There have been times when I’ve felt like what I was doing was pointless.Tedious.Stressful.Boring. Luckily I have been fortunate enough…
Chris Voss FBI master negotiator calls it ‘Labelling’ – the verbal observations of feelings. When listening, we can use ‘reflecting’…
Want to win a spot on a 1 year Salesforce Consultant Leadership Programme?Well, the hashtag#PeiItForwardChallenge is back on! I’m launching…
Thanks for asking me this question Van N.!Let’s start with a different question. What’s a key metric for project success?There…
What does three nutters do when there are two cracking Dreamin events in Europe within two days apart?? Well we…
My throat hurts. Louise Lockie and Melissa Shepard honoring Gemma Blezard at French Touch Dreamin’ by talking about her impact…
Are you going to TDX ’24? 😁Would you like to hear me speak? 😋If so – what do you want…
Power & Politics!What pulls the strings that moves the levers of power?How can I get better at ‘playing the game’?…
“I totally disagree with this…”“Here’s where she’s totally wrong…”“Why on earth is this chapter in here?!”* 😟 Those were the…
“ARGH I WANT TO BEND TIME AND SPACE LIKE HIRO NAKAMURA*!!” 😩 Ok this was me last week at the…
Talk about a click-baity title 😁In this week’s issue of the newsletter #OnThePeiroll (dropping this evening), I talk about what it’s like…
Whoa! Are you psychic Tom Leddy?!Currently working on a global org merge project and I see this timely article from Salesforce Architects:…
“They wanted me to do the CPQ exam so that we’d win the deal!”“Boss said the Experience Cloud cert was…
Do you know the difference between a Client-Side Project Manager and the Partner Side one? I’ve come up with a…
Here’s tip number 8 for a new #SalesforceConsultant – TIMESHEETS!
Here’s tip number 8 for a new #SalesforceConsultant – TIMESHEETS!(It’s what #RealProjectManagers from #ConsultingPartners really care about! 😁) Lisa Bailey‘s post about starting a new consulting…
What do contracts like Statement of Works and requirements have in common? 🤔Ambiguity = pain. I’m writing a follow-up from…
“Here are the videos of all our all-hands in the last 5 years. You’ll find out that our chairman likes…
Company Success = Doing excellent Sh!t OR Caring about People. 🤔It’s a false choice. I think you can make money…
I am old school. 📚🍎I like to listen before I think.I like to think before I draw.I like to draw…
“Why would someone in their right mind do this crazy thing?!” 😱 Sometimes our rational mind find it difficult to…
“We have signed off the user stories! But the client keeps adding acceptance criteria during the sprint!” 😫 What the…
If you’ve been following me awhile, you know that I love talking about#Salesforce, #Consulting, #ProjectManagement, #Leadership, #Donuts, #ProjectDelivery, #ActiveListening, #SuicideAwareness, on #BeingKind. I also have a weekly newsletter…
Sin #3. Thou Shalt Not mistake Project Admin for Project Management. “Wait – but my ‘project manager’ doesn’t do any…
How to SPUFS (Set Projects Up For Success) 😁Tip #6: Invest properly in Training and Support Everyone’s excited about the…
How to SPUFS (Set Projects Up For Success) 😁Tip #5: Plan your Environment and deployment Strategy Estimation of projects isn’t…
How to SPUFS (Set Projects Up For Success) 😁Tip #4: Business Lingo over Tech Jargon – always! “Are we talking…
“Low and slow.” That’s the simple trick I use to de-escalate and defuse charged situations. It also stands me well…
How to SPUFS (Set Projects Up For Success) 😁Tip #3: Think Data Privacy and Security First!! “Can I just show…
Consulting companies are ‘meat-grinders’. 😵FrAgile (Fractured Agile) is usually on the menu.Chucking fresh recruits into the deep end to identify…
How to SPUFS (Set Projects Up For Success) 😁Tip #2: Know what ‘good’ looks like But what does ‘good’ look…
How to SPUFS (Set Projects Up For Success) 😅Tip #1: Connect with your client on a human level. I’m leading…
If you are going to #DF23 ✔If you want to save lives (literally) ✔If you want a SIGNED copy of #SalesforceDiscovery101 ✔ Then DM…
What do fire fighters and #Salesforce Consultants have in common?
