I miss in-person #Discovery workshops. It’s an immersive experience, as we are there with the end users, the people who works the…
What do you do with the things that are outside your circle of influence? Do you beat your chest and…
Something Talia Johnson ☁️ posted today resonated with me. It was about paying attention to those around us, especially our family. I’ve…
I had a beautiful conversation with Tara Aldridge for my #podcast (dropping next Monday 9 Aug). We connected awhile ago, and met sporadically at…
What’s makes a good super power?Great hair?Witty comeback?Ability to zap the villian with shooty lasers from your eyes? As it’s…
I rarely wade into controversial topics such as religion, sex and politics… And more recently Brexit (in the UK) and…
14th #OnThePeiroll #podcast with Richard Clark now out! I really had a lot of fun on this one; QA and…
Testers get a raw deal. Devs dislike them because they point out problems in their code.Functional consultants detest them because…
Knowing WHAT to test is as important as knowing HOW to test. My talk with Richard Clark was absolutely fascinating, as we…
Life is NOT FAIR.You could get laid off.You could lose your marriage.You could lose your job. Life is full of…
My heart is exploding with ❤We’ve just kicked off another training for a group of new #Samaritans volunteers. So many generosity in…
“What’s the point of listening if you don’t try to help?” “Getting into the hole? What for? Now you’re both…
Oh man – I can riff about testing and #QA until the cows come home. Which is why I absolutely LOVED my…
Internal struggles.The demon and the angel on the shoulder, bickering about who’s right. We all have them. I’d be mortified…
“I can’t believe they are hiring people with the ‘right mindset’ so that they can ‘train the skill’ but they…
Silence is under-rated.Nobody likes silence. But sometimes…Sometimes you need to leave a few heartbeats of silence, when someone is sharing…
The Malaysians call it being “blur”. When you aren’t aware of things that are happening around you.When you’re absent minded.When…
13th #OnThePeiroll #podcast with Amanda Beard-Neilson now out! When I first started this gig, I didn’t think I’d get that…
Do you judge people?Yes you do.We all do. We are only human.But the crucial thing is, do we let that…
“Be the You your Future You will thank you for.” “Your Yesterdays are but footprints on the beach. Have an…
What you see as “reality” is rarely the real thing. There is often distortion on multiple levels, and by the…
Why am I investing 3 weeks of my own time, to train at no charge to out of work peeps…
Do certifications matter in the #Salesforce ecosystem?How about a university degree?These eternal questions comes up again and again. Experience and attitude matters,…
Belated wishes of Selamat Hari Raya Aidil Adha – to all my Muslim brothers and sisters. I got the date…
To donut or not to donut 🍩.Can I walk away?Or do I give in to the evil Donut Fairies?? It…
My #podcast with Goolshun S. Belut is now out. We had a very interesting conversation about how he started Smplicity,…
Do you know how to find your path?What you’re meant to do in this planet?Where your destiny lies? Despite the…
What would you do if you were the Donut 🍩 seller?I guess it depends. Are you an over-deliverer…A people pleaser?…
If you’re a “not my job” sort of person, then you’re going to be left behind. Specialisation and division of…
How many Project Managers does it take to change a lightbulb?None – because they spend all their time talking and…
“We need to ask him why he keep saying he is suicidal, is he seeking attention or something?” “No, we…
High Performing Team =Functional Conflicts + Psychological Safety I’ve worked in Consulting Partners where I’ve been given a new team…
Life is about balancing the lows with the highs.You can’t really experience pinnacle without the valley. The football season illustrates…
“OMG OMG Disaster! This project is red all over!” What happens if you keep raising red flags in a project?Either…
#Podcast episode 11 with Chris Loe is now out. Chris is a Solution Architect with Slalom, and a diverse and fascinating career path behind…
#Podcast episode 11 with Chris Loe is now out. Chris is a Solution Architect with Slalom, and a diverse and…
Will we get more calls tonight?Will someone who is predisposed to raising their fists do so if their team loses?…
Which is better: Fixed Price or Time & Materials? These are the two main types of commercial agreements that Salesforce…
Sometimes the heaviest thing to carry is other people’s expectations. Unhappiness = reality – expectations In particular, many are saddled…
“Sorry – you’re the PM. You should not have taken on the role of the BA.”I couldn’t believe what my…
Is there a magic pill or magic wand that can help you find The Perfect Role? Not unless you’re in…
When a Salesforce Discovery isn’t done right by the Partner, it signals a very rocky project implementation. Here are a…
Do you know the difference between sympathy and empathy? #Samaritans explain it using a metaphor of how one would interact with…
Salesforce Partners and Salesforce Professionals – if you want to learn how to run Client Discoveries well, this post is…
“I just got laid off.” “Yeah I got laid off last year. It sucked. But then I started a business…
I had a great conversation with Justin Greenberg in my next #podcast#OnThePeiroll, now live! In this episode, I talk to Justin Greenberg, who…
I was so annoyed with myself. 😖I screwed up. I crafted my newsletter, reviewed it, got Husband to proofread, reviewed…
When you put in time, money, effort, love, and intensity into something… And you get nothing out… It hurts. You…
What happens when you lie on your cv? Sometimes you get away with it.Sometimes you don’t Rest assured though, it…
Zig Ziglar talks about being a meaningful specific as opposed to a wandering generality. It’s such an insightful statement that…
