That dance was magical. 🤩Production was flawless, execution – outstanding. ❤Go-live went live well. It was a smooth implementation. What…
FAKE NEWS ALERT!I will NOT be eating donuts live on air tomorrow (no matter how much I might want to)…
#SalesforceBA exam module: User Acceptance 8%What is QA?How do you ensure quality?What’s gold standard?Is “Perfectionism” it?What’s perfect anyway?How do you test…
Woohooo! I managed to get into the #Salesforce London World Tour! And I didn’t need to reel out the puppy dog eyes!…
#Salesforce Partner (SP): It’s so frustrating when customers keep changing their minds! 😠 Me: Tell me about your process of managing…
𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀.What is it?Who does one talk to in a project?What challenges might they face? At our last “This Thing…
I had SO much fun talking to Tristan Lombard 🇺🇦 about #Salesforce, #Testing, #Leadership and delivering #SexyProjects 💃🏻 Special shoutout also to Tara Walton and Andrew Smith at Team Provar Testing for making me…
“If you don’t think its a people problem, it’s a people problem.” – Barton Ledford, Senior Director Salesforce Practice Lead at B3…
Time for the next #PeiItForward Challenge!2 spaces up for grabs at my next Discovery Masterclass (11 June)! If you didn’t get through…
Season 2 of @OnThePeiroll podcast is here! 💃🏻 My first guest this season is Liz Rhodes, COO of Art of Cloud, and…
𝗧𝗵𝗲 𝗙𝗼𝘅 🦊 – 𝗟𝗲𝘃𝗲𝗹 𝟮 𝗼𝗳 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗠𝗮𝘀𝘁𝗲𝗿𝘆The Fox knows a bit more than the Grasshopper. She’s not as…
Last few hours to join Zenhao membership! 😎 What I’m good at:– delivering quality projects as a Consulting Project Manager– understanding what…
24 hours left to register for the Zenhao Academy… 🕙 When I first started this, I knew I wanted to create a…
On Sunday night, you get an email where you’ve been asked to – Close your previous project and make sure…
What’s the most important thing to a #Salesforce Partner?Utilisation and chargeability. 💲 Actually, that’s super important to all consulting partners and billable…
“Arg! Why do they do that?!” Sometimes I want to tear my hair out. 😤 I was on a call…
The Zak Zituation “ARGH!” Zak* looked really stressed. “I don’t know what I’m doing and even though everyone’s really kind,…
Would you send your toddler out to get a loaf of bread all on her own?“Don’t forget to count the…
“OMG Can you BE any slower?!”*“Are you trying to be passive aggressive?!” No, I wasn’t having an argument.Actually, what I…
Are all hacks bad? Sometimes ‘short cuts’ are a necessary evil, especially when time is of the essence. When you’re…
I couldn’t believe my eyes. 😯The previous PM had left, and I had just taken over the project and it…
Do you remember when you first figured out how to ride a bike?Or made that dish that was not only…
There is only one scenario where it would be logical to… – have your sales team fill in 9 pages…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟭𝟮 𝗼𝗳 𝟭𝟮 – 𝗢𝗯𝘀𝗲𝗿𝘃𝗮𝘁𝗶𝗼𝗻 I think it’s quite a simple but incredibly important tip…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟵 𝗼𝗳 𝟭𝟮 – 𝗘𝘅𝗽𝗲𝗻𝘀𝗲𝘀 I reckon that expenses won’t be as big a chore…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟴 𝗼𝗳 𝟭𝟮 – 𝗧𝗶𝗺𝗲𝘀𝗵𝗲𝗲𝘁 As a consultant, you’ll have to do timesheets.…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟳 𝗼𝗳 𝟭𝟮 – 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 This is the £64m question, and one that…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟲 𝗼𝗳 𝟭𝟮 – 𝗬𝗼𝘂𝗿 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 Just so you know, all PMs…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟮 𝗼𝗳 𝟭𝟮 – 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 I wrote down the 12 tips that anyone…
Imagine being the Mistress of the skies for over 20 years. Grumpy passengers? Easily managed. 👍🏻Medical Emergencies? No problem. 👌🏻Unexpected…
Many of the larger Salesforce Partners had in-house training programme in place for their consultants, but there was nothing out…
The weeks preceding Go-Live are always so nerve wracking.– Deployment checks– Test scripts– Dress rehearsals– Data migration tests– Functional Testsetc…
“What? You want me to enter EVERY SINGLE OPPORTUNITY?”“What do you mean I’ve got to keep them up to date?”“Every…
I hadn’t realised how much fun I’d have in doing #podcast interviews. What an amazing conversation I had with Chris Pearson, Salesforce Director…
I had a crush on McGyver. 😍Along with The Hoff in Knight Rider and that dude in Airwolf. There was…
Domain Excellence is the first element in my SaConJa* Skills Framework (sounds better than “Cog of Doom” doesn’t it?). This…
Cog of doom.Wheel of death. It’s the last time I ask Husband to help me name diagrams and stuff. 😑…
I’m doing this Thing on Thursday evening at 6pm BST.Kids will have to get their own dinner or eat each…