What do fire fighters and #Salesforce Consultants have in common?Their day job involves putting out fires that they didn’t start! 😬#FunnyNotFunny It…
Yeah so if you haven’t heard, I’ll be speaking at #DF23 in under 2 weeks! Come and hear me speak for the…
When is 200 x 1 ≠ 1 x 200?When you’re running a frickin test case that’s what! 😫 “How could that…
What do fire fighters and #Salesforce Consultants have in common?
What do fire fighters and #Salesforce Consultants have in common?Their day job involves putting out fires that they didn’t start! 😬#FunnyNotFunny It…
Going to #DF23?Why not grab my book to read on the plane? 😁 I’m going to be there so if you…
My talk at #DF23:Discover a New Approach to Success for New Trailblazers. 🙃 Here’s what it’s about:Learn different approaches for success…
I believe that professional services like #salesforce consulting need to rethink their commercial model. Daily/Hourly billing is very unkind. The ability to…
“I can fly you to the moon on my magic carpet.” 🌛“You’ll have exquisite gourmet food made by my fair…
This was a wonderful conversation combining all the best things I like to talk about!! Thank you Mike Gerholdt!! #EmotionalIntelligence#ActiveListening#BusinessAnalysis#Communication#Empathy Only…
“When you embrace the both/and, your narrative can be more beautiful than you imagine.” – Susannah Kate Plaisted Susannah shared a deeply…
Sin #1. Thou Shalt Not Flirt with the Scope Creep. 😝 “It’s not very difficult for someone as awesome as…
Whoa! It’s almost time for Midwest Dreamin’ and WITness Success!! I am so lucky that the organisers chose my crazy topics 😁 so…
“I don’t like this at all. Why are we even doing this!?”The client is upset and the tension in the…
Anyone in my network who’s a Project Manager and love non profits, please check out Tiago Carmona‘s post below. They’re a #salesforce partner…
Irrelevance. 😥With the rise of #AI, that’s a real fear facing many people. I talk about the human skill of #ActiveListening with Gillian Bruce at…
Waheeba Kaboud and Deborah Haile SF Admin, MA will be at the “Building a Bridge” session tomorrow, sharing their personal story as well…
From 25-28 July, I am running a FREE 4-day course “Salesforce Professional Bootcamp” course. It was only planned for our…
“It only takes 10 seconds.” He said quietly. “I wish everyone knew that it only takes 10 seconds to save…
Here are 15 tips for the new #Salesforce consultant.If you’re new to consulting, you’ll find this very useful. It’s free! 🤩(Everybody loves…
Do you want to know about bloody arms flopping on the floor?Do you want to know all about the 7…
“What if you disagree with them? Or if you don’t like them or what they’re saying or thinking or doing?”…
“She’s awful. I refuse to accept the latest invoice!” The client wasn’t pleased. “Let me have some time to check…
𝗜𝗳 𝘆𝗼𝘂’𝗿𝗲 𝗮 𝗻𝗲𝘄 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁, 𝗮𝗻𝗱 𝘆𝗼𝘂’𝘃𝗲 𝗯𝗲𝗲𝗻 𝗮𝘀𝘀𝗶𝗴𝗻𝗲𝗱 𝘁𝗼 “𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀” 𝘁𝗵𝗶𝘀 𝗽𝗼𝘀𝘁 𝗶𝘀 𝗳𝗼𝗿 𝘆𝗼𝘂. 👀 Doing…
