My throat hurts. Louise Lockie and Melissa Shepard honoring Gemma Blezard at French Touch Dreamin’ by talking about her impact…
Ok, the doodle below didn’t age that well did it* 😬Genie is SO last century (actually, 2 DF’s ago).It’s CDP…
Why am I opening the fridge for the 3rd time this hour? 😛 What’s this rubbish I’m binging on Netflix?…
Are you going to TDX ’24? 😁Would you like to hear me speak? 😋If so – what do you want…
Power & Politics!What pulls the strings that moves the levers of power?How can I get better at ‘playing the game’?…
“I totally disagree with this…”“Here’s where she’s totally wrong…”“Why on earth is this chapter in here?!”* 😟 Those were the…
Why won’t the user use the system?Why can’t we get buy in from the stakeholders?WHY WON’T YOU PICK UP YOUR…
“Dont say behind their backs what you wouldn’t say to their face.” 😬 Isn’t that how the saying goes? I…
Is this a Problem or a Situation? Had an insightful conversation with homeys Talia Johnson Anita Smith and John Sim,…
“Sticks and stones may break my bones but words will never hurt me.” 😫 If you’re a believer in this…
Why do the birds keep on singing?Why do the stars glow above?Don’t they know it’s the end of the worldIt…
I hated the move from WordPerfect to WinWord. 😣 Then I hated it when Office 2007 got the Ribbon. 😫…
🚨Controversial post🚨: Consulting-led projects should NEVER be run using agile methodology. 🙅🏻♀️ There! I’ve said it! Have you ever been…
“ARGH I WANT TO BEND TIME AND SPACE LIKE HIRO NAKAMURA*!!” 😩 Ok this was me last week at the…
“How do I get promoted? Do more projects better? Get them finished, on time and on budget? I already do…
Panic attacks. 😫Constant Anxiety.Fear.Insecurity.Stress. Insomnia. 😣 Morning comes, and the cycle continues. 😓 The life of a #SalesforceConsultant or any other consultant…
There are someWho stand at the precipice of life and deathWho are one step away from eternal darkness Who decide…
Talk about a click-baity title 😁In this week’s issue of the newsletter #OnThePeiroll (dropping this evening), I talk about what it’s like…
Ever been in a conversation/debate/discourse and think, “Hmm. that’s just lazy thinking.”? 🤨 Rigorous Thinking, the close sister of #CriticalThinking, is…
Today’s one of them crazy dont-have-time-to-breathe-poop-yell-at-messy-kids-or-shower kinda deadline day, so here’s a very quick scary post because, you know, it’s…
PM vs PM vs PM.Are you confused yet?! 😵The acronym job title can be as clear as mud if you…
Whoa! Are you psychic Tom Leddy?!Currently working on a global org merge project and I see this timely article from Salesforce Architects:…
GOD DONUT LEVEL UNLOCKED!!! 🍩💪🏻💪🏻My life’s work is done!😌 #TopDonutVoice#NoTheresNoSuchThing#OnThePeiroll
“Shouldn’t my manager be the one who’s supposed to be telling me what to do?”Spooooon feeeed meeeeee 😩 My childhood…
“They wanted me to do the CPQ exam so that we’d win the deal!”“Boss said the Experience Cloud cert was…
Have you ever been on a date that was moving faster than you’d like? 😖Or worked with a team mate…
Do you know the difference between a Client-Side Project Manager and the Partner Side one? I’ve come up with a…
Here’s tip number 8 for a new #SalesforceConsultant – TIMESHEETS!
