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The next AI Consulting Discovery Masterclass

August 6, 2025 admin

The next AI Consulting Discovery Masterclass is back and happening on 28 Aug!! And since I’m not great at talking…

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Posted in: Always Learning, Consulting, Discovery, Masterclasses

If you’ve been waiting

August 5, 2025 admin

If you’ve been waiting for the return of the #PeiItForward challenge – it’s back! My post a few days ago…

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Posted in: Discovery, Masterclasses

#PeiItForward competition is back

August 4, 2025 admin

And since I’m not great at talking about myself, so I’m going to let Oxana Secrii talk about what she…

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Posted in: Discovery, Masterclasses, Salesforce

The #PeiItForward Challenge for a spot

March 5, 2025 admin

The #PeiItForward Challenge for a spot on the next Discovery Masterclass is back! 😍 Blitz trailhead AND do good in…

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Posted in: Discovery, Masterclasses

And so the winners of the #PeiItForwardChallenge is in!

September 8, 2024 admin

And so the winners of the #PeiItForwardChallenge is in! The clear first place winner is Eric Hughes! Well done Eric…

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Posted in: Consulting, Masterclasses, Salesforce

The #PeiItForwardChallenge for the next Consulting Discovery Masterclass

August 11, 2024 admin

The #PeiItForwardChallenge for the next Consulting Discovery Masterclass (for Weekend Warriors) is back! Are you an aspiring #SalesforceConsultant?Do you want…

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Posted in: Always Learning, Masterclasses, Salesforce

Ahhh congratulations

April 20, 2024 admin

Ahhh congratulations Zair Zahid and Marine Bourgeois has won the two spaces on my next consulting discovery masterclass 😍 I’ll…

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Posted in: Always Learning, Masterclasses

I don’t like this at all

August 6, 2023 admin

“I don’t like this at all. Why are we even doing this!?”The client is upset and the tension in the…

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Posted in: Emotional Intelligence, Masterclasses, Salesforce

And we have our two winners

March 3, 2023 admin

And we have our two winners – Stephanie Metal ☁️ and Mee Kavinsky, CSM! wooot! 🥳🙌🏻 They’ll join the Spring 2023 Consulting Discovery…

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Posted in: Masterclasses

Have you voted yet?

March 2, 2023 admin

Have you voted yet? 2 days left to pick your favourite person to win a spot in the next Consulting…

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Posted in: Masterclasses

So the #PeiItForward challenge

February 23, 2023 admin

So the #PeiItForward challenge to win a spot at my next Consulting Discovery Masterclass is over. WOOOOT 🙌🏻 Well done to everyone who…

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Posted in: Consulting, Masterclasses

🍩 Incoming Right (donut) Hook! 🍩

February 16, 2023 admin

🍩 Incoming Right (donut) Hook! 🍩Do you want to win a spot on my next Consulting Discovery Masterclass? If so,…

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Posted in: Masterclasses, Salesforce

I wonder if ‘mop up’ workshop sessions is just a British thing?

February 11, 2023 admin

I wonder if ‘mop up’ workshop sessions is just a British thing? We do that in some shape or form…

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Posted in: Consulting, Masterclasses, Salesforce

If you’re in the Talent Stacker

January 28, 2023 admin

If you’re in the Talent Stacker | Salesforce Career Development Program, you’re in for a treat!(It’s 0 calories and 100% fat…

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Posted in: Masterclasses

What methodology should we use

January 27, 2023 admin

What methodology should we use to deliver #Salesforce?Agile. Scrum. Waterfall. Hybrid. W-agile. SAFe. RAD. Prototyping. UPM. RUP. Extreme. Lean. 😵 With…

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Posted in: Delivery, Masterclasses, Methodology

The #PeiItForward Challenge

January 21, 2023 admin

The #PeiItForward Challenge is open!Chance to win a space on my next Consulting Discovery Masterclass! 😊 It’s a 30 day challenge to…

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Posted in: Consulting, Masterclasses