“CAN I request you do a happy story video post next time..?” asks Jason Earnshaw. “Can I ask… is consulting really…
6 #DF23 talk abstracts submitted!Thank you to everyone who helped with suggestions on topics and the titles & abstracts ❤ Last year…
As Melissa Hill Dees, MBA would say #BrilliantBoldBeautiful and #brainy! So much to love in this picture of Melissa Shepard and Lilith Van Biesen at CzechDreamin photos. ❤️ So incredibly proud…
Consulting can be really addictive. 🍩And like all addictive things – the highs can be amazingly high, and the lows…
I take a deep breath.I quiet the noise in my head. 🎧I push down the rising emotions. I open my…
What’s the secret of attraction? 🤩The initial appeal and what comes next? I’ll be speaking about the “5 Tinder secrets…
Are you Learnin’? 📚Are you Earnin’?💰Are you Having fun? 💃 These are the three questions I’d consider whenever I’m at…
Are you in the UK and looking for part time work with #salesforce? 👀 Do you have admin and pardot skills?…
Mafia.Gangsters.Murderers.Unscrupulous people disappear-ers. That’s what we call people who toss other people into “The Deep End.” 🤿 Ask any consultant…
𝟯 𝗥𝗲𝗮𝘀𝗼𝗻𝘀 𝗳𝗼𝗿 𝗥𝗘𝗗 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀(especially if they are projects that are led by #consulting partners) 𝟭. 𝗖𝗹𝗶𝗲𝗻𝘁 𝗼𝗿𝗴𝗮𝗻𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗶𝘀𝗻’𝘁 𝗿𝗲𝗮𝗱𝘆 𝗳𝗼𝗿…
𝗛𝗘𝗟𝗣! I need your horror stories! 🤕😱 What are some awful situations you’ve encountered as a #salesforce consultant that you wish you…
𝗦𝘄𝗶𝗽𝗲 𝗺𝘆 𝗳𝗿𝗲𝗲 𝗱𝗲𝗰𝗸 𝗜 𝘂𝘀𝗲𝗱 𝗳𝗼𝗿 𝘁𝗲𝗮𝗰𝗵𝗶𝗻𝗴 𝟭𝟬-𝟭𝟭 𝘆𝗲𝗮𝗿 𝗼𝗹𝗱𝘀 𝗔𝗰𝘁𝗶𝘃𝗲 𝗟𝗶𝘀𝘁𝗲𝗻𝗶𝗻𝗴(Link to the google slides in the comment👇🏻)…
I left a very cushy and lucrative job as a Senior Salesforce Project Manager a few years ago. 😬 It…
𝗧𝗶𝗽 𝟭: 𝗧𝘂𝗿𝗻 𝘆𝗼𝘂𝗿 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗱𝗲𝗯𝘂𝗴 𝗺𝗼𝗱𝗲 𝗢𝗡. (𝗣𝗮𝗿𝘁 𝟮) Self awareness particularly during Discovery as part of a consulting…
Tip 1: Turn your internal debug mode ON.“What are you talking about?” 🤔 I hear you ask. Just like what…
How #Salesforce Partners run Kick-ass Discoveries
“How #Salesforce Partners run Kick-ass Discoveries and you can too!” 😁I’m presenting this talk at #AD23 for Albanian Dreamin in beautiful Tirana tomorrow 💃🏻…
Francis Pindar trying stand up comedy
Francis Pindar trying stand up comedy at the #LDNArcs meet up at Fluido‘s lovely office in Old Street. Sam Wadhwani and Tom Bassett doing their best to…
Consulting projects are almost always a hybrid methodology.“W-agile” 🤢 Ew. I don’t like that term. But it _IS_ a hybrid…
“What’s a Test Strategy document?”🤯 Whuuut? An ‘experienced’ Project Manager had just joined our company (a reasonably big #Salesforce Partner) and just…
In a conversation, when I am ‘Me’ focused, I am:– crafting my reply to jump in to interrupt when you…
You’ll get over it.Don’t worry, you’ll be fine!Look on the bright side, at least you have your health.It could be…
“… and then the unexpected happened!” <gasp> 😲 Storytelling is an artform that has changed throughout the years, and is…
“I used this way of working in my previous company and it worked, so it should work here too.” 🤨…