Here’s tip number 8 for a new #SalesforceConsultant – TIMESHEETS!(It’s what #RealProjectManagers from #ConsultingPartners really care about! 😁) Lisa Bailey‘s post about starting a new consulting…
What do contracts like Statement of Works and requirements have in common? 🤔Ambiguity = pain. I’m writing a follow-up from…
“Here are the videos of all our all-hands in the last 5 years. You’ll find out that our chairman likes…
Whoa! A company that holds office hours so customers can ask questions about issues that’s been frustrating them?? 😲 A…
Sin #4. Thou Shalt Not Mismanage Client ExpectationsAnother big #ProjectManagement commandment – especially for consulting led #Salesforce projects. Not #ManagingExpectations is probably the single biggest reason…
Company Success = Doing excellent Sh!t OR Caring about People. 🤔It’s a false choice. I think you can make money…
Question from a CRM Director: Should I stay at my end-user company or move to consulting? 🤔 I had a…
I am old school. 📚🍎I like to listen before I think.I like to think before I draw.I like to draw…
“Why would someone in their right mind do this crazy thing?!” 😱 Sometimes our rational mind find it difficult to…
“My organisation doesn’t see Salesforce as a business critical system.”😲 My Technical Architect and myself were incredulous.WHAAAAAT? I mean, I…
“We have signed off the user stories! But the client keeps adding acceptance criteria during the sprint!” 😫 What the…
If you’ve been following me awhile, you know that I love talking about#Salesforce, #Consulting, #ProjectManagement, #Leadership, #Donuts, #ProjectDelivery, #ActiveListening, #SuicideAwareness, on #BeingKind. I also have a weekly newsletter…
There is a parallel in training consultants and training listeners for a suicide phoneline. 📞 Both require the trainees to…
Sin #3. Thou Shalt Not mistake Project Admin for Project Management. “Wait – but my ‘project manager’ doesn’t do any…
This exquisite poem pierced my heart. Every week I am on the phone with callers who’ve had enough of life…
“Where’s your Project Manager in all of this?!” That’s what I say when I hear from consultants that they are…
I thought I’d write something to balance my post yesterday. I don’t believe that the #SalesforcePartners out there are intentionally mean to…
I am feeling a little angry tonight. I’ve just come off yet another call with a consultant who has been…
I don’t like how you do your hair. 💇🏻♀️Why do the schools serve these sort of meals? 🌮🥗🍣I can’t believe…
How to SPUFS (Set Projects Up For Success) 😁Tip #6: Invest properly in Training and Support Everyone’s excited about the…
How to SPUFS (Set Projects Up For Success) 😁Tip #5: Plan your Environment and deployment Strategy Estimation of projects isn’t…
How to SPUFS (Set Projects Up For Success) 😁Tip #5: Start your data migration workstream … yesterday! “We don’t want…
I always use Brené Brown‘s 5 C’s
I always use Brené Brown‘s 5 C’s right at the beginning of a #Salesforce Project.In fact, this is an actual a slide from…
How to SPUFS (Set Projects Up For Success) 😁Tip #4: Business Lingo over Tech Jargon – always! “Are we talking…
“Low and slow.” That’s the simple trick I use to de-escalate and defuse charged situations. It also stands me well…
How to SPUFS (Set Projects Up For Success) 😁Tip #3: Think Data Privacy and Security First!! “Can I just show…
Consulting companies are ‘meat-grinders’. 😵FrAgile (Fractured Agile) is usually on the menu.Chucking fresh recruits into the deep end to identify…
How to SPUFS (Set Projects Up For Success) 😁Tip #2: Know what ‘good’ looks like But what does ‘good’ look…
“Things have not been great, and I’m not really coping.” Even within the busy hustle of the Moscone West, where #DF23 attendees…
How to SPUFS (Set Projects Up For Success) 😅Tip #1: Connect with your client on a human level. I’m leading…
If you are going to #DF23 ✔If you want to save lives (literally) ✔If you want a SIGNED copy of #SalesforceDiscovery101 ✔ Then DM…
What do fire fighters and #Salesforce Consultants have in common?
What do fire fighters and #Salesforce Consultants have in common?Their day job involves putting out fires that they didn’t start! 😬#FunnyNotFunny It…
Yeah so if you haven’t heard, I’ll be speaking at #DF23 in under 2 weeks! Come and hear me speak for the…
When is 200 x 1 ≠ 1 x 200?When you’re running a frickin test case that’s what! 😫 “How could that…
What do fire fighters and #Salesforce Consultants have in common?
