Historical data is only useful insofar as to tell us a story of what happened at that time. It doesn’t…
Are all hacks bad? Sometimes ‘short cuts’ are a necessary evil, especially when time is of the essence. When you’re…
I couldn’t believe my eyes. 😯The previous PM had left, and I had just taken over the project and it…
Ever read a Statement of Work (SoW) so bad that it makes you want to wrestle with a cactus, naked?…
Testing applies to a lot more than just project delivery. It’s a process of figuring out if your initial idea…
The success of your #Salesforce or #CRM, or any other project hinges quite a lot on the team. With the wrong people on…
Ok I know things are rarely that simple. 😬 That’s why it isn’t a great idea to ‘outsource’ your data…
I’m thinking of branching into the Inspirational poster business. I think I’d need:– profound wisdom– deep way with words– insightful…
Do you make sure there’s toilet paper before you do a number 2? 🤭 Do you check to make sure…
“Your Majesty – we spotted the enemy just beyond the hill, archers and cavalry ready to attack!”“You’re such a sh*t…
It can be hard to find “The Meaning of Life”. Or your “Purpose”.Or “Passion”. So many people get stressed out…
Some of the things that contribute to “scope creep” in a #Salesforce project– poor definition of requirements– poor stakeholder management– poor change…
Have you had something grow so stealthily, so sneakily that you never notice anything until it’s too late? Could be…
#Governance is absolutely critical in ensuring success.That’s #ProjectManagement 101. What is it?it’s the framework for how project decisions are made. Not enough resources?Poor…
£1400 in 24 hours – thank you for everyone who have donated and signed up! This series focuses on the #Salesforce Project…
Just listened to a cracking Talent Hub episode with Ben Duncombe interviewing Ben Fuller about the resourcing state of the Salesforce ecosystem. 𝗧𝘄𝗼 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:𝗡𝗲𝘄𝗯𝗶𝗲𝘀 – don’t just focus…
Want to learn something and create good karma at the same time? Well, here’s your chance! 🤩 The long awaited Project…
Knock knock.Who’s there?Kew Way.Kew Way who?QA here. Your doorbell’s broken. *cringe* 😳😁 Ok, that’s why I’m not a comedy writer,…
All conflict is caused by a gap in expectations.BFF fights, breakups, divorces, lawsuits… I cannot think of one instance where…
#DataQuality is everything.Especially with regards to a #CRM such as #Salesforce or #MicrosoftDynamics365. De-dupe.Merge.Clean.Delete.Enrich. A system is only as good as it’s data, and a lot…
My heart hurts so bad.I have no words.It’s times like this that I wish I had a Faith to pray…
“My car is broken. How long will it take to fix it?” “I want a fancy wedding with flying pigs…
Sigh. Yes – adults can be dramatic too, especially when they want something. Power and Leverage – this is such…
What does it mean to be conscientious? Very simply… someone who is conscientious cares deeply about– the quality of their…
Have you ever hung onto grudges and resentment so long that you’ve forgotten what caused it? I think there are…
I will marry you if:✅ You buy me this big diamond ring 💎✅ You get me that sports car 🏎✅…
You can’t be liked by everyone.If that’s your goal in life, you will need to expect much anguish and disappointment.…
What’s your shape? 📐🟥⭕ Does it fit the role you’re going for?Does it fit the idea of what your spouse/significant…
Warning: Controversial post.Money is a huge leverage.For a lot of people, it can make a huge difference in terms of…
Simple. Beautiful. Elegant.No, I’m not selling soap. 😬 With just a few shapes and some basic rules, I can teach…
Lots of us have been there.The moment when you wished you took care of the problem when it was small,…
It’s really not difficult to create content about project delivery when I get messages like these 🙄 The post literally…
When I get a DM like this it makes my face go 😣#Salesforce is the hottest thing right now, and all…
Are you a Taker or a Giver? #Salesforce#ohana showcases some of the most amazing side of humanity, with examples of kindness…