Do you want to win a spot

January 20, 2023 admin

Do you want to win a spot at my next Consulting Discovery Masterclass? (Don’t all of you rush forward at…

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Posted in: Discovery, Masterclasses

A disciplined mind

June 9, 2022 admin

“A disciplined mind writes Gold Standard user stories.” Buddha OK, haha! Maybe she didn’t say that!😁 It still doesn’t change…

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Posted in: Masterclasses, Quality, Self Development

If we’ve got wind behind us

June 8, 2022 admin

“If we’ve got wind behind us…”“Am sure there’ll be no problems or surprises…”“We’ll be fine… I’m an optimist!” 😬 That’s…

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Posted in: Business Analysis, Masterclasses, Projects

Sometimes, there ARE 𝗳𝗿𝗲𝗲 𝗹𝘂𝗻𝗰𝗵𝗲𝘀

June 4, 2022 admin

Sometimes, there ARE 𝗳𝗿𝗲𝗲 𝗹𝘂𝗻𝗰𝗵𝗲𝘀.In this case, the ‘lunch’ is the 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 𝗗𝗶𝘀𝗰𝗼𝘃𝗲𝗿𝘆 𝗠𝗮𝘀𝘁𝗲𝗿𝗰𝗹𝗮𝘀𝘀 for #Salesforce peeps worth £1399. I am feeling…

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Posted in: Masterclasses

#Salesforce Partner (SP)

May 24, 2022 admin

#Salesforce Partner (SP): It’s so frustrating when customers keep changing their minds! 😠 Me: Tell me about your process of managing…

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Posted in: Masterclasses, Salesforce

Are you an ‘I’ dotter and a ‘T’ crosser?

May 10, 2022 admin

Are you an ‘I’ dotter and a ‘T’ crosser?Do you label your fields with the correct Descriptions?Do you document and…

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Posted in: Effective Communication, Masterclasses

I am still trying to get the hang of my new outfit

April 20, 2022 admin

I am still trying to get the hang of my new outfit. It was a lot easier when I was…

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Posted in: Masterclasses

It’s really nice to get messages

April 1, 2022 admin

It’s really nice to get messages that are signed off with 🍩🍩🍩! It means that it’s a good message and…

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Posted in: Masterclasses

The no-charge  #PeiItForward Micro Workshops are back!

March 26, 2022 admin

The no-charge #PeiItForward Micro Workshops are back!This time focusing on the core #Salesforce Consulting skills:– Active Listening– Questioning Strategies– Communication skills (how to reduce…

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Posted in: Masterclasses

The success of your #Salesforce or #CRM

March 17, 2022 admin

The success of your #Salesforce or #CRM, or any other project hinges quite a lot on the team. With the wrong people on…

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Posted in: Karma, Masterclasses, Project Management

Some of the things that contribute to “scope creep”

March 12, 2022 admin

Some of the things that contribute to “scope creep” in a #Salesforce project– poor definition of requirements– poor stakeholder management– poor change…

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Posted in: Managing Expectations, Masterclasses

Have you had something grow so stealthily

March 8, 2022 admin

Have you had something grow so stealthily, so sneakily that you never notice anything until it’s too late? Could be…

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Posted in: Masterclasses, Project Management, Requirements, Scope Management

#Governance is absolutely critical

March 7, 2022 admin

#Governance is absolutely critical in ensuring success.That’s #ProjectManagement 101. What is it?it’s the framework for how project decisions are made. Not enough resources?Poor…

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Posted in: Masterclasses

£1400 in 24 hours

March 3, 2022 admin

£1400 in 24 hours – thank you for everyone who have donated and signed up! This series focuses on the #Salesforce Project…

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Posted in: Masterclasses

Want to learn something

March 2, 2022 admin

Want to learn something and create good karma at the same time? Well, here’s your chance! 🤩 The long awaited Project…

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Posted in: Masterclasses

Simple. Beautiful. Elegant.

February 17, 2022 admin

Simple. Beautiful. Elegant.No, I’m not selling soap. 😬 With just a few shapes and some basic rules, I can teach…

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Posted in: Masterclasses

Lots of us have been there.

