bit short notice but: Want to attend a Consulting Project Delivery Bootcamp FOR FREE tomorrow? 🥰 As part of…
“Given the opportunity – people will disappoint you by stealing, cheating, and generally doing unsavoury things.” said somebody-I-made-up. 😁 Seths.blog…
#SalesforcePartners are usually required to quote
#SalesforcePartners are usually required to quote against a set of requirements in a Statement of Work (SOW). Sometimes the client…
I train new volunteers for #Samaritans (a UK crisis phoneline).I also train new #Salesforce consultants. How they are different:————————-🍩 One…
I never thought I was arty. 🖌️🎨I never thought I was very technical. 🛠️(at least not in the Salesforce world).…
Raise N’GO is one of a kind.
Raise N’GO is one of a kind.I’ve worked at and with so many Salesforce Partners, but none is like this…
This is a GREAT role with an outstanding company! If I was at an earlier stage in my career I…
The HHT framework on how to fix Indecisions and Analysis-Paralysis. I categorise the risks of making poor decisions into the…
About to head off for my nightshift at Samaritans.We get a lot of calls at this time of the night. 🌘…
Are you someone who cares about the impact you make on the people around you? 💞Do you have what it…
This is not funny. 😐
Ahhh congratulations Zair Zahid and Marine Bourgeois has won the two spaces on my next consulting discovery masterclass 😍 I’ll…
Final stretch to complete the #PeiItForwardChallenge! 🕰️ This may give you a little boost for blitzing those trailhead points!! For…
Have you ever started work on a project without a contract in place? 🤨Be honest! A lot of partners tend…
If you haven’t got anything more interesting than clipping your toenails or scrubbing that kitchen sink tomorrow at 2.30pm UK…
You have mortally offended me if you missed my LinkedIn Live yesterday. 😡Just kidding. Only my ego was teeny bit…
#TLTOnThePeiroll – So you’re a contractor
#TLTOnThePeiroll – So you’re a contractor for a Salesforce Project Turn your videos into live streams with Restream https://restre.am/ANIm We’ll…
I’m hosting #TLTOnThePeiroll – So you’re a contractor for a Salesforce Project. Make sure to attend it today. I talked…
Something’s got me puzzled. 🤔 Only 2 people have signed up to the #PeiItForwardChallenge to get a spot on my…
#PeiItForward Challenge for space on my next Consulting Discovery Masterclass is back! This time it’s a much shorter competition –…
Microsoft Certified Muppet 🤭 Found this during tidy-up. I’m sure I got this when my company won the Microsoft Partner…
The Song of Significance, by Seth Godin 🌔How to do project work that matters, with people who care. Very few…
“You’re a bit rubbish at this self-promotion thing, you know.”ÜberHub rolled his eyes at me. 🙄 I had just told…
🚨🚨Controversial opinion🚨🚨The main reason why so many Salesforce orgs are so badly built is because it’s SO EASY to do…
*THIS* was my poop slide at #TDX24. 😆 OK not really. All I did was adding the “AI’ed” bit on…
“You said you’d remove the poops from your slides!” 😫 Ninja #3 wasn’t too happy with me after my talk…
Do you have a checklist that you use to review your SOW before you release them? #SalesforcePartners have been reaching…
Go code instead of declarative? 🧑💻Accept aggressive timeline and forgo sleep and mental health?Recruit for charisma, certs and qualifications over…
On the topics of hats… Come and hear me talk about #AwesomeAdmins and the variety of hats they have to…
“I have many black hat thoughts about that. 🎩 But I do have a small green hat I could put…
What’s really REALLY sad is that this is so normalised in consulting companies. It takes courageous leadership to say: “No…
🍩Have there been any significant changes to the project scope or deliverables? If so, how have we addressed them? 🍩Are…
I’m going to hashtag#TDX24 for the first time next month
I’m going to hashtag#TDX24 for the first time next month. Who am I going to see there?? Can’t wait for…
“It’s like speaking another language, and I don’t know if I am going to get it!” S said morosely. ☹…
What do you do when you’re scared or fearful? 😨For some people, this leads to a fawn/flight/freeze response and can…
What’s scarier than speaking at Dreamforce??Speaking in front of high school girls!! 😱😱😱 “How a dead dude helped me find…
“But I didn’t know what to saaaay!” he was in despair. 😞“You don’t have to say anything, you’re supposed to…
#SelfAwareness.Do you have it? 🤨How do you know you have it?How do you know it isn’t your bias or ego…
#LifeHack – Success comes down to the ability to pick out the signal from noise. 😶 When looking at information…
This Live Thing #TLTOnThePeiroll happening this Friday at 4pm “Once Upon a Horror Project..”This first live event will be on…
“The Nightmare Car Crash of a Project… or How a Project Horror Story Usually begins.”I need to work on the…
“Oh how awful! Actually I broke all 32 ribs when I fell off that horse!” 🤕“He left you? Well, my…
Which one wins?Nature🌱 or Nurture 🥕? In my non-certified-expert-opinion, I believe that nurture plays a strong part in shaping who…
Honoring Gemma Blezard and Amanda Beard-Neilson at Philippines Dreamin in Manila. These amazing ladies touched everyone around the world, and…
Would there be any audience if I were to run a weekly LinkedIn Live on all things consulting, project delivery…
And the winner for a space on the Salesforce Consulting Leadership Programme is… *drum roll* 🥁 Ana Crasi Sri Vidya…