I’ve got a hacking cough and a sniffly nose. 🤧And I’m on another night duty. I’m not fit to be…
Hey, are you OK?I can’t think of a scarier question, especially when you’re feeling vulnerable. If I say I’m OK,…
Voting for the #SaConJa Competition on my next Consulting Discovery Masterclass is now open! The quest was to blitz through Trailhead for…
📣 Contestants – you have less than 12 hours! Those competiting on the #PeiItForwardChallenge to win space on my next Consulting Discovery…
The Job Description for a #CRM Consultant for #Salesforce should not include “Psychic.” One of the traits of a really good consultant is the…
Still waters run deep.Don’t judge a book.. etc etc. Most behaviours are driven by insecurity, fear and worry about not…
Estimating #Discovery becomes easier with experience. There are times when we get it wrong, and we need more time to discuss items…
We are born with 2 fears: falling and loud noises.All other fears are learned… including the fear of not being…
Do you remember when you first figured out how to ride a bike?Or made that dish that was not only…
The #Salesforce Discovery Dream Team.There are a few key roles that are necessary to run a proper Discovery. Broadly, the role categories…
We’ve just enter the Lunar year of the Tiger 🐅 – which will be good for those with that chinese…
#PreparePreparePrepareI think it’s better to over-prepare, than to under-prepare – as much as you can within the time that you…
Ever played a game where you didn’t know the rules?Did you win?I bet the answer is a negatory. When everyone…
Do you want to truly understand what it takes to become an outstanding #Salesforce consultant? Whether you are a SF Admin, or…
Who owns your motion?The direction, trajectory and speed? Not your coach, your mentor, your parent, your boss, your team…You do!…
There is only one scenario where it would be logical to… – have your sales team fill in 9 pages…
The #Salesforce Consulting Partner who has Delivery experience or capability in the Sales process sets up the project for success. When there…
I am right. You are wrong.I am smart. You are dumb.I am superior. You are not. The world feels even…
Running effective workshops is a core skill for a #Salesforce Consultants. 💪🏻And we do run many types of workshops – especially during…
Decision making is very much like a Google Map exercise in getting from where I am to where I want…
Preparing for a new #Salesforce Consultant role𝗕𝗼𝗻𝘂𝘀 𝗧𝗶𝗽 𝟯 𝗼𝗳 𝟯 – 𝗦𝘁𝗼𝗽! 𝗛𝗮𝗺𝗺𝗲𝗿 𝗧𝗶𝗺𝗲! 𝗥𝗲-𝗲𝘃𝗮𝗹𝘂𝗮𝘁𝗲! Side note – you know someone’s…
Preparing for a new #Salesforce Consultant role𝗕𝗼𝗻𝘂𝘀 𝗧𝗶𝗽 𝟮 𝗼𝗳 𝟯 – 𝗡𝗲𝘁𝘄𝗼𝗿𝗸𝗶𝗻𝗴 I was fairly well known within the micro ecosystem…
The Consulting #SalesProcess – it’s actually quite straightforward. As Delivery (as in part of the Project team that delivers projects) it pays…
Preparing for a new #Salesforce Consultant role𝗕𝗼𝗻𝘂𝘀 𝗧𝗶𝗽 𝟭 𝗼𝗳 𝟯 – 𝗖𝗼𝗺𝗽𝗹𝗲𝘁𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗣𝗿𝗼𝗯𝗮𝘁𝗶𝗼𝗻 So you got that job with that…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟭𝟮 𝗼𝗳 𝟭𝟮 – 𝗢𝗯𝘀𝗲𝗿𝘃𝗮𝘁𝗶𝗼𝗻 I think it’s quite a simple but incredibly important tip…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟭𝟭 𝗼𝗳 𝟭𝟮 – 𝗡𝗲𝘃𝗲𝗿 𝗔𝘀𝘀𝘂𝗺𝗲 We are all different creatures, and the same word…
Role play can be quite hard, and nerve wracking!However, Talia Johnson ☁️ and Bryan Bemis did a sterling job playing a Developer and a…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟭𝟬 𝗼𝗳 𝟭𝟮 – 𝗠𝗮𝗻𝗮𝗴𝗲 𝗘𝘅𝗽𝗲𝗰𝘁𝗮𝘁𝗶𝗼𝗻𝘀 The secret of happiness.Do you want to know what…
Preparing for a new #Salesforce Consultant role𝗧𝗶𝗽 𝟵 𝗼𝗳 𝟭𝟮 – 𝗘𝘅𝗽𝗲𝗻𝘀𝗲𝘀 I reckon that expenses won’t be as big a chore…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟴 𝗼𝗳 𝟭𝟮 – 𝗧𝗶𝗺𝗲𝘀𝗵𝗲𝗲𝘁 As a consultant, you’ll have to do timesheets.…
What a really super way to end my day. 🥰 It’s really nice to know that I’ve made a difference…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟳 𝗼𝗳 𝟭𝟮 – 𝗦𝘂𝗽𝗽𝗼𝗿𝘁 This is the £64m question, and one that…
For the next 30 days, from 10 Jan – 10 Feb, you are going to hit that Trailhead hard, AND…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟲 𝗼𝗳 𝟭𝟮 – 𝗬𝗼𝘂𝗿 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 Just so you know, all PMs…