“How to be a Ninja Consultant in a #Salesforce Discovery.” It’s actually “How to run Discoveries really reallly well” – but that…
Help! Been invited to speak on 9 Sept and need help deciding on the topic! Paul Harris, founder of Coacto |…
You need to go the extra mile to break into the Salesforce Ecosystem. Wise words from Justin Greenberg, #Salesforce BA/Product Owner/ Project Manager/…
Nuance and context is so important.Nowhere more so, than when having an intensively emotional conversation about life and death, as…
How long will you take to learn how to make donuts with only your feet? 👣Uhh … whut? Estimating #Salesforce…
“So talk to me about how you worked out your project estimates.” My ex-colleague, T, had just joined a company…
“So how many sandboxes will you have? Whaaaaat? 😱“Why do I need more than one?” “If you want to replace…
The speaker schedule is out WOOOOOT! Join my session at London’s Calling Ltd on 19th March 2021. You’ll hear how mastering Active…
The new IT Director showed me his CBAR-Cost Benefit Analysis Report.My right eyebrow went so far back it joined my…
“Hiring #Salesforce Functional Consultants – currently remote (so you can zoom with your pyjama bottoms). However, when all of us…
Salesforce has changed the way they are certifying their #SalesforcePartners and this is their definition of an Implementation Expert: A…
“The Functional Consultant role is 100% remote – how effective will I be when doing workshops?” M had gone through…
Who’s the most effective #CRM executive champion/sponsor? A. Finance Director B. CEO C. Marketing Director D. Sales Director E. Ops…
Do you build your CRM platform yourself or do you get someone to help you? Buying software that can be…
“I’m only being paid a fraction of what I’m billed out at. It’s not fair. I can run my own…
“We can do it all ourselves. It’s cheaper than getting a Consultant Partner to do it. How hard can it…
“Yes – you can name your variable ‘bob’ if you want to, but no – you shouldn’t.” Ninja #2 is…
It gives me goosebumps and shivers down my spine! No, it’s not my lovely Husband attempting to woo me with…
Funky new features is not a good reason to get Salesforce. Although I admit, there are some features that are…
“So I’m calling to thank you for guiding me through the Consulting Masterclass – it helped so much during the…
Hot potato. Some partners treat their clients like hot potato when the organisational culture doesn’t promote cohesive behaviour. Sales will…
What do you call a consulting partner who misrepresents their internal capability and competency to the client and signs them…
2020 has been utterly crap for so many people. Job losses, financial insecurity, illness, death. There are so many LinkedIn…
What’s your super power, may not be mine, and vice versa. Everyone has strengths in different areas. Growing up, I…
I am running my 3rd free Consulting Masterclasses on 28th September where I provide training in Consulting skills, project methodology…
Building a rocket to escape Zombie Apocalypse within 12 months (before they get to your isolated sanctuary and eat your…
The last ‘unemployed’ Salesforce consultant in my free consulting training just told me she’s got a job today!! It’s more…
“Are you saying I am going to get 3 weeks of FREE training, and you’re going to get me a…
Just because you can do something, doesn’t mean that you should. Just because you can integrate two systems and sync…
No catch. I’m offering 3 weeks worth of absolutely FREE Consulting Masterclass training, covering: – Consulting Engagement & Delivery –…
Executing the process design and requirement gathering workshops remotely is much more challenging than doing it face to face. A…
The two things you need to get right if you are looking to implement a CRM system. Make sure that…
You can’t plan life like you can plan a project. Software development projects like Microsoft CE or Salesforce or SAP……
I use the project kick-off to great effect: – Team Introduction – Project brief (as we understand it) – Critical…
I saw a contract job ad for a Salesforce admin that has excellent BA skills. My experience tells me that…
I run inductions for new hires for a Tier 1 Consulting Company, and was discussing with a Programme Director the…
Consulting Partners are required to quote against a set of requirements in a Statement of Work. These are generally acquired…
Writing requirements is easy. Writing GOOD requirements, tight User Stories, detailed Design Documents that: – is easily understood – is…
I believe that Hybrid model is the most appropriate methodology for Consulting engagements. Here’s why I think so. Consulting Partners…
4.2 million Salesforce jobs by 2024? That’s the latest from IDC Salesforce Economy Whitepaper released in October 2019. That figure…