Consulting companies are ‘meat-grinders’. 😵FrAgile (Fractured Agile) is usually on the menu.Chucking fresh recruits into the deep end to identify…
How to SPUFS (Set Projects Up For Success) 😁Tip #2: Know what ‘good’ looks like But what does ‘good’ look…
“Things have not been great, and I’m not really coping.” Even within the busy hustle of the Moscone West, where #DF23 attendees…
How to SPUFS (Set Projects Up For Success) 😅Tip #1: Connect with your client on a human level. I’m leading…
If you are going to #DF23 ✔If you want to save lives (literally) ✔If you want a SIGNED copy of #SalesforceDiscovery101 ✔ Then DM…
What do fire fighters and #Salesforce Consultants have in common?
What do fire fighters and #Salesforce Consultants have in common?Their day job involves putting out fires that they didn’t start! 😬#FunnyNotFunny It…
Yeah so if you haven’t heard, I’ll be speaking at #DF23 in under 2 weeks! Come and hear me speak for the…
When is 200 x 1 ≠ 1 x 200?When you’re running a frickin test case that’s what! 😫 “How could that…
What do fire fighters and #Salesforce Consultants have in common?
What do fire fighters and #Salesforce Consultants have in common?Their day job involves putting out fires that they didn’t start! 😬#FunnyNotFunny It…
Going to #DF23?Why not grab my book to read on the plane? 😁 I’m going to be there so if you…
Controversial opinion: Scrum doesn’t really work. To be specific, I’ve never seen it work properly in client-vendor software delivery. Perhaps…
My talk at #DF23:Discover a New Approach to Success for New Trailblazers. 🙃 Here’s what it’s about:Learn different approaches for success…
I believe that professional services like #salesforce consulting need to rethink their commercial model. Daily/Hourly billing is very unkind. The ability to…
“I can fly you to the moon on my magic carpet.” 🌛“You’ll have exquisite gourmet food made by my fair…
This was a wonderful conversation combining all the best things I like to talk about!! Thank you Mike Gerholdt!! #EmotionalIntelligence#ActiveListening#BusinessAnalysis#Communication#Empathy Only…
Sin #2. Thou Shalt Not Disobey the Iron Triangle 📐(of Project Management). People try to cut corners all the time.Especially…
“When you embrace the both/and, your narrative can be more beautiful than you imagine.” – Susannah Kate Plaisted Susannah shared a deeply…
Sin #1. Thou Shalt Not Flirt with the Scope Creep. 😝 “It’s not very difficult for someone as awesome as…
Whoa! It’s almost time for Midwest Dreamin’ and WITness Success!! I am so lucky that the organisers chose my crazy topics 😁 so…
“Wait, this feature isn’t what I expected!”“What do you mean the client has poor feedback for me?!” 😤 Salesforce consultants…
“I don’t like this at all. Why are we even doing this!?”The client is upset and the tension in the…
“It will all work out in the end.”“Things can only go up from here.”“This is a ‘test’.”“What doesn’t kill you…”…
Finite games is easier than infinite games.Project admin is easier than project management.Ticking checkboxes is easier than mastering a craft.…
Anyone in my network who’s a Project Manager and love non profits, please check out Tiago Carmona‘s post below. They’re a #salesforce partner…
So I did this thing. 🙃 In the ‘before-Salesforce-time’, I revelled in the nerdiness of being a solutions architect and…
I can’t dance for nuts.😅 I see others effortlessly grooving to the beat and I’m jealous. Talia Johnson for one. She…
Irrelevance. 😥With the rise of #AI, that’s a real fear facing many people. I talk about the human skill of #ActiveListening with Gillian Bruce at…
Waheeba Kaboud and Deborah Haile SF Admin, MA will be at the “Building a Bridge” session tomorrow, sharing their personal story as well…
From 25-28 July, I am running a FREE 4-day course “Salesforce Professional Bootcamp” course. It was only planned for our…
“It only takes 10 seconds.” He said quietly. “I wish everyone knew that it only takes 10 seconds to save…
“Daaaaad!” Yes, my little munchkin?Yes, my little ball of squeeks?Yes, my little bag of organs?Yes, my little jumble of contradictions?Yes,…
#Salesforce#Ohana !! I need help!