Do you doodle when you’re on the phone?Or fold origami?Or click or twiddle with a pen? Sometimes I come in…
𝗦𝗮𝗖𝗼𝗻𝗝𝗮 #𝗣𝗲𝗶𝗜𝘁𝗙𝗼𝗿𝘄𝗮𝗿𝗱 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗶𝗼𝗻 𝗶𝘀 𝗯𝗮𝗰𝗸!!2 spaces for my next Blended Discovery Consulting Masterclass (starting 19 Feb) up for grabs. If you’re an #awesomeadmin for…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟱 𝗼𝗳 𝟭𝟮 – 𝗬𝗼𝘂𝗿 𝗙𝗶𝗿𝘀𝘁 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 Starting a new role is always…
Quick poll, as I’m planning my next Masterclass sessions. If you wanted to learn all the skills required to become…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟰 𝗼𝗳 𝟭𝟮 – 𝗥𝗲𝘀𝗼𝘂𝗿𝗰𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿𝘀 IMHO, #ResourceManagers are heroes. 🦸♀️ They are the oracles…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟯 𝗼𝗳 𝟭𝟮 – 𝗨𝘁𝗶𝗹𝗶𝘀𝗮𝘁𝗶𝗼𝗻 𝗧𝗮𝗿𝗴𝗲𝘁𝘀 All #Salesforce consultants will have utilisation targets which are…
Preparing for a new Salesforce Consultant role𝗧𝗶𝗽 𝟮 𝗼𝗳 𝟭𝟮 – 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 I wrote down the 12 tips that anyone…
Preparing for a new Salesforce Consultant role Tip 1/12Understanding Expectations Quite a few people in my network have landed Consulting…
What colour was 2021 for you?If you were to colour code and score your days for the year (red –…
“I’m fabulous!”That’s my tongue in cheek response when someone asks how I am. 😊 The two things that feed my…
We are always playing games.Little games, big games.Games with many players.Games where the rules are known. Or not.Games where you…
When was the last time you felt powerless?How might trauma, emotional neglect and abuse alter the way we perceive power…
When you feel overwhelmed with big feelings and dark thoughts, don’t keep it bottled up. These feelings and thoughts will…
Silence can be very powerful.Not just in negotiations but also in situations where emotions are high. When someone comes to…
Do you read a lot into someone’s actions?Do you frequently believe that you are the reason why things happen? As…
Facts or feelings? When you’re in a heated argument, sometimes it pays to be more of a listener, and attempt…
Gift giving can be so fraught with emotional booby traps. 🎁💣 Who gets what?Do you have to be equally fair…
Poorly managed expectation.That’s the root cause of most conflicts. Throw in years of dysfunctional programming, and you’ve got a hotbed…
Writing requirements is easy. Writing GOOD requirements, tight User Stories, detailed Design Documents that:– is easily understood– is easy to…
You shouldn’t be scared of hard work – difficult, messy, complicated, stressful work. Discomfort is the zone where growth happens.…
“What do you mean I’m crazy?! You’re crazy!” Most people believe that they are the rational one, and that anyone…
The purpose of donuts is…To provide a satisfying gustatory experience?😋To b̵r̵i̵b̵e̵ motivate team performance? 😁To stop a partner from leaving…
Agile, Waterfall, Hybrid, Kanban…What’s best when implementing #Salesforce projects with a Consulting Partner? A hybrid approach is generally used, as it allows…
Did you know that talking about #suicide can’t make someone want to do it? You cannot plant the seeds in someone’s head.…
I made a promise that I am desperate to keep. I promised all my ZenHao Academy members that This Thing…
When the night draws in, so does the darkness in our lives.Guilt, shame, regret, grief, loss, pain, loneliness, isolation. The…
I’ve been thinking about the topic of ‘Virtue’ and ‘Values’ recently and so I started properly on Marcus Aurelius’s book…
“It’s like duck talking to chicken!” It really isn’t very hard to decode this Cantonese slang, which can be a…
Significance vs love & connection.Two human needs that are generally at odds with each other. If you have a need…
How do you deal with trolls?People who love putting you down as a sport? In the past, if you were…
#ImposterSyndromeWe were discussing this yesterday during my Emotional Intelligence Workshop. Many in the professional workplace feel as if they aren’t…
Do you have too many mugs?No?Fancy owning an #OnThePeiroll mug? I actually have too many mugs – collected over a lifetime of…