You might want to be an astronaut, but you get travel sickness easily. 🤢You might want to be an Olympic…
So the #PeiItForwardChallenge for a spot
So the #PeiItForwardChallenge for a spot on the Salesforce Consulting Leadership Programme is at an end! There were 16 people…
📣 MUST READ‼️ for anyone thinking of switching or ‘pivoting’ into the hashtag#salesforce ecosystem. Don’t just listen and blindly follow…
One year ago, I published my first book: Salesforce Discovery 101. It’s opened up so many things for me. Lively…
Do I have any contacts who would be interested in this role?? I’ve totally fallen in love with this small…
“Wow, these architects are BRAINY, and CHARMING. And so self-aware!” 🥰 I had the opportunity to spend some time with…
There have been times when I’ve felt like what I was doing was pointless.Tedious.Stressful.Boring. Luckily I have been fortunate enough…
Chris Voss FBI master negotiator calls it ‘Labelling’ – the verbal observations of feelings. When listening, we can use ‘reflecting’…
Want to win a spot on a 1 year Salesforce Consultant Leadership Programme?Well, the hashtag#PeiItForwardChallenge is back on! I’m launching…
Thanks for asking me this question Van N.!Let’s start with a different question. What’s a key metric for project success?There…
What does three nutters do when there are two cracking Dreamin events in Europe within two days apart?? Well we…
My throat hurts. Louise Lockie and Melissa Shepard honoring Gemma Blezard at French Touch Dreamin’ by talking about her impact…
Are you going to TDX ’24? 😁Would you like to hear me speak? 😋If so – what do you want…
Power & Politics!What pulls the strings that moves the levers of power?How can I get better at ‘playing the game’?…
“I totally disagree with this…”“Here’s where she’s totally wrong…”“Why on earth is this chapter in here?!”* 😟 Those were the…
“ARGH I WANT TO BEND TIME AND SPACE LIKE HIRO NAKAMURA*!!” 😩 Ok this was me last week at the…
Talk about a click-baity title 😁In this week’s issue of the newsletter #OnThePeiroll (dropping this evening), I talk about what it’s like…
Whoa! Are you psychic Tom Leddy?!Currently working on a global org merge project and I see this timely article from Salesforce Architects:…
“They wanted me to do the CPQ exam so that we’d win the deal!”“Boss said the Experience Cloud cert was…
Do you know the difference between a Client-Side Project Manager and the Partner Side one? I’ve come up with a…
Here’s tip number 8 for a new #SalesforceConsultant – TIMESHEETS!
Here’s tip number 8 for a new #SalesforceConsultant – TIMESHEETS!(It’s what #RealProjectManagers from #ConsultingPartners really care about! 😁) Lisa Bailey‘s post about starting a new consulting…
What do contracts like Statement of Works and requirements have in common? 🤔Ambiguity = pain. I’m writing a follow-up from…
“Here are the videos of all our all-hands in the last 5 years. You’ll find out that our chairman likes…
Company Success = Doing excellent Sh!t OR Caring about People. 🤔It’s a false choice. I think you can make money…
I am old school. 📚🍎I like to listen before I think.I like to think before I draw.I like to draw…
“Why would someone in their right mind do this crazy thing?!” 😱 Sometimes our rational mind find it difficult to…
“We have signed off the user stories! But the client keeps adding acceptance criteria during the sprint!” 😫 What the…
If you’ve been following me awhile, you know that I love talking about#Salesforce, #Consulting, #ProjectManagement, #Leadership, #Donuts, #ProjectDelivery, #ActiveListening, #SuicideAwareness, on #BeingKind. I also have a weekly newsletter…
Sin #3. Thou Shalt Not mistake Project Admin for Project Management. “Wait – but my ‘project manager’ doesn’t do any…
How to SPUFS (Set Projects Up For Success) 😁Tip #6: Invest properly in Training and Support Everyone’s excited about the…
How to SPUFS (Set Projects Up For Success) 😁Tip #5: Plan your Environment and deployment Strategy Estimation of projects isn’t…
How to SPUFS (Set Projects Up For Success) 😁Tip #4: Business Lingo over Tech Jargon – always! “Are we talking…
“Low and slow.” That’s the simple trick I use to de-escalate and defuse charged situations. It also stands me well…
How to SPUFS (Set Projects Up For Success) 😁Tip #3: Think Data Privacy and Security First!! “Can I just show…
Consulting companies are ‘meat-grinders’. 😵FrAgile (Fractured Agile) is usually on the menu.Chucking fresh recruits into the deep end to identify…
How to SPUFS (Set Projects Up For Success) 😁Tip #2: Know what ‘good’ looks like But what does ‘good’ look…
How to SPUFS (Set Projects Up For Success) 😅Tip #1: Connect with your client on a human level. I’m leading…
If you are going to #DF23 ✔If you want to save lives (literally) ✔If you want a SIGNED copy of #SalesforceDiscovery101 ✔ Then DM…
What do fire fighters and #Salesforce Consultants have in common?
What do fire fighters and #Salesforce Consultants have in common?Their day job involves putting out fires that they didn’t start! 😬#FunnyNotFunny It…
Yeah so if you haven’t heard, I’ll be speaking at #DF23 in under 2 weeks! Come and hear me speak for the…
When is 200 x 1 ≠ 1 x 200?When you’re running a frickin test case that’s what! 😫 “How could that…
What do fire fighters and #Salesforce Consultants have in common?
What do fire fighters and #Salesforce Consultants have in common?Their day job involves putting out fires that they didn’t start! 😬#FunnyNotFunny It…