February 16, 2022 admin

Lots of us have been there.The moment when you wished you took care of the problem when it was small,…

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Posted in: Growth Mindset, Masterclasses

When I get a DM

February 14, 2022 admin

When I get a DM like this it makes my face go 😣#Salesforce is the hottest thing right now, and all…

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Posted in: Masterclasses

Voting for the #SaConJa Competition

February 11, 2022 admin

Voting for the #SaConJa Competition on my next Consulting Discovery Masterclass is now open! The quest was to blitz through Trailhead for…

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Posted in: Masterclasses

#PreparePreparePrepare

January 31, 2022 admin

#PreparePreparePrepareI think it’s better to over-prepare, than to under-prepare – as much as you can within the time that you…

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Posted in: Discovery, Masterclasses

Do you want to truly understand

January 29, 2022 admin

Do you want to truly understand what it takes to become an outstanding #Salesforce consultant? Whether you are a SF Admin, or…

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Posted in: Growth Mindset, Masterclasses, Self Development

The Consulting #SalesProcess – it’s actually quite straightforward.

January 20, 2022 admin

The Consulting #SalesProcess – it’s actually quite straightforward. As Delivery (as in part of the Project team that delivers projects) it pays…

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Posted in: Discovery, Masterclasses

For the next 30 days

January 11, 2022 admin

For the next 30 days, from 10 Jan – 10 Feb, you are going to hit that Trailhead hard, AND…

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Posted in: #payitforward, Masterclasses

𝗦𝗮𝗖𝗼𝗻𝗝𝗮 #𝗣𝗲𝗶𝗜𝘁𝗙𝗼𝗿𝘄𝗮𝗿𝗱 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻

January 8, 2022 admin

𝗦𝗮𝗖𝗼𝗻𝗝𝗮 #𝗣𝗲𝗶𝗜𝘁𝗙𝗼𝗿𝘄𝗮𝗿𝗱 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻 𝗶𝘀 𝗯𝗮𝗰𝗸!!2 spaces for my next Blended Discovery Consulting Masterclass (starting 19 Feb) up for grabs. If you’re an #awesomeadmin for…

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Posted in: Masterclasses

Quick poll

January 6, 2022 admin

Quick poll, as I’m planning my next Masterclass sessions. If you wanted to learn all the skills required to become…

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Posted in: Masterclasses

Bad practices

July 27, 2021 admin

“I can’t believe they are hiring people with the ‘right mindset’ so that they can ‘train the skill’ but they…

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Posted in: Masterclasses

Why am I investing 3 weeks…

July 22, 2021 admin

Why am I investing 3 weeks of my own time, to train at no charge to out of work peeps…

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Posted in: Masterclasses

My next Discovery Masterclass

July 7, 2021 admin

Salesforce Partners and Salesforce Professionals – if you want to learn how to run Client Discoveries well, this post is…

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Posted in: Masterclasses

Hayfever is killing me but…

June 12, 2021 admin

Hayfever is killing me but nothing is going to dampen my glorious weekend! I’ve just finished the last day of…

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Posted in: Masterclasses

Throwing into the deep end

June 1, 2021 admin

Pushing a new #Salesforce Consultant ‘into the deep’ end to see if they sink or swim is an awful practice, especially if…

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Posted in: Masterclasses

Coerce or convince?

April 22, 2021 admin Leave a comment

Coerce or convince?What’s your preferred style of influencing others? There’s a whole spectrum of tactics:Force, compel, coerce, convince, persuade, ask,…

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Posted in: Emotional Intelligence, Influence, Masterclasses

On May 4th

April 14, 2021 admin Leave a comment

On Star Wars day (May 4th) … I’m offering 3 weeks of no-charge LIVE Consulting Masterclass training for #salesforce peeps: – Consulting…

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Posted in: Consulting, Masterclasses

Are there any PMs

January 29, 2021 admin

“Are there any PMs on the training who might have very strong personalities?” “Why do you ask?” I was a…

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Posted in: Beliefs, Masterclasses, Project Management

The Functional Consultant role is 100% remote

January 22, 2021 admin

“The Functional Consultant role is 100% remote – how effective will I be when doing workshops?” M had gone through…

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Posted in: Masterclasses, Requirements, Salesforce

Who’s the most effective #CRM executive champion/sponsor?