When do we need to be ruthless with our time?For us #SalesforceConsultants – all the time.It’s more critical for us, primarily because…
Heyyy if you’re in Prague for CzechDreamin and you’re an architect why don’t you extend your stay and join Johann Furmann for this unique…
“Clients would not pay for Discovery.”“It will take too long.”“The client says it’s a simple Sales Cloud implementation.” “Your CV…
𝗪𝗵𝗲𝗻 𝗱𝗼𝗲𝘀 𝗯𝘂𝗱𝗴𝗲𝘁 𝗮𝗻𝗱 𝘀𝗰𝗼𝗽𝗲 𝗴𝗲𝘁𝘀 𝗱𝗲𝘁𝗲𝗿𝗺𝗶𝗻𝗲𝗱 𝗶𝗻 𝗮 𝗰𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗽𝗿𝗼𝗷𝗲𝗰𝘁 𝗹𝗶𝗳𝗲𝗰𝘆𝗰𝗹𝗲? 🤔 “I am thinking of implementing all 𝟯𝟭𝟮…
What an amazing end to the dreamOlé conference! Major kudos to the organisers Laura Diaz CarmonaPedro Manuel Molina GómezJulio Diego Barrado Fernández (he/him)Jorge…
Are you coming to dreamOlé in Seville
Are you coming to dreamOlé in Seville this Friday and want a copy of #SalesforceDiscovery101? I was only planning to bring 3 –…
“Whaaat? I didn’t realise a #BusinessAnalyst did all these things!” 😱 Just finished two concurrent Consulting Discovery Masterclass which focused on what…
Omg possibly the most delightful podcast I’ve discovered in a long time! 😍 Not only does Lee Durrant does a cracking job…
Knock! Knock!Who’s there?UATOMG U AT THE DOOR ALREADY?! I AM UNDRESSED AND NOT READY YET!!! 😨 😁OK OK, it isn’t…
𝗦𝗵𝗶𝗳𝘁 𝗟𝗲𝗳𝘁 – yet another new terminology to know. 🙄What is it?? It’s just 𝗗𝗼𝗶𝗻𝗴 (some) 𝗧𝗵𝗶𝗻𝗴𝘀 𝗘𝗮𝗿𝗹𝗶𝗲𝗿.Primarily – testing.…
Iiiin about 10 hours close to midnight, I’ll be joining the Salesforce Professionals Discord Server to talk all things #SalesforceDiscovery101, on consulting, leadership,…
Happy No-Reason day! 😁That means there’s no real reason to buy my book #SalesforceDiscovery101… unless you want to ace that Discovery…
“Mum, you know in that movie where King Midas wished that everyhing he touched turn to gold?” “Mm-hmm?” “How did…
“The cost is too high. Trim the QA and PM time.”😱 As a #Salesforce consultant #ProjectManager I hear this a lot, which is a…
“You can’t compensate for poor management and a non-existent culture with perks, and you can’t meditate away a crap CEO.…
“You’re really good at what you do.” He chuckled quietly down the phone. “I guess I’ll go to bed. I’m…
And we have our two winners – Stephanie Metal ☁️ and Mee Kavinsky, CSM! wooot! 🥳🙌🏻 They’ll join the Spring 2023 Consulting Discovery…
𝟳 𝗸𝗶𝗹𝗹𝗲𝗿 𝘁𝗶𝗽𝘀 𝗮𝗹𝗹 𝗡𝗘𝗪 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁𝘀 𝗺𝘂𝘀𝘁 𝗸𝗻𝗼𝘄 𝘁𝗼 𝗯𝗲 𝘀𝘂𝗰𝗰𝗲𝘀𝘀𝗳𝘂𝗹!¡7 consejos geniales que todos los NUEVOS consultores de…
Have you voted yet? 2 days left to pick your favourite person to win a spot in the next Consulting…
So the #PeiItForward challenge to win a spot at my next Consulting Discovery Masterclass is over. WOOOOT 🙌🏻 Well done to everyone who…
𝗧𝗼𝗽 𝟳 𝗦𝗲𝗰𝗿𝗲𝘁𝘀 𝗘𝘃𝗲𝗿𝘆 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁 𝗺𝘂𝘀𝘁 𝗸𝗻𝗼𝘄 𝘁𝗼 𝗯𝗲 𝗨𝗹𝘁𝗿𝗮-𝗠𝗲𝗴𝗮-𝗧𝘂𝗿𝗯𝗼-𝗔𝘄𝗲𝘀𝗼𝗺𝗲!If you missed my talk at Florida Dreamin’ last Oct, you can catch…
If you have signed up for the #PeiItForward challenge
If you have signed up for the #PeiItForward challenge to win a no-charge spot on my next Consuting Discovery Masterclass starting next…