Hiring companies may not know how to define proper job titles.So, new Salesforce jobseekers – you need to listen to…
James is a PM that I wouldn’t trust to lead in a crisis. Let’s say that Zombies are about to…
Everyone has a hot button. Mine gets triggered when I take a call and the subject hits close to home,…
Why is a soft skill like #communication listed below hard skills like #Salesforce exam certification in a job description? While the basic expectation is…
You need to go the extra mile to break into the Salesforce Ecosystem. Wise words from Justin Greenberg, #Salesforce BA/Product Owner/ Project Manager/…
Sometimes when someone says something that we perceive as negative, we feel attacked.The key thing is to identify what it…
Podcast episode 9 with 🌱 Kathryn Castle is out! She runs Candybox, a #Salesforce Partner from Mexico, and have a…
Our ego always wants to know thatWe are right.We are smart.We are more special than others. And so, it is…
I read a post today about why someone should never self-implement #Salesforce and that made my eyebrows scrunch up 🤨 Just like…
Sequence matters. The bad dad joke below works because of the sequence. Swap the lines and the joke doesn’t make…
Anyone watching LOKI on Disney? The idea of time travel, different dimensions and multiverses is so utterly fascinating and compelling…
Are you brave enough to go up to someone who seems upset and to ask them if they’re OK? Or…
For my friend Lorena Arroyo Delgado and those looking for meaningful employment and going through tough times. No one can guarantee what…
The fine art of balancing the extremes is a skill that is so important. Especially when working with startup clients,…
If you can stand in someone’s shoes.Hear what they hear.See what they see.Feel what they feel.Would you treat them differently?…
#Podcast with Caroline Häming (it’s pronounced like Ernest Hemingway, without the ‘way’) is now out! I really had so much fun with her,…
There are a few things that a Project Manager loves to hear. “You’re so awesome” is something I hear a…
What’s #winning? Is it in the moment of glory when you get that medal?Or that promotion you’ve always wanted?Or that closed…
It’s about getting the balance right.The “Goldilocks” effect.* Not too hot, not too cold.Not too easy, not too hard.Not too…
Getting to Flow state quickly is the best productivity hack I know. It’s the holy grail. If you’re someone in…
Dial down the hype of the Technical Architect?!Blasphemy! But what Caroline Häming says is so true.(Although please excuse the one PG-swear word…
I thought my heart would burst when I saw this message earlier! When I started posting about my life as…
A Project Manager is not just someone who– nags you about the status of your task– nags you about that…
This is a ‘GaryV’ right hook post. I’ve just published my Delivery Masterclass dates for the rest of 2021 and…
Sometimes it is easier to type than to talk. Tonight, I am on a webchat shift at Duty Station 3.Webchat…
What do you live for?What do you get giddy for? I’ve not used the word ‘giddy’ in a long time,…
People are afraid to approach someone they think is struggling, because What if they’re wrong?What if they say the wrong…
One of the reasons for companies engaging #SalesforcePartners when implementing a system is getting that kick in the butt to make change…
Expectations. Ninja # 2 got caught doing something he shouldn’t have been doing. However I had expected it to happen…
In this episode, I talk to Julie Palmer, a fellow Salesforce Project Manager. It’s such an enjoyable conversation, because her…
Google spent millions to try and figure out what made High Performing Teams (HPT) so that they could replicate it.…
Do you switch off your work persona when you get home? It’s a bit hard sometimes. Those of us with…
Another night on shift. Apart from my rubbish way of splitting “Listening Ear” over two lines on my scrap paper,…
Where does my offering sit in the Elements of Value? Aligned to Maslow’s Hierarchy of needs, I mapped my Delivery…
Hayfever is killing me but nothing is going to dampen my glorious weekend! I’ve just finished the last day of…
In Consulting, there is an expectation of competency. The job is fast paced, and everyone’s expected to pull their sleeves…
It’s late at night when I think of our callers, even when I’m not on duty. The #Samaritans hours of need are…
There are loads of things that are fun.– Holidays– Dates– Cheat meals– Gaming nights And there are some things that…
“Here’s what I want – go forth and build.” Consulting engagements doesn’t really work that way. When clients engage a…
“OK, let’s sit with this problem, together.” How powerful is this statement? It says You’re not alone.I’m here.I’m listening.Talk to…
I have my own style that is unique to me.But like all competent Project Managers, I have a job to…
How do you talk to yourself?What kind of questions do you ask yourself? Are you kind?Are you brusque?Are you inquisitive?Are…
The word ‘Consultants’ sometimes conjure up mixed feelings. “Consultants charge a lot”, you say “And sometimes a lot of what…
The life of a Project Manager can be incredibly exciting! You’ll get fantastic projects– new technology– super fun clients– great…
#Podcast 6 with Pragati Sinha out now. Pragati is a seasoned #BusinessAnalyst who has worked on various enterprise systems including…
What’s the most important thing to a #Salesforce Partner?Utilisation and chargeability. 💲 Actually, that’s super important to all consulting partners and billable…
Covid’s shit.The secondary and tertiary victims will become more obvious as the pointy end of the pandemic flattens out. And…
I don’t mind playing the bad guy.I really don’t.Especially if it means our team gets what we need to get…
“No, I didn’t need to be consulted first. It’s not like I’m the lead dev or anything.” Passive-aggressive behaviour is…
“I really don’t think I can take it anymore.”Her shoulder slumps. Your heart starts beating very fast and you don’t…