❗❗#Salesforce#Ohana !! I need help!(As I may have bitten off more than I can chew) 😬 𝗕𝗿𝗶𝗲𝗳 𝗼𝘃𝗲𝗿𝘃𝗶𝗲𝘄I’m running a free…
Here are 15 tips for the new #Salesforce consultant.If you’re new to consulting, you’ll find this very useful. It’s free! 🤩(Everybody loves…
🚩🚩Abuse Trigger warning 🚩🚩 “Why is she still with him when he hits her?” “She must enjoy it, or maybe…
“I can’t use the thimble because my fingers are claustrophobic!” 🙄 Sigh. It’s been a busy few weeks as Ninja…
Do you want to know about bloody arms flopping on the floor?Do you want to know all about the 7…
“What if you disagree with them? Or if you don’t like them or what they’re saying or thinking or doing?”…
Life with teen twins and a tweenie.Dinner topics are rarely profound though broccoli farts tend to dominate. 😬 What kind…
I think about death a lot. For the last 15 years I have been a volunteer listener for #Samaritans, a charity…
“She’s awful. I refuse to accept the latest invoice!” The client wasn’t pleased. “Let me have some time to check…
I was always a chicken-heart. 🐤Everything scared me.Uncomfortable feelings.Potentially embarrassing situations.Conflict. Confrontation. Godzilla. 😨 Anything that required being brave. It…
“Keep on failing until you succeed!!!” 💪🏻 Ah, but is it the right approach to life? I was listening to Brené…
“It was engaging – I loved the interactive questions, the doodles, and the message hit home.”But I wasn’t convinced, because…
“The world is beautiful, and we can sway the ethics of AI to move towards a bias of positivity, beauty,…
Do you want to own a fashionable lanyard? 💃🏻Do you want to save lives?And… Are you coming to the Salesforce#LondonWorldTour?!? I…
Ahhhh this was one of my #DF23 submissions that got a ‘no’ 😬
But fear not! You will get a chance to see it here! And it’s also free! 😃 And maybe… maybe…
I need your help #LinkedIn#Ohana !! Kevin Jackson asked me to write out the Vision and Values of a #V2MOM for this project I was…
“My life with be perfect when <insert random achievement>.” 😬 It’s so easy to get caught in this trap.For me,…
“It’s not very nice to boast.” 🧓🏻Ah Ma, my beautiful grandmother was admonishing me. I was never really good at…
𝗜𝗳 𝘆𝗼𝘂’𝗿𝗲 𝗮 𝗻𝗲𝘄 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝘁, 𝗮𝗻𝗱 𝘆𝗼𝘂’𝘃𝗲 𝗯𝗲𝗲𝗻 𝗮𝘀𝘀𝗶𝗴𝗻𝗲𝗱 𝘁𝗼 “𝗜𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀” 𝘁𝗵𝗶𝘀 𝗽𝗼𝘀𝘁 𝗶𝘀 𝗳𝗼𝗿 𝘆𝗼𝘂. 👀 Doing…
This pic below was one of my earliest viral post.Why? (Apart from my very witty doodle 😆) Because it tells…
At YeurLeadin session in Brussels
At YeurLeadin session in Brussels… There were just a few teary moments… Here’s one. Talia Johnson sharing her story about Bamlak Haile‘s unbelievable journey…
What happens in YeurDreamin’ when you’re late for demojam. And you’re short.And you’re standing behind Scandinavian giants. Shoutout to PDF Butler – Salesforce…
“Would you like my eyeballs??” 👀 😆 HAH! If you want to know what this is about, then come and…
“You’re not going to get anything out of that arm, ” I winced. 😣 “That one’s got rubbish veins.” 💉 She…