What do fire fighters and #Salesforce Consultants have in common?Their day job involves putting out fires that they didn’t start! 😬#FunnyNotFunny It…
Going to #DF23?Why not grab my book to read on the plane? 😁 I’m going to be there so if you…
Controversial opinion: Scrum doesn’t really work. To be specific, I’ve never seen it work properly in client-vendor software delivery. Perhaps…
My talk at #DF23:Discover a New Approach to Success for New Trailblazers. 🙃 Here’s what it’s about:Learn different approaches for success…
I believe that professional services like #salesforce consulting need to rethink their commercial model. Daily/Hourly billing is very unkind. The ability to…
“I can fly you to the moon on my magic carpet.” 🌛“You’ll have exquisite gourmet food made by my fair…
This was a wonderful conversation combining all the best things I like to talk about!! Thank you Mike Gerholdt!! #EmotionalIntelligence#ActiveListening#BusinessAnalysis#Communication#Empathy Only…
Sin #2. Thou Shalt Not Disobey the Iron Triangle 📐(of Project Management). People try to cut corners all the time.Especially…
“When you embrace the both/and, your narrative can be more beautiful than you imagine.” – Susannah Kate Plaisted Susannah shared a deeply…
Sin #1. Thou Shalt Not Flirt with the Scope Creep. 😝 “It’s not very difficult for someone as awesome as…
Whoa! It’s almost time for Midwest Dreamin’ and WITness Success!! I am so lucky that the organisers chose my crazy topics 😁 so…
“Wait, this feature isn’t what I expected!”“What do you mean the client has poor feedback for me?!” 😤 Salesforce consultants…
“I don’t like this at all. Why are we even doing this!?”The client is upset and the tension in the…
“It will all work out in the end.”“Things can only go up from here.”“This is a ‘test’.”“What doesn’t kill you…”…
Finite games is easier than infinite games.Project admin is easier than project management.Ticking checkboxes is easier than mastering a craft.…
Anyone in my network who’s a Project Manager and love non profits, please check out Tiago Carmona‘s post below. They’re a #salesforce partner…
So I did this thing. 🙃 In the ‘before-Salesforce-time’, I revelled in the nerdiness of being a solutions architect and…
I can’t dance for nuts.😅 I see others effortlessly grooving to the beat and I’m jealous. Talia Johnson for one. She…
Irrelevance. 😥With the rise of #AI, that’s a real fear facing many people. I talk about the human skill of #ActiveListening with Gillian Bruce at…
Waheeba Kaboud and Deborah Haile SF Admin, MA will be at the “Building a Bridge” session tomorrow, sharing their personal story as well…
From 25-28 July, I am running a FREE 4-day course “Salesforce Professional Bootcamp” course. It was only planned for our…
“It only takes 10 seconds.” He said quietly. “I wish everyone knew that it only takes 10 seconds to save…
“Daaaaad!” Yes, my little munchkin?Yes, my little ball of squeeks?Yes, my little bag of organs?Yes, my little jumble of contradictions?Yes,…
#Salesforce#Ohana !! I need help!
❗❗#Salesforce#Ohana !! I need help!(As I may have bitten off more than I can chew) 😬 𝗕𝗿𝗶𝗲𝗳 𝗼𝘃𝗲𝗿𝘃𝗶𝗲𝘄I’m running a free…
Here are 15 tips for the new #Salesforce consultant.If you’re new to consulting, you’ll find this very useful. It’s free! 🤩(Everybody loves…
🚩🚩Abuse Trigger warning 🚩🚩 “Why is she still with him when he hits her?” “She must enjoy it, or maybe…
“I can’t use the thimble because my fingers are claustrophobic!” 🙄 Sigh. It’s been a busy few weeks as Ninja…
Do you want to know about bloody arms flopping on the floor?Do you want to know all about the 7…
“What if you disagree with them? Or if you don’t like them or what they’re saying or thinking or doing?”…
Life with teen twins and a tweenie.Dinner topics are rarely profound though broccoli farts tend to dominate. 😬 What kind…
I think about death a lot. For the last 15 years I have been a volunteer listener for #Samaritans, a charity…
“She’s awful. I refuse to accept the latest invoice!” The client wasn’t pleased. “Let me have some time to check…
I was always a chicken-heart. 🐤Everything scared me.Uncomfortable feelings.Potentially embarrassing situations.Conflict. Confrontation. Godzilla. 😨 Anything that required being brave. It…
“Keep on failing until you succeed!!!” 💪🏻 Ah, but is it the right approach to life? I was listening to Brené…
“It was engaging – I loved the interactive questions, the doodles, and the message hit home.”But I wasn’t convinced, because…
“The world is beautiful, and we can sway the ethics of AI to move towards a bias of positivity, beauty,…
Do you want to own a fashionable lanyard? 💃🏻Do you want to save lives?And… Are you coming to the Salesforce#LondonWorldTour?!? I…
Ahhhh this was one of my #DF23 submissions that got a ‘no’ 😬
But fear not! You will get a chance to see it here! And it’s also free! 😃 And maybe… maybe…