January 20, 2021 admin

Who’s the most effective #CRM executive champion/sponsor? A. Finance Director B. CEO C. Marketing Director D. Sales Director E. Ops…

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Posted in: Careers, Masterclasses, Salesforce

This is sh*t!

January 8, 2021 admin Leave a comment

“This is sh*t! We are being treated like kids! How do they expect us to perform when they pull stunts…

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Posted in: Masterclasses, Problem Definition

When I hear about CRM projects

January 5, 2021 admin Leave a comment

When I hear about CRM projects that are so badly designed and implemented, it makes me want to poke my…

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Posted in: #payitforward, Customer Success, Learning, Masterclasses

So I’m calling to thank you

December 14, 2020 admin Leave a comment

“So I’m calling to thank you for guiding me through the Consulting Masterclass – it helped so much during the…

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Posted in: #payitforward, Masterclasses, Salesforce

Sooner or later, short term thinking leads to pain.

November 25, 2020 admin Leave a comment

Sooner or later, short term thinking leads to pain. If you are only keen on closing that deal without spending…

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Posted in: #payitforward, Client Relationship, Customer Success, Masterclasses, Systems Thinking

2020 has been utterly crap for so many people.nJob losses, …

November 24, 2020 admin Leave a comment

2020 has been utterly crap for so many people. Job losses, financial insecurity, illness, death. There are so many LinkedIn…

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Posted in: #payitforward, Masterclasses, Salesforce

In Dec, I am giving away 12 courses

November 21, 2020 admin Leave a comment

In Dec, I am giving away 12 courses on The Art of being an Excellent Salesforce Consultant (all sessions from…

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Posted in: #payitforward, Learning, Masterclasses

Many people don’t understand

October 23, 2020 admin Leave a comment

Many people don’t understand that signed off requirements in a software delivery constitute a contractual agreement. It’s what you say…

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Posted in: Effective Communication, Masterclasses, Requirements, Trust

My next round of Consulting Masterclasses

October 15, 2020 admin Leave a comment

My next round of Consulting Masterclasses will be running in a couple of weeks. If – you’re an #awesomeadmin –…

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Posted in: Karma, Masterclasses, Self Development

I am running my 3rd free Consulting Masterclasses

September 18, 2020 admin Leave a comment

I am running my 3rd free Consulting Masterclasses on 28th September where I provide training in Consulting skills, project methodology…

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Posted in: Careers, Learning, Masterclasses, Salesforce

Building a rocket to escape Zombie Apocalypse

August 29, 2020 admin Leave a comment

Building a rocket to escape Zombie Apocalypse within 12 months (before they get to your isolated sanctuary and eat your…

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Posted in: Masterclasses, Project Management, Salesforce

The last ‘unemployed’ Salesforce consultant

August 19, 2020 admin Leave a comment

The last ‘unemployed’ Salesforce consultant in my free consulting training just told me she’s got a job today!! It’s more…

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Posted in: #payitforward, Careers, Masterclasses, Salesforce

Are you saying I am going to get 3 weeks of FREE training

August 18, 2020 admin Leave a comment

“Are you saying I am going to get 3 weeks of FREE training, and you’re going to get me a…

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Posted in: Careers, Learning, Masterclasses, Salesforce

Just because you can do something

August 17, 2020 admin Leave a comment

Just because you can do something, doesn’t mean that you should. Just because you can integrate two systems and sync…

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Posted in: Careers, Data & Analytics, Masterclasses, Salesforce

No catch.

August 15, 2020 admin Leave a comment

No catch. I’m offering 3 weeks worth of absolutely FREE Consulting Masterclass training, covering: – Consulting Engagement & Delivery –…

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Posted in: Learning, Masterclasses, Salesforce, Self Development
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