“CAN I request you do a happy story video post next time..?” asks Jason Earnshaw. “Can I ask… is consulting really…
How do you decline a request and manage the expectations of your Project Manager? 🤔See below for an excellent example.…
So excited for London’s Calling Ltd starting!!l
So excited for London’s Calling Ltd starting!!l If you’re not here, click on the QR link buy a ticket to join us…
6 #DF23 talk abstracts submitted!Thank you to everyone who helped with suggestions on topics and the titles & abstracts ❤ Last year…
Will 1+2 ever equal 100? 🤔 Will a project that’s been mis-sold – under-estimated, over-promised, poorly scoped, managed and governed,…
🚨Trigger alert.When I was in an abusive relationship – everything I thought or said or did could be turned into…
Who’s it for?What’s it for? 🤔 The two deceptively simple design questions that is often overlooked which is the cause…
As Melissa Hill Dees, MBA would say #BrilliantBoldBeautiful and #brainy! So much to love in this picture of Melissa Shepard and Lilith Van Biesen at CzechDreamin photos. ❤️ So incredibly proud…
Ah! Expectations!You know you are setting yourself up for a world of pain when you know you won’t be able…
So, I wrote about wanting to speak at #DF23 yesterday
So, I wrote about wanting to speak at #DF23 yesterday but just got some good news in my inbox this morning! 😍…
I need your help #Salesforce#ohana! I would absolutely love to speak at #DF23 this year, and would like to know what you would…
𝗗𝗼𝗻’𝘁 𝗷𝘂𝗱𝗴𝗲 𝗮 𝗯𝗼𝗼𝗸 𝗯𝘆 𝗶𝘁𝘀 𝗰𝗼𝘃𝗲𝗿. 📚Do you? 😬Don’t say you don’t.We all do it… because it’s the first…
Consulting can be really addictive. 🍩And like all addictive things – the highs can be amazingly high, and the lows…
I don’t like football. ⚽All dirty dishes must be done before bedtime. 😠I will do overtime when it’s near project…
I take a deep breath.I quiet the noise in my head. 🎧I push down the rising emotions. I open my…
What’s the secret of attraction? 🤩The initial appeal and what comes next? I’ll be speaking about the “5 Tinder secrets…
Are you Learnin’? 📚Are you Earnin’?💰Are you Having fun? 💃 These are the three questions I’d consider whenever I’m at…
Are you in the UK and looking for part time work with #salesforce? 👀 Do you have admin and pardot skills?…
Mafia.Gangsters.Murderers.Unscrupulous people disappear-ers. That’s what we call people who toss other people into “The Deep End.” 🤿 Ask any consultant…
Are you a Gen-X’er? Rubiks cubeSpace invader 👾FootlooseShoulder pads. 😁 One of the deepest human needs is to matter.And part…
𝟯 𝗥𝗲𝗮𝘀𝗼𝗻𝘀 𝗳𝗼𝗿 𝗥𝗘𝗗 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀(especially if they are projects that are led by #consulting partners) 𝟭. 𝗖𝗹𝗶𝗲𝗻𝘁 𝗼𝗿𝗴𝗮𝗻𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗶𝘀𝗻’𝘁 𝗿𝗲𝗮𝗱𝘆 𝗳𝗼𝗿…
“Where’s your project manager in all this?” 🤔 I was talking to a stressed out consultant who is a BA…
I believe that the things we pursue in life is done because of one of these three reasons*: 𝗦𝘁𝗮𝘁𝘂𝘀 𝗥𝗼𝗹𝗲𝘀,…
𝗛𝗘𝗟𝗣! I need your horror stories! 🤕😱 What are some awful situations you’ve encountered as a #salesforce consultant that you wish you…
“Is it normal to work evenings and weekends?”“Is it normal to have a ‘recommended’ utilisation target of 120%?”“Is it normal…
𝗦𝘄𝗶𝗽𝗲 𝗺𝘆 𝗳𝗿𝗲𝗲 𝗱𝗲𝗰𝗸 𝗜 𝘂𝘀𝗲𝗱 𝗳𝗼𝗿 𝘁𝗲𝗮𝗰𝗵𝗶𝗻𝗴 𝟭𝟬-𝟭𝟭 𝘆𝗲𝗮𝗿 𝗼𝗹𝗱𝘀 𝗔𝗰𝘁𝗶𝘃𝗲 𝗟𝗶𝘀𝘁𝗲𝗻𝗶𝗻𝗴(Link to the google slides in the comment👇🏻)…
𝗧𝗶𝗽 𝟱: 𝗠𝗮𝘀𝘁𝗲𝗿 𝘁𝗵𝗲 𝗮𝗿𝘁 𝗼𝗳 𝗣𝗲𝗿𝘀𝘂𝗮𝘀𝗶𝗼𝗻 𝗮𝗻𝗱 𝗜𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗲(By understanding power and politics and how it affects human behaviour).Fascinating stuff,…
𝗧𝗶𝗽 𝟰: 𝗠𝗮𝘀𝘁𝗲𝗿 𝗧𝗶𝗺𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁In other words: Learn how to Remove Non-Value Add Activities. #SalesforceConsultants are usually pretty autonomous, in that…
𝗧𝗶𝗽 𝟯: 𝗗𝗼𝗻’𝘁 𝘁𝗮𝗸𝗲 𝘁𝗵𝗶𝗻𝗴𝘀 𝗽𝗲𝗿𝘀𝗼𝗻𝗮𝗹𝗹𝘆*This one is a difficult one for a lot of people. 😐Even for me. As…
I left a very cushy and lucrative job as a Senior Salesforce Project Manager a few years ago. 😬 It…
𝗧𝗶𝗽 𝟮: 𝗕𝗲 𝗮 𝘀𝘁𝘂𝗱𝗲𝗻𝘁 𝗼𝗳 𝗵𝘂𝗺𝗮𝗻 𝗻𝗮𝘁𝘂𝗿𝗲*.Hey, how come he did that? It’s insane! 😱Why would anyone in their…
𝗧𝗶𝗽 𝟭: 𝗧𝘂𝗿𝗻 𝘆𝗼𝘂𝗿 𝗶𝗻𝘁𝗲𝗿𝗻𝗮𝗹 𝗱𝗲𝗯𝘂𝗴 𝗺𝗼𝗱𝗲 𝗢𝗡. (𝗣𝗮𝗿𝘁 𝟮) Self awareness particularly during Discovery as part of a consulting…
Tip 1: Turn your internal debug mode ON.“What are you talking about?” 🤔 I hear you ask. Just like what…
How #Salesforce Partners run Kick-ass Discoveries
“How #Salesforce Partners run Kick-ass Discoveries and you can too!” 😁I’m presenting this talk at #AD23 for Albanian Dreamin in beautiful Tirana tomorrow 💃🏻…
Francis Pindar trying stand up comedy
Francis Pindar trying stand up comedy at the #LDNArcs meet up at Fluido‘s lovely office in Old Street. Sam Wadhwani and Tom Bassett doing their best to…
Consulting projects are almost always a hybrid methodology.“W-agile” 🤢 Ew. I don’t like that term. But it _IS_ a hybrid…
Francis Pindar trying stand up comedy at the #LDNArcs meet up
Francis Pindar trying stand up comedy at the #LDNArcs meet up at Fluido‘s lovely office in Old Street. Sam Wadhwani and Tom Bassett doing their best to…
Have you ever been part of a symphony? 🎶Where the different instruments create exquisite melodies that blends so beautifully? It’s…
“What’s a Test Strategy document?”🤯 Whuuut? An ‘experienced’ Project Manager had just joined our company (a reasonably big #Salesforce Partner) and just…
My 11-yo ninja spent ages animating this. 😍 Yes, there’s Midjourney and Dall-E and all the other AI art generator.…
Happy Eid al-fitr to alllll my amazing Muslim friends! I miss working with so many of you. However I’m celebrating…
In a conversation, when I am ‘Me’ focused, I am:– crafting my reply to jump in to interrupt when you…
My submission has been accepted for the #salesforce Architect blog! 😃YAY! This topic had been percolating in my mind since I first…
You’ll get over it.Don’t worry, you’ll be fine!Look on the bright side, at least you have your health.It could be…
“Project management is not a 9 to 5 job…” (motivational video) Props to Sanjeev NC‘s post yesterday on